Guest User
May 8, 2023
We selected this hotel because of how close it was to the center, and to all the places we wanted to visit during our three-day stay, in addition to the good price. But the experience was horrible. The lloby was a disaster, when we were checking in, they did not accept our payment. It was with a debit card, they said we had to pay in cash, we had to go to an ATM to withdraw money, and they did not inform me of that when I made the reservation and I made it directly to the hotel. The other thing, the most horrible thing, is that the room was full of cockroaches. The towels were very old, lucky that I brought my towel, I used my own soap, I didn't dare to bathe barefoot, the air was damaged and they never repaired it, the jacuzzi area was a garbage dump, I couldn't sleep well, I covered myself from head to toe alone. I wanted dawn to go out because they didn't even have breakfast. Definitely the worst hotel I have stayed in in my entire life.
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