Club Med Grand Massif Samoëns Morillon

We had an amazing family reunion skiing at this beautiful resort. Perfect venue for a family of 19 people. From the moment we arrived Lihi at reception welcomed us with drinks and took great care of us. She even organized an unforgettable holiday celebration for the family and our new friends. There was something to do for everyone from age 8 to 80. The food was excellent. And most of all the GOs and Lihi in particular made our stay very special. Can’t wait to return!

Hotel was very nice, great location. Food was diversified and overall superb. Team was kind, responsive and made our stay so pleasant. Lihi, from the reception desk made all efforts to make our stay as comfortable as possible. If you go - seek for the beautiful girl with the largest smile. That would definitely be her! English is well spoken by all team members. Hotel is family friendly, including evening activities. We had the chance to celebrate New Year’s at . the hotel. Was an amazing event We stayed at a family suite. Rooms were clean, comfortable and well equipped. Ski facilities and equipment were very well maintained. We used the pool, Sauna and gym. All facilities well maintained. Workout classes were very good and instructor was a professional. We highly recommend club med gran massif for a family ski vacation!

We had a fantastic time skiing. The location of the hotel is second to none. The instructors at the ski school in the hotel were exceptional (Marion and Pascal). The young GO staff are friendly, energetic and helpful. The kids club is brilliant. The rooms are comfortable. The bathroom had a broken towel hanger, which was left on the side by the room cleaners. The boot room was a sauna. Really uncomfortable for all guests getting ready to ski or on their return. It was so hot that coats, helmets and gloves had to be put on once outside. As a vegan, the food was very disappointing, hence an average review. There are so many options, but so few are vegan. The food labelling is unclear what includes dairy and what doesn't. Really bad if you're lactose intolerant. For example both sweet and regular showed dairy, but regular had no dairy... so we were told. For tea, as a vegan, there is only fruit available. Compared to limitless options that aren't. Only fruit, even the vegetable soup wasn't vegan. Given the hotel is all inclusive, this is very disappointing. The F and B manager only started making an effort with additional options half way through our trip, but this took lots of prompts and questions. The reception desk staff are helpful but I'm lost for words that when I changed my payment card details, having gone through all the processes with them, the old card was still charged, incurring additional charges for me. The hotel is clean and well maintained. The swimming pool, sauna and sun deck is great. The hotel is spacious and the library area is a good escape from the fun and noise. Our transfer wasn't until the afternoon. We were disappointed that more efforts were not made by the staff to confirm a later departure. This is a huge hotel and we went during an off peak time. At the time to check out the cleaners weren't even in our area. It felt like it was easier for the hotel to be unhelpful than helpful on this point. This was certainly the sentiment from the reception desk.

Nice rooms, enough space. Food good but partially cantine feeling in restaurant. Partially friendly personnel, but a few very unfriendly. Some could speak neither French nore English. Hygiene rules in Sauna and Hammam dramatically low.

Just spent a week here. Ultimately you can't beat the Club Med package - they are just so good at it. This is our 5th ski holiday with them. Very modern hotel, well - equipped, in an excellent location. It is large - 1000 guests or so, so it does get busy. Very clean, and spacious. Food was good - not the best we've had at Club Med but more than acceptable. The ESF as ever were superb. I'd come again.

Great location, amazing views and lovely experience, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and help. Went with family, and the entertainment and resources for the children had such a high standard every night with something for everyone to enjoy. Would 100% recommend to anyone looking for a great holiday away