The Cartwright Hotel, Union Square, BW Premier Collection

The Cartwright Hotel, Union Square, BW Premier Collection Reviews

The Cartwright Hotel, Union Square, BW Premier Collection

524 Sutter St, San Francisco, California, 94102View Hotel Details
The Cartwright Hotel, Union Square, BW Premier Collection
The Cartwright Hotel, Union Square, BW Premier CollectionThe Cartwright Hotel, Union Square, BW Premier CollectionThe Cartwright Hotel, Union Square, BW Premier Collection
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of The Cartwright Hotel, Union Square, BW Premier Collection

8.3/10
Very Good
133 review
Verified reviews
Location9.0
Amenities7.9
Service8.3
Cleanliness8.1
Filter by:
Sort by:
All reviews(133)
Positive reviews(31)
Reviews with photos/video(10)
Great location(18)
Clean and tidy(6)
Great service(6)
Negative reviews(2)
Anonymous User
Twin Room
Stayed in Jul 2025
Family
4 review
9.5/10
Amazing
Posted on Sep 2, 2025
Short walking distance from Powell Station - but needs a little uphill walk. The room is compact and nice. But there's a weird (but bearable) smell in the corridor. It's a great room at a great price at a great location!
SLKK
1 Single Bed, Non-Smoking, Deluxe Furnishings, Wi-Fi
Stayed in May 2025
Solo traveler
21 review
5.0/10
Posted on Jul 4, 2025
The only good for the hotel is the location. Other than this, there is nothing fantastics. The hotel is old, no basic stuff at the room. The mattress is bad and the room service is lousy. There is a bad smell at the corridor and it looks like ******* house. If have the choice, dont choose this hotel.
6/7
Anonymous User
Double Room
Stayed in Sep 2025
Couple
1 review
6.0/10
Posted on Oct 15, 2025
Hotel front employee Kate’s attitude was awful. She looked angry for us with no reason. I couldnt get proper answer or service without asking and complaining several times.
Guest User
Double Room
Stayed in Aug 2025
Family
9 review
9.5/10
Amazing
Posted on Sep 27, 2025
The location of the hotel is very good. The rooms are a little small but very clean. Service is very friendly and helpful. Check in was very quick and professional. The parking is in a public parking building (100m distance) and can be organised over the hotel
Lam Jun Hau
1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings
Stayed in Sep 2025
Couple
4 review
6.5/10
Posted on Oct 22, 2025
Recommended but not for long stay as the room really small and no refrigerator
Guest User
Double Room
Stayed in Apr 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jun 26, 2025
Good location! Clean and cosy! A nice hotel!
TerraT
Twin Room
Stayed in Apr 2025
Family
25 review
10/10
Outstanding
Posted on Jul 31, 2025
The room was actually very small and if not careful, you’ll bump into the furnitures. For the price I guess it makes sense, so nothing much to complain about. Housekeeping was extremely regular (daily, in fact) the hotel lobby was clean and the bathroom looked brand new. Highly recommended if you’re on a budget, although if you do search hard enough you might find better deals than this hotel.
Guest User
1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings
Stayed in Apr 2025
Solo traveler
16 review
7.0/10
Posted on Jul 16, 2025
The room is small and wear out. The water of shower is slow. I won’t recommend this hotel.
Neil jadhav
Double Room
Stayed in Feb 2025
Business traveler
6 review
9.0/10
Great
Posted on Mar 20, 2025
Good place and location
senkalisa
Twin Room
Stayed in Feb 2023
Family
5 review
10/10
Outstanding
Posted on Mar 8, 2023
Perfect location. Hotel was not big but very clean and quiet. Perfect for a night stay at downtown area. Nice lobby setup with Woodfire, coffee and tea are available.
Guest User
Double Room
Stayed in Dec 2022
Business traveler
16 review
9.0/10
Great
Posted on Jan 24, 2023
Good for short business trip, convenient location to get around. Nice view!
Huage
1 Single Bed, Non-Smoking, Deluxe Furnishings, Wi-Fi
Stayed in Sep 2025
Solo traveler
32 review
9.5/10
Amazing
Posted on Oct 26, 2025
Great environment, excellent location, and great value for money! Plus, the front desk staff were very nice. I stayed for two days, and San Francisco is definitely worth visiting. There are a lot of hills, so remember to wear sneakers!
Original textTranslated by Google
PinChun94
1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings
Stayed in Sep 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Oct 11, 2025
The hotel is very conveniently located, the front desk staff are very friendly, the room is a little small but acceptable, and the overall value for money is very good. I will definitely visit again in the future! !
Original textTranslated by Google
HongMoomin
Double Room
Stayed in Mar 2025
Couple
3 review
9.0/10
Great
Posted on Apr 17, 2025
The hotel is located close to Union Square and nearby large marts. There is a water purifier in the lobby on the first floor, so you can keep refilling your water, which is nice. I also asked for luggage service on a day other than the same day, and they gladly accepted, so I was able to travel comfortably.😊
Original textTranslated by Google
Anonymous User
Twin Room
Stayed in Jul 2025
Family
36 review
10/10
Outstanding
Posted on Aug 22, 2025
Facilities: Complete Cleanliness: Clean Environment: Elegant You can get hot or cold water in the lobby, which is a great feature. Free tea and coffee are provided in the morning. There's a supermarket across the street, making it convenient for shopping.
Original textTranslated by Google