Calle Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, 38004, SpainView Hotel Details
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Guest Reviews of Iberostar Heritage Grand Mencey
8.9/10
Very Good
115 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.8
Service9.1
Cleanliness9.1
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All reviews(115)
Positive reviews(15)
Reviews with photos/video(5)
Guest User
Double Room
Stayed in Aug 2025
Family
13 review
9.5/10
Amazing
Posted on Sep 22, 2025
Very nice place. Will stay again
Guest User
Double Garden View (2adults+1child)
Stayed in Oct 2024
Couple
1 review
9.5/10
Amazing
Posted on Dec 3, 2024
Spent a lovely 3 days here after coming off a cruise, and it was a great stay. I particularly enjoyed getting up early in the morning for a refreshing swim in the pool.
Pedro Diaz Gonzalez
Double Room (2adults+1children)
Stayed in Jul 2025
Family
7 review
9.5/10
Amazing
Posted on Aug 18, 2025
Excellent price quality fee
Failx
Double Room (2adults+1children)
Stayed in Aug 2025
Couple
4 review
10/10
Outstanding
Posted on Sep 25, 2025
My wife and I had a wonderful stay at this hotel. The premises are beautiful, clean, and pleasant. The staff is very welcoming, polite, and friendly.
The restaurants we ate at were very good (Los Menceyes and Los Laureles).
The breakfast is simply fabulous. The selection is huge and of high quality.
We also had the opportunity to try the hydrowellness circuit. It was very relaxing and soothing. The gym is also well-stocked, which is very much appreciated!
Finally, we were very pleasantly surprised by a lovely surprise: a bottle of champagne and macarons offered by the hotel team to congratulate us on our wedding.
We recommend this establishment!
Thank you again 🙏🏻
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6/14
Guest User
Double Room
Stayed in Mar 2025
Family
5 review
9.5/10
Amazing
Posted on May 6, 2025
Excellent hotel. Very beautiful. Nice staff who are ready to help in a non-standard situation! Sincere thanks! The turtles are very cute)))
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M446406****
Junior Suite
Stayed in Nov 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 5, 2025
The room was spacious and clean, and the jacuzzi was very relaxing. There was a 1L glass water bottle in the room, and you had to go to the corridor outside to get drinking water. You need to bring your own cup or buy water when you go out. No kettle is standard in Europe. The 25 Swiss franc breakfast was very rich and the service was very good. It is recommended to bring your own toothbrush, and you can ask the front desk for toothpaste.
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Guest User
Double Room
Stayed in Apr 2024
Couple
8 review
10/10
Outstanding
Posted on May 27, 2024
Pool heated and treated with salt. Great bed and TV. Ideal for disconnection and rest. Good ubication.
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2225****
Double Room (2adults+1children)
Stayed in Apr 2025
Traveling with friends
7 review
6.0/10
Posted on Jul 30, 2025
Excellent service, good price, nice view
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Laura Diaz Avila
Double Room
Stayed in Jun 2024
Family
3 review
10/10
Outstanding
Posted on Oct 5, 2024
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