Pullman Sanya Yalong Bay Villas & Resort

Pullman Sanya Yalong Bay Villas & Resort Reviews

Pullman Sanya Yalong Bay Villas & Resort

No.2 Wanyue Road, Yalong Bay National Tourist Resort, Jiyang District, Sanya, Hainan, 572000, ChinaView Hotel Details
Pullman Sanya Yalong Bay Villas & Resort
Pullman Sanya Yalong Bay Villas & ResortPullman Sanya Yalong Bay Villas & ResortPullman Sanya Yalong Bay Villas & Resort
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Guest Reviews of Pullman Sanya Yalong Bay Villas & Resort

9.0/10
Good
6683 review
Verified reviews
Location9.1
Amenities8.7
Service9.2
Cleanliness9.0
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All reviews(6683)
Positive reviews(6455)
Reviews with photos/video(3374)
Clean pool(1849)
Great swimming pool(1849)
Close to beach(551)
Perfect for kids(503)
Offers pick-up/drop-offs(294)
Delicious buffet(104)
Negative reviews(228)
Fahad Tufail
Deluxe Pool Access King Room
Stayed in Jul 2025
Travelling with friends
23 review
7.5/10
Posted on Aug 30, 2025
Breakfast didn't had much diverse options, Half of the hotel was closed due to renovation. seems like wastage of money.
Response from Property: Dear guest, we are honored that you chose to stay at the Pullman Sanya Yalong Bay Villas & Resort and took the time to share your detailed stay experience with us. We will take all issues you encountered during your stay seriously and actively address them. We sincerely apologize for any inconvenience this may have caused.
Guest User
Deluxe Pool View Room
Stayed in Jul 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Aug 27, 2025
Cissy and her crew did a great job navigating all of us through a strong typhoon. The rooms were clean, there was a beautiful pool and it is across the street from a beautiful swimming beach on Yalong Bay. I had a great time!
Response from Property: Dear guest, thank you for taking the time to share with us about your experience at the Pullman Sanya Yalong Bay Villas & Resort. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We have sharing your comments with our hotel management; all the relevant department will conduct more training for our staff for improve service quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
vanial
Nanyang Pool Villa
Stayed in Jul 2025
Couple
10 review
9.5/10
Amazing
Posted on Aug 22, 2025
The hotel was good nice for a travel style trip, the amenities are good, and if you take the breakfast it's worth it. The staff are good especially Gavin. Gavin is a delight and proved to be a great help.
Response from Property: Dear guest, thank you for staying at the Pullman Sanya Yalong Bay Villas & Resort and for taking the time to leave us with a valuable experience. We are very grateful for your kind comments. Your support is a testament to the support and encouragement we all receive. Please be assured that we will always uphold our service philosophy of "bringing people closer together" and provide all our guests with high-quality service and a comfortable environment. We look forward to welcoming you again.
SergiyCHZ
Deluxe Pool View Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 11, 2025
A very pleasant stay; my kid and I fully enjoyed our time here. The hotel’s location is excellent: it's a 5-10 minute walk from the beach, and there are several restaurants and a supermarket nearby. The beach itself is lovely, with clean water, pleasant sand, and it's not very crowded. Breakfast offers a large variety of food, both Western and Chinese. The swimming pool was very nice—clean and beautiful. Overall, while the facilities are getting a bit old, they are well-maintained and clean. Special thanks to Cissy at the front desk; she was very helpful and attentive to our needs. I will definitely consider Pullman if I come to Sanya again.
Response from Property: Dear guest, thank you for choosing to stay at the Pullman Sanya Yalong Bay Villas & Resort and for your review. We are honored to have received your recognition and hope that our beautiful environment and excellent service will leave you with unforgettable and wonderful memories. Thank you again for taking the time to share your detailed stay experience with us, and we look forward to serving you again in the near future!
ivatripcom
Deluxe Pool View Room
Stayed in Jun 2025
Couple
27 review
10/10
Outstanding
Posted on Jul 31, 2025
One of the best hotels on Yalong Bay. The villa is gorgeous and service is great! Special thanks to our host Cissy, she was available all time long for any questions.
Response from Property: Dear guests and friends, thank you very much for staying at Pullman Sanya Yalong Bay Resort. We are also very grateful for your support and love for us. I will definitely convey your satisfaction with the service of our colleagues to them. I believe our colleagues will be very happy as well. Every staff member of the hotel carries a unique way of treating guests. We sincerely offer you the most home-like and wonderful stay experience for your Sanya vacation. We believe that the private and comfortable Pullman Yalong Bay Resort is your first choice for your trip to Sanya. Thank you again for your review. All the staff of the hotel look forward to your next visit!
Simone Marisse
Deluxe Pool Access Twin Room
Stayed in Jun 2025
Travelling with friends
48 review
10/10
Outstanding
Posted on Jul 15, 2025
This was a lovely getaway trip. The hotel was great. The staff did a wonderful job of taking care of us and meeting all our needs. The pool access from the room was welcome and we spent a lot of time on the balcony. The beach is a short walk away and there was a great night market to have dinner.
Response from Property: Dear guest, we very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our food , room facilities and cleaness services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Anroux
Deluxe Pool View Room
Stayed in Jun 2025
Couple
9 review
10/10
Outstanding
Posted on Jul 12, 2025
We had to book on short notice with trip.com to stay at pullman. We had great service, breafkast and a good rest.
Response from Property: Dear guests, thank you for staying at Pullman Sanya Yalong Bay Villas & Resort and taking the time to leave us a valuable stay experience. Thank you very much for your praise. Your support is the support and encouragement for all our employees. Please believe that we will always uphold the service concept of "bringing each other closer" and provide all guests with high-quality services and a comfortable environment. Looking forward to your visit again.
Umut
Deluxe Pool Access Twin Room
Stayed in Jun 2025
Travelling with friends
11 review
8.5/10
Very Good
Posted on Jul 14, 2025
The location of the facility is excellent. It is very close to the supermarket for shopping and the sea for swimming. The staff are helpful and friendly. Especially the lady who cleaned our room is a very nice person. The restaurant and café-bar are both clean and delicious. We loved the pizzas. It is also quite economical. Especially the buffet dinner has a very rich menu. The chef's cooking is also very tasty. Spending time by the pool is very enjoyable. However, when it gets too crowded, the pool loses some of its charm. The only drawback we noticed is that the café-bar closes after 9 PM. In such a place, it could at least stay open until midnight.
Response from Property: Dear guest, it is a great honor that you have chosen to stay at Pullman Sanya Yalong Bay Villas Resort & Spa. We are very grateful that you have taken the time to share your detailed experience of your stay with us. We will take all the problems you encountered during your stay seriously and actively solve them. We sincerely apologize for any inconvenience this may have caused you.
István Flautner
Nanyang Pool Villa
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 13, 2025
Love for first sight! Wanna come back. Excellent service. It was a special and unique experience.
6/11
Response from Property: 尊敬的賓客,感謝您入住三亞亞龍灣鉑爾曼別墅度假酒店並花時間給我們留下寶貴的入住體驗。非常給您對給予我們的好評,您的支持是對我們所有員工的支持和鼓勵。請相信我們會一直秉承“讓彼此更親近”的服務理念,給所有的客人提供高品質的服務和舒適的環境。期待您的再次光臨。
Anonymous User
Deluxe Pool View Room
Stayed in May 2025
Family
11 review
9.0/10
Great
Posted on Jun 18, 2025
We extended our stay at Pullman Sanya due to Typhoon Wutip. After the rain stopped, the sky cleared, abs the sun is back, we continued our fun on the beach and in the ocean. The staff was amazing and made our stay enjoyable.
Response from Property: Dear guest, thank you for choosing to stay at Pullman Sanya Yalong Bay Villas & Resort and thank you for your review. We are honored to have your recognition. We hope that our hotel's beautiful environment and high-quality service will leave you with unforgettable memories after leaving the hotel. Thank you again for taking the time to write a detailed experience with us, and we look forward to serving you again in the near future!
Guest User
Nanyang Pool Villa
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 15, 2025
The location was ideal as it was within walking distance to the beach. We had our own personal contact called Cindy who was attentive. We were upgraded upon arrival to the Myanmar Villa. The staff were all friendly and polite. Everyday our room and pool was cleaned and the staff created cute towel animals. The private pool was lovely and good temp. There was a power outage while we were there however it was quickly resolved once we notified staff. The amenities were good and room service was cheap. Public was average but not a detriment to the stay. We added breakfast to our package for the days were staying. The buffet was good, a mix of western and chinese, some days were better than others but overall quite nice. Overall i would recommend staying here.
Response from Property: Dear guests, thank you for staying at Pullman Sanya Yalong Bay Villas & Resort and taking the time to leave us a valuable stay experience. Thank you very much for your praise. Your support is the support and encouragement for all our employees. Please believe that we will always uphold the service concept of "bringing each other closer" and provide all guests with high-quality services and a comfortable environment. Looking forward to your visit again.
Omar228
Nanyang Pool Villa
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 4, 2025
We originally booked the Nanyang Villa, but we got upgraded to the Myanmar Villa. The service was great, and Walter made our stay comfortable. He answered all of our questions and requests. The villa was clean, the pick-up car was fast, and the breakfast was good. The beach is 10 mins walk, and there is a food court nearby.
Response from Property: 尊貴的賓客,感謝您入住三亞亞龍灣鉑爾曼別墅度假酒店。很榮幸可以給您提供一次完美的入住體驗,感謝您暖心的評價,我們會繼續努力前行。再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來!
Michellelistar
Nanyang Pool Villa
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on Jun 8, 2025
Enjoyed our stay with our family and my daughters own family. Our first holiday with family in Sanya. Loved the stay I booked 2 rooms 1 Myanmar styled villa and the other a regular room for my daughters family.
Response from Property: Dear guests, thank you for staying at Pullman Sanya Yalong Bay Villas & Resort and taking the time to leave us a valuable stay experience. Thank you very much for your praise. Your support is the support and encouragement for all our employees. Please believe that we will always uphold the service concept of "bringing each other closer" and provide all guests with high-quality services and a comfortable environment. Looking forward to your visit again.
Sejdinovic Zlatko
Nanyang Pool Villa
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 17, 2025
Stayed for 3 days in one of the villas - amazing experience! Private pool, amenities, great staff - we could not have wished for more ☺️
6/7
Response from Property: Dear guests, hello! Thank you for staying at Pullman Sanya Yalong Bay Villas and Resort. It is our honor to provide you with a perfect stay experience. The satisfaction of our guests is our driving force for continuous progress, and we will continue to pursue excellence. Thank you again for choosing to stay in our hotel, and we sincerely look forward to seeing you again!
Enrico
Deluxe Pool Access King Room
Stayed in Apr 2025
Couple
6 review
8.5/10
Very Good
Posted on May 25, 2025
Nice hotel and near the beach. friendly service.
Response from Property: Dear guest, hello! Thank you for staying at Pullman Yalong Bay Villas Resort and sharing your experience. The overall layout and design of our hotel are very suitable for couples or family vacations. Living comfortably is the expectation of every traveler and the ultimate goal of our service. Although your evaluation is very heartwarming, judging from the score you gave us, we still did not satisfy you. We hope that we can continue to do better in the future and give you a perfect stay experience! Thank you again for your visit and valuable comments! We will sincerely look forward to your continued stay with more perfect services.