Quintessa Hotel Sapporo

Quintessa Hotel Sapporo Reviews

Quintessa Hotel Sapporo

Minami 8 Jonishi, Sapporo City, JapanView Hotel Details
Quintessa Hotel Sapporo
Quintessa Hotel SapporoQuintessa Hotel SapporoQuintessa Hotel Sapporo
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Quintessa Hotel Sapporo Guest Reviews

4.3/5
Very Good
105 review
Verified reviews
Location4.1
Amenities4.2
Service4.3
Cleanliness4.4
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All Reviews(105)
Positive reviews(101)
Reviews with photos/video(27)
Awesome rooms(32)
Large rooms(11)
Near shopping area(11)
Tasty food(9)
Nice bathtub(6)
Convenient for shopping(6)
Convenient parking(5)
Friendly front desk staff(4)
Negative reviews(4)
Annur Al Arif Kamal Arifin
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Very recommended hotel. Thank you for the best stay for this hotel. Gonna recommend to friends. Hope to stay here again soon!
Response from Property: It looks like your family had a lively stay. It seems like the children were able to make some good memories of Hokkaido. Please grow up and invite your friends to come visit us again. Our staff is also looking forward to meeting you. Thank you for your feedback.Kenny YamaneQuintessa Hotel Sapporo
TAN DARREN
Stayed in Nov 2023
Friends
9 review
4.7/5
Amazing
Posted on Nov 28, 2023
Greats hotel and with good location . Parking is chargeable 1300 per day
Response from Property: It looks like you enjoyed your Hokkaido car trip. Did you go far? Winter is best to avoid if you are not used to it, but it was the best season. How far have you come? Thank you very much for your feedback. Our hotel's parking lot is on a first-come, first-served basis, but once you park, you can park as you like. Convenient when going out in Sapporo. Also, please come to Hokkaido with a well-planned plan. We'll be expecting you!Kenny YAMANEQuintessa Hotel Sapporo
Jiehe Wang
Stayed in Jul 2023
Family
2 review
2.5/5
Posted on Sep 20, 2023
very old and tired. in need of reno. really bad breakfast, you are better off buying from the 7 eleven. there is a cafe right behind worth trying.
Response from Property: You used it in July. I totally understand the issue of renovating the rooms. Due to budget constraints, it is currently difficult to respond immediately. Also, we are sorry to hear that you were not satisfied with the breakfast at our hotel.Kenny YAMANEQuintessa Hotel Sapporo
Guest User
Superior Twin Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 26, 2022
Nice hotel with good location . The convenience shop is just right opposite
Response from Property: Thank you for your comment.Quintessa Hotel Sapporo
Ginalyn
Superior Twin Room with Sofa Bed
Stayed in Jul 2022
Family
4 review
4.0/5
Very Good
Posted on Aug 6, 2022
It was so comfortable and accessible in so many things that must do if you are in Sapporo. It’s convenient too
Response from Property: Thank you for your comment.Quintessa Hotel Sapporo
atist ratanasaengsuang
Japanese Western Room
Stayed in Jul 2023
Family
5 review
4.5/5
Great
Posted on Aug 1, 2023
Room of 5 people was good with beautiful toilet
Response from Property: It was a pretty impressive bathroom, wasn't it? This is a design that you don't often see in Japanese homes. Although the functionality is different, thank you very much for staying with us. How was your trip to Hokkaido? Please come and visit us again. We'll be expecting you.Kenny YAMANEQuintessa Hotel Sapporo
Guest User
Deluxe Triple Room
Stayed in Jun 2023
Family
1 review
4.5/5
Great
Posted on Jun 19, 2023
Spacious room with a big bathroom. Good design.
Judy Vasquez
Stayed in Oct 2021
Friends
1 review
5.0/5
Outstanding
Posted on Oct 11, 2021
We had a great hotel experience . A reasonable price ❤️
Response from Property: Thank you for your comment.Quintessa Hotel Sapporo
Haihaigoumao
Japanese Western Room
Stayed in Jan 2024
Family
24 review
5.0/5
Outstanding
Posted on Jan 10, 2024
The room is very big, but the toilet seems to be leaking, but it's not serious. The breakfast is Japanese style. It's within 10 minutes of the subway station. It's not very convenient to carry the suitcase if it snows.
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Response from Property: Thank you for your hard work in Snow City Sapporo. Just like us, traveling in the snow can be really difficult. Especially for large suitcases. It is convenient to just take a taxi, but due to the shortage of taxi drivers in Sapporo, it is difficult to get a taxi. Even if they come to Hokkaido to visit us, it is very difficult. But what about snow? Please come visit us again. Kenny YAMANE Quintesa Hotel Sapporo
Anonymous User
Superior Twin Room
Stayed in Dec 2023
Other
4 review
3.7/5
Posted on Dec 30, 2023
There was a live performance at Zepp and I stayed there. It was helpful that we were able to store our luggage before check-in, but it was disappointing that we were not able to accommodate early check-in. Also, although the amenities were self-service, there were not many types, and I thought it would have been nice to have bath salts, etc., as I thought there were some guests who had separate bathrooms in their rooms and took a leisurely soak in the bathtub.
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Response from Property: It looks like you enjoyed the live performance. Thank you for your comment. By the way, we have an early check-in, but due to the recent coronavirus pandemic, there is a shortage of housekeeping staff, and cleaning is not completed in time. Additionally, we are unable to accommodate requests due to an influx of requests at the time of the event, so we are unable to provide any information at this time. However, we will notify you as soon as possible regarding luggage storage, parking, etc., so please take advantage of this. Amenities are available in the lobby. Items such as shower caps will be provided at the front desk upon request. I have used bath salts in previous plans, but I have my own preferences. On the other hand, we believe that it would be better for customers to bring their own favorite items or special items that they don't normally use on a daily basis, so we do not currently offer such items. Thank you for your understanding. Next time, please enjoy relaxing and relaxing in our large bathtub. looking forward to your next visit. Quintessa Hotel Sapporo Takafumi Yamane
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Friends
4 review
4.0/5
Very Good
Posted on Apr 16, 2024
It was bigger and cleaner than I expected, and the parking staff was also very kind and helpful!
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Response from Property: Thank you for using our hotel. We are glad to hear that our staff was friendly. We look forward to seeing you again. Quintessa Hotel Sapporo Yamane Takafumi
Lisa9321
Deluxe Triple Room
Stayed in Aug 2023
Family
18 review
4.7/5
Amazing
Posted on Aug 27, 2023
The room is large, and there is a dedicated luggage room, which is great. The hotel is about 400 meters walk from the subway Nakajima Park. You can walk to Tanukikoji, Odori Company, Nijo Market, and JR Sapporo Station. It is very convenient and has a rich breakfast. It's a great resort.
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Response from Property: It looks like you had a relaxing time in Hokkaido. It was great to see how much they enjoyed Sapporo. A little further afield, there are many towns in Hokkaido that are famous for their hot springs, such as Otaru, Yoichi, and Noboribetsu. You are welcome to visit again. Kenny YAMANE Hotel Quintessa Sapporo
Anonymous User
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 7, 2024
The hotel staff's customer service was pleasant, and the room was clean and comfortable. There was a place to sit in the lounge, which was stylish.
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Response from Property: The high-ceilinged lobby is very comfortable. I'm glad that you were able to relax in a stylish a**osphere. Thank you for your compliments regarding our staff's service. Was there a special story you shared? We look forward to seeing you again. Thank you for your comment. Quintessa Hotel Sapporo Yamane Takafumi
kiwamu
Stayed in Feb 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 7, 2024
We used it during the snow festival. I felt that the price was a little high due to the busy season. However, I think the service and price are usually satisfactory. I didn't eat there, so I don't know the details, but the dining room looks like a hotel lobby, so I think it's a relaxing place. There is a Lawson and Hokkaido convenience store Seicomart in front of the hotel, so it is more comfortable to buy your favorite things there and eat in your room. The price was 2,000 yen per meal, which we felt was expensive due to the a**osphere and other factors.
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Response from Property: Thank you. Thank you for pointing that out. It is true that having breakfast in the lobby may be a little uncomfortable. It is more of a space where you can relax and enjoy your coffee. However, I think that the lobby is open because there is not enough space for a large number of guests to use for breakfast. I apologize for the inconvenience. The price of breakfast has been revised since January. Due to price fluctuations, we were forced to raise the price. As you pointed out, for 2,000 yen, it may be better to eat something else. However, we are now working hard to provide something that is worth the cost. Thank you for your continued support. Quintessa Hotel Sapporo Yamane Takafumi
21さい^_^
Deluxe Triple Room
Stayed in Jan 2024
Family
3 review
4.2/5
Very Good
Posted on Feb 1, 2024
It's not near the station. It was a short walk from the station. I was looking forward to breakfast, but it was more average than I expected. The seafood was surprisingly average! The lobby is very spacious and has a feeling of openness. The room is very clean and I am very satisfied!
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Response from Property: During this season, the roads were bad due to snow, so access from the station was difficult. The nearest subway station is Nakajima Koen Station, which is only 4 minutes away, but it still takes time if you take your time. The breakfast was not as good as expected. It is served buffet style, so there is a wide selection of items. Is it just the standard breakfast menu and a taste of various parts of Hokkaido? Thank you for your comment. Quintessa Hotel Sapporo Yamane Takafumi