Crystal Orange Hotel • North the Bund Reviews
Crystal Orange Hotel • North the Bund
No.1191 Dongdaming Road, Shanghai, ChinaView Hotel Details
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Crystal Orange Hotel • North the Bund Guest Reviews
4.8/5
Amazing
1851 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1851)
Positive reviews(1821)
Reviews with photos/video(265)
Delicious breakfast(154)
Easy to get around(153)
Friendly front desk staff(133)
Close to metro(50)
Perfect for business trips(38)
Convenient for shopping(36)
Loved the night views(25)
Excellent TV(10)
Negative reviews(30)
Aunchcna
Executive Suite
Stayed in Nov 2023
Business travellers
4 review
Very Good
Posted on Nov 24, 2023
The staff can't communicate in English at all. This is the international language that should be used with accommodations. The room was not as we had reserved. Which my team and I didn't care about anything. We only recommend that your accommodation has English-speaking staff. And please understand the customers who have reserved.
Response from Property: Dear Guest: Hello! Thank you very much for choosing to stay in Orange Crystal Shanghai North Bund Store. At the same time, thank you for your valuable comments. We apologize for the inconvenience caused to you. We will rectify your questions as soon as possible. We are very sorry to bring you a bad experience and feelings. We sincerely invite you to come next time. I hope you can give us another chance to experience the comfortable and intimate service of orange c Rystal again! General Manager Sunny
ChowRaymond
Panoramic Deluxe Queen Room
Stayed in Apr 2024
Business travellers
21 review
Very Good
Posted on Apr 23, 2024
Nice and clean room. Surroundings with many foods.
Response from Property: Dear guests, thank you very much for staying at the Orange Crystal Shanghai North Bund Hotel. Your evaluation of our hotel is the best accident we have encountered today. Although there are only a few short words, it is these words that make us feel your love for our hotel and your pleasant stay. This is the goal we want to achieve, to make guests satisfied, leave no regrets, and become the preferred hotel for guests. Thank you again for your comments. I wish you a happy life and look forward to meeting you again.
KUNG MAN MATTHEW
Queen Room (New York New York)
Stayed in Oct 2023
Business travellers
42 review
Posted on Oct 27, 2023
Good hotel for business in North bund. Spacious rooms and close to transport and food.
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Orange Crystal Shanghai North Bund. The hotel is located in the downtown area of the North Bund, Hongkou District, with a wide range of dining and entertainment options. It is a 5-minute walk from the bank of the Huangpu River, and the transportation is very convenient. I'm sorry that I didn't get a full score from you this time. I only hope that we can provide you with better service and more comfortable room next time
Guest User
Queen Room (New York New York)
Stayed in Sep 2022
Couples
1 review
Amazing
Posted on Sep 25, 2022
Perfect staying, clean spacious room, quiet and modern. Breakfast was good and have several choices.
Guest User
Superior Double Room
Stayed in Mar 2024
Couples
8 review
Outstanding
Posted on Mar 17, 2024
very good
Response from Property: Dear guests, thank you very much for staying at the Orange Crystal Shanghai North Bund Hotel. Your evaluation of our hotel is the best accident we have encountered today. Although there are only a few short words, it is these words that make us feel your love for our hotel and your pleasant stay. This is the goal we want to achieve, to make guests satisfied, leave no regrets, and become the preferred hotel for guests. Thank you again for your comments. I wish you a happy life and look forward to meeting you again.
Sunziyu
Business Double Room
Stayed in Sep 2023
Couples
13 review
Outstanding
Posted on Dec 10, 2023
gooood
Guest User
Superior Double Room
Stayed in May 2024
Friends
11 review
Outstanding
Posted on May 6, 2024
The stay experience is very good. The hotel environment is clean and tidy, and the front desk service is in place. The view room has a wide view, and you can also take a beautiful hot bath after a day of travel. Mineral water is provided upon check-out, which is really thoughtful service. There is a crab noodle restaurant opposite the hotel, and it is surrounded by Raffles. It is convenient for dining and subway travel. It is cost-effective and recommended to stay
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at Orange Crystal Shanghai North Bund Hotel and sharing your stay experience in your busy schedule. Your satisfaction is our greatest responsibility and honor. Orange Crystal is committed to providing guests with considerate service and a comfortable environment. We are very glad that you are satisfied with the service of our front desk. This is also our unremitting pursuit. Making you feel at home is the basic principle of our service, so that you can relax your body and mind after busy work. We are waiting for you to come back here!
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 4, 2024
The location is also great, and it's convenient to go everywhere. The nearby Raffles is good for food and shopping, and you can also go to Tilanqiao Station to take the subway. Shanghai is indeed a land of gold. The room feels a little cramped, but fortunately the facilities are complete and the scenery is magnificent. Worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Orange Crystal Shanghai North Bund Hotel and giving us such a high evaluation. Your satisfaction is the unremitting pursuit of our Huazhu people. The hotel is located in the bustling area of North Bund City Center, Hongkou District, with many dining and entertainment options around. It is a five-minute walk to the Huangpu River and is close to Tilanqiao Station on Line 12. Your arrival and affirmation is the driving force and direction for our continuous progress. We strive to improve ourselves and only hope that we can provide you with better services and more comfortable rooms next time you come.
Guest User
Superior Room (2 beds)
Stayed in May 2024
Solo travellers
1 review
Outstanding
Posted on May 6, 2024
The service attitude of the front desk guys and girls is super good, and they can help customers solve all kinds of problems one by one. When sitting in the lobby to rest, they will enthusiastically send mineral water. If you need toiletries, the robot will arrive in 3 minutes, responding to your requests and responding quickly. The cleaning aunt is also very careful. The sound insulation effect of the hotel room is very good. No matter where I go in the future, I will choose Orange!
Location: Convenient
Service: Warm and thoughtful
Facilities: Complete
Environment: Comfortable
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Welcome to Orange Crystal Hotel Shanghai North Bund. We are very happy that you gave us an opportunity to serve you. We are a little excited to see that you left a full score of praise after your stay in our hotel, and you also recognized our hotel service and room hygiene. At Orange Crystal Hotel, all our partners will provide the most considerate and meticulous service to each VIP and bring a super value experience to each VIP. Your encouragement is the greatest support and encouragement to our partners. We will serve every one of our distinguished guests attentively! Looking forward to meeting you next time. Wish you: everything is well and everything goes well!
Anonymous User
Superior Double Room
Stayed in May 2024
Solo travellers
23 review
Outstanding
Posted on May 2, 2024
The hotel front desk service is warm and the location is easy to find. It is close to North Bund and you can see the beautiful scenery at night. The buffet breakfast has a rich variety, and there are welcome fruits in the room. It is also very convenient to order takeout. There are also cute robots that deliver food to the room. Recommended!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at Orange Crystal Shanghai North Bund Hotel and sharing your stay experience in your busy schedule. Your satisfaction is our greatest responsibility and honor. Orange Crystal is committed to providing guests with considerate service and a comfortable environment. We are very glad that you are satisfied with the service of our front desk. This is also our unremitting pursuit. Making you feel at home is the basic principle of our service, so that you can relax your body and mind after busy work. We are waiting for you to come back here!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Business travellers
4 review
Outstanding
Posted on Apr 27, 2024
Good service, w s
Health: good
Environment: very good
Service: very good
Facilities: Very new and very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Crystal Orange Shanghai North Bund Hotel. Your review of our hotel is the best surprise we have encountered today. Although there are only a few words, these words make us feel your love for our hotel and your pleasant stay. This is what we want to achieve, to make guests feel satisfied with their stay, leave no regrets, and become the first choice hotel in the minds of guests. Thank you again for your review, I wish you a happy life and look forward to seeing you again.
Yuanshiyinshi
Balcony Room
Stayed in Apr 2024
Business travellers
18 review
Outstanding
Posted on Apr 23, 2024
The location is very good, close to the Bund. The design of the whole hotel is very stylish, and the service is impeccable. They came to adjust the curtains in the middle of the night. I forgot my watch after checking out, and they sent it to me in time. It is highly recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying at Crystal Orange Hotel Shanghai North Bund, and for taking your precious time to share your stay experience with us, and feel the hustle and bustle of Dongdaming Road and the night. The hotel is committed to creating a comfortable stay environment for guests, smart and convenient humanized services, and it is a great honor to have your favor. We will also share your praise with our colleagues, and hope that you can share the wonderful experience with your family and friends. Thank you for your recognition, we sincerely welcome you to experience the service facilities of Crystal Orange Hotel again, and wish you a happy life.
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Business travellers
1 review
Outstanding
Posted on Apr 20, 2024
The room is clean and beautiful, the service staff, cleaning staff and front desk staff are all very good and considerate! I feel full of love, the breakfast is also delicious, I especially like the thin noodles in breakfast today! I will stay here next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Orange Crystal Shanghai North Bund Hotel and for giving us a high recommendation. The hotel is located at No. 1191 Dongdaming Road, near Shanghai's famous tourist attractions such as Nanjing Road Pedestrian Street, The Bund, Yu Garden, and City God Temple. With a unique geographical location and considerate service, we hope to make you feel at home!
Guest User
Superior Double Room
Stayed in Apr 2024
Business travellers
1 review
Amazing
Posted on Apr 21, 2024
This is my first time staying at the Orange Hotel. The room is very clean and feels like old Shanghai. The service is very considerate and I upgraded the room for free.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying at Crystal Orange Shanghai North Bund Hotel, taking your precious time to share your stay experience with us, and feeling the busy traffic and dim night on Dongdaming Road. The hotel is committed to creating a comfortable stay environment and smart and convenient humanized services for guests. We are very honored to win your favor. We will also share your praise with our colleagues. We also hope that you can share the wonderful experience with your family and friends. friend. Thank you for your recognition. We sincerely welcome you to experience the services and facilities of Crystal Orange Hotel again. We wish you a happy life.
Guest User
Panoramic Deluxe Queen Room
Stayed in Apr 2024
Couples
7 review
Very Good
Posted on Apr 7, 2024
The number of parking lots is limited, less than 20. The key needs to be handed over to the front desk and it is inconvenient to move the car at any time. The room air conditioner is central air conditioner, which is not very satisfactory. It is a problem that I can't adjust the temperature myself. I needed to take a shower at midnight, but the faucet did not come out with hot water and the water from the bathtub was yellow, but the follow-up staff handled it very well and had a good attitude. Overall it's okay. The hotel has a washing machine and dryer and is very clean. The breakfast is good. There is a shopping mall nearby. The North Bund has a nice view. The hotel is in a good location.
Original TextTranslated by Google
Response from Property: Dear Orange guest, thank you very much for choosing to stay at Crystal Orange Shanghai North Bund. Thank you even more for your review despite your busy schedule. We focus on service and value every guest's stay experience. Your comments are like mountain spring water that nourishes our hearts. We are constantly improving and perfecting ourselves. I wish you a happy life and look forward to your visit again! General Manager Sunny
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