Monte Carlo Sharm Resort & Spa

This is our first time in Egypt, but the impressions from the hotel will make us come back to this hotel. It is love at first sight, step and breath. The most likely beauty and cleanliness, well-equipped, clean rooms, delicious food, excellent location of restaurants and pools, alcohol for every taste. In addition to the main breakfasts, lunches and dinners, you can also visit the restaurants. But the heart of this hotel is the employees, they are the mood and atmosphere. Extremely friendly and helpful staff. Service at the highest level. We were greeted with a very warm welcome and we could not hold back tears when we returned home. Thank you to all the employees. You do a great job, you are not only professionals in your field, but also people with kind hearts. Special greetings to the animators, charismatic girls and boys made our vacation bright and eventful. Games, foam parties, yoga, aqua aerobics, pleasant communication, parties in the hotel and outside it. You are great. From my experience, I advise you to make a detailed first aid kit and stock up on detoxification products.

Fantastic 5 alacart restaurants to choose friendly staff warm welcome beautiful reef great dive shop. Rooms were spotless beds were comfortable. So good we went back there in March. Well done fantastic stay

Beautiful hotel & resort. Salubrious with an exceptional welcome. Immaculate pools & beach with the most spectacular outlook & vista. Fantastic & elegant well-maintained grounds. Clean & spacious rooms with well stocked mini-fridge & snacks with daily replenishing of water. Attentive staff right through from the bell hops n' cleaning staff to the serving & bar staff & management teams. Special shout-outs to: Muhammed (Waves Bar & Chinese Speciality restaurant), Omar (Dive school representative), Yaseem (Sky Bar Manager) - a constant presence - who worked so very, very hard (he never seemed to have any time off) & served the most delicious cocktails, Mohammed (Room cleaning staff) whom everyday ensured we had beautifully clean rooms (157/159), Waheed (El Cafe main restaurant Manager) who made certain we were looked after every day without fail. Superb ultra-all inclusive package. The only thing we found lacking was evening entertainment. Plenty available for young children but there was nothing much suitable & appropriate for adults & teenagers. Activities & schedule for teenagers were non-existent. Some of the pool life-guards are also a little unnecessarily "whistle happy"........ one in particular seems to have it permanently in his mouth & used it nonsensically. It's alarming & gives the impression more of a prison warden than life-guard as he patrols - swinging it about.

Hotel is very nice , staff friendly, last 5 years we was in Turkey all 5 star hotels , but this is much better from all of them . We feel like we are special guests here . Food good and Taxi company in hotel , person Muhamed made all over trips so safe and with good sevices , cars and drivers was profesional. Thank You for makeing over hollidays so Good

1) The hotel is dirty, the rooms are just made up and the towels are changed upon request. The floors are not cleaned, the carpets are not vacuumed, the dirty glasses are not changed, the water is not refreshed, and the shampoos, gels, and beach towels are only provided upon request. If you do not ask for anything while running after the cleaner on the floor, you will return to your room in the evening with a floor full of sand, no new beach towels, no means of washing, and a half-full glass of Coke on the table. a sticky glass of Coke. 2) The food is poor. I don't just want to fill my stomach, I want to eat delicious food. The only option for fish is deep-fried, and there are no seafood options. In two weeks, we only had shrimp twice, and that was it. 3) The alcohol is subpart. It's diluted with water, and the wine is disgusting. 4) There is no animation. External performers come with very weak performances. The children's club offers a couple of workshops a week, but it's only available with a parent present. 5) The tiles in the pool are chipped, a girl cut her leg to the bone, soon my daughter cut her leg. The filters in the pool are open with sharp edges out, the lamps fall off and hang in the water on the wires. No one does anything about it. 6) Always everyone is unhappy, roll their eyes, mutter something in Arabic. In the Spa the manager was yelling at me because I didn't like the massage and asked for a refund for FUTURE sessions. Two spa workers were shouting and waving their arms until they made me cry. And most importantly, no one is doing anything about it. I went to the reception, they asked for my room number for some reason, and nothing changed. The staff was also rude, and the pool light was still hanging on a bare wire every morning. There were no apologetic fruits, so I don't understand why they asked for my room number. Please save your money, this is not a 5-star hotel.

3rd stay - but defenitely not the last - at this wonderful hotel. Everything was super...the room, the view, the food and beverage, the beach and over all facilities. But.... the thing that really stood out was the mindset of the staff. So friendly, so polite, so serviceminded. Unfortunately I dont remember all names at the staff that made our stay special :( But I would like to place a special THANK YOU to Mr. Mahmoud Elsafty at reservations, Mr. Hany at the terasse bar and Mr. Ahmed waiter at Royal restaurant / Italian restaurant. See you all later :D