Guest User
May 13, 2024
1. Checked in at 12pm, went downstairs to get takeaway at 11am the next day, thought I would leave after eating, the room card was invalid, went to the front desk, and they said "hurry up!" I have stayed in so many hotels, this is the first time I have encountered a guest who was kicked out before 12pm, the woman at the front desk looked like I owed her money! Very bad attitude!
2. The room doesn't even have an air conditioner, it's going to be yellow soon.
3. There is a big road outside the window, it was dinging and banging all night, I couldn't rest well at all! There were several workers crawling outside my window during the day.
4. The room was in a mess, the phone didn't work, it was just a decoration, the door was broken, the pillows and quilts had been used for many years, they were yellowed, and they were very thin, mineral water was not provided, and the wash basin was even dirtier, I didn't take a picture!
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