I had requested a room on the 5th or 6th floor (higher floors) after booking. When I arrived, the customer service said I could upgrade the room, but I was given a room that was smelly, noisy, and scary. It's really embarrassing to let people stay in such a room! !
First of all, this room can only accommodate three or four hours of sleep:
1. At 1:45 pm in the morning, a man was talking loudly on the open terrace below (see the seats in the picture above), not afraid of disturbing others’ sleep
At 6:30 am, there was also someone making a loud noise, shouting for beef noodles. . . Whatever
At 8:30am, it was the turn of the neighboring middle school to gather for a speech (with a microphone)
At 9:30am, the middle school had a physical education class called morning exercises one, two, three. . . to seven (also using a loudspeaker)
In short, it was noisy all day long, making it impossible to sleep peacefully
2. The toilet had a strong sewer smell
3. The window lock in the room was broken and could be opened at will. The 3rd floor terrace outside could be climbed up one floor and people could come in and steal. It was a very scary stay
4. Since it was the second day of staying in Shenzhen, I had to use the hotel's public washing machine, but the hotel only had one, and the machine surface was very dirty, it felt even dirtier than the clothes, and there was no drying function, so I gave up
5. The room was very small
The good reviews were probably obtained through room upgrades
When leaving, they would force good reviews before checking out
I guess I was spared because the customer service just went out for lunch and I can tell the truth
Everyone avoid it!
Original TextTranslation provided by Google