Aoki · Audiovisual | AESTHETICDESIGNER Light Luxury Residence (Shenzhen MixC Store)

Value for Money: The hotel offers competitive pricing relative to its amenities and location, with many guests highlighting excellent cost-performance. Features like free projector memberships, spacious rooms, and proximity to attractions justify the price point.(based on 1,474 reviews)

My stay at this hotel was far below any reasonable standard. The room itself was the first red flag: old, worn out, and poorly maintained. The bathroom drainage was so bad that the shower completely flooded the entire bathroom and even part of the hallway. This is not a small issue — it shows a lack of basic maintenance. The room also had a projector advertised as a feature, but it was practically useless since YouTube didn’t work on it at all. In reality, it was just a broken gimmick. As if the condition of the room wasn’t bad enough, the way the staff handled the situation was even more unacceptable. Instead of communicating clearly or explaining anything, they took my phone out of my hands without permission. For a long time I had no idea what they were doing with it or why. Only later I discovered that they were using my Trip.com account to message customer support pretending to be me, asking for a 20 RMB compensation. I never asked for any compensation, never wanted it, and never approved this. Using a guest’s personal device and account without consent is absolutely unprofessional and crosses basic boundaries of trust and privacy. Overall, the room was rundown, key facilities didn’t work, the bathroom drainage caused flooding, and the staff’s behavior made the experience even worse. I strongly advise other travelers to think twice before choosing this hotel.