Shenzhen Yuemei Four Seasons Hotel

a kind front desk worker who checked me in with some difficulty. Although I was early, I could get the room immediately. The room was a bit noisy due to the sound of the drains from the upstairs rooms. The room met its purpose. Sited amongst shops and restaurants it is located rather practical. The hotel offers a shuttle service to the airport, which was very convenient, and they gave a wake up call well in advance.

Transport provided to hotel, when i was there the driver was off day but hotel offered reimbursed on Didi-car fare via wechat pay (~CNY20+). I checked-in late (the next morning) and hotel extended my stay and offered late check-out. However, if next room visitors talked very very loud, it can be heard in our room. Opposite the hotel (walking distance) have plenty of restaurants offering local cuisine. Distance to main city (CBD area) is about 25minutes by Didi (~CNY45+) Overall, it is a good place to stay for resting before catching up the next schedule.

The pick up service is ok! The reception staff aren’t speaking- can’t speak any word English!! How is it as a staff of an international hotel near the airport in a huge city in 4 stars hotel??? The room was very noisy . I don’t know what was happening over or beside or under the room. I am like in a factory. They apologized and came to take me for an another room but it was terrible in the smoking floor. I turned back to the room. It was already 3:30AM and I got up at 6:30 AM to finish the suffering! It was a terrible night! I’m not worry about the price but by these situations the hotel should pay the guests. Not the guest should pay for being tired all the day now!!! Breakfast is nothing!! Even no coffee machine. Just some oily Chinese food. No toast No coffee. I just lost the time here and have to find a coffee first before starting this (tired) day. I feel really terrible!! It was the biggest mistake!!!