Phoenix Impression Apartment (Shenzhen Luohu The Mixc)

Location: Highly praised for proximity to Grand Theater subway station, Diwang Building, and nearby shopping malls/restaurants.(based on 51 reviews)

The entrance to this facility was at the back of a building, and then register to enter before taking the elevator to the 12th floor. The office was an unassuming unit located just off the elevator. We were given a room on the 10th floor. We noticed some rooms were occupied by businesses and wondered if this was the case on every floor. In any event the room we booked and paid for and what we got was definitely different not only from the picture on the booking page but was also different in size and configuration. And it reeked of smoke, no wonder, even an ashtray was provided. The room was just cleaned minutes before, but even considering the dated equipment, it was barely acceptable. There was an aged lumpy king bed, aged loveseat with coffee table, a student dorm-sized fridge that was not plugged in, plus a wash basin with a faucet barely screwed down, needing both hands to operate in the room. A TV, desk and chair, kettle with 2 mugs. There was no closet, just a clothes rack with an assortment of hangers. Two types of bedroom slippers were also provided. The air-conditioning was uncontrollable... The ensuite bath had a shower with shampoo and shower gel, wash basin, toilet and washing machine with laundry detergent. It also had the usual disposable toothbrushes, shower cap, comb, shaver and cotton buds. Only two bath-sized towels were provided. The entrance door let in noises from the corridor, and facing the back of the building not much noise from the ground, though undiscernible with the window shut. However, the room was definitely in need of major renovations. Though the location was good, we feel we have been victims of false advertising and cannot recommend this facility.