Guest User
August 6, 2023
Very poor experience!
1. I booked a 1.8-meter double bed room and the room is reserved all night. No matter how late the guest arrives, since he has successfully booked the hotel, he should keep it all night. However, when he went to the hotel at around 4 o'clock in the morning, the front desk informed him that there was only a room with a bed of 1.5 meters. It was inconvenient to rebook the hotel in the middle of the night, and the hotel had no idea what to do. To solve the problem, I had no choice but to move in.
2. The parking lot is 15 yuan for the first hour, and 2 yuan for every half hour starting from the second hour. The front desk informed the hotel to provide a parking ticket worth 40 yuan. Our parking time was 7 hours and 13 minutes, and we had to pay 41 yuan according to the parking lot standards. For the parking fee, I should have paid only 1 yuan after the 40 yuan parking ticket was used, but I actually paid 17 yuan. Then I asked the hotel why, but the hotel said it was unclear and passed the responsibility to the parking lot property owner.
Please be careful when booking a room.
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