Citadines Balestier Singapore Reviews

Response from Property: Dear Valued Guest,--Thank you for your continued support and for sharing such kind words about your recent stay at Citadines Balestier Singapore. --We are delighted to know that you consistently enjoy our clean rooms and the pleasant views. It is always a pleasure to welcome you back, and we truly appreciate your loyalty. --We look forward to your next visit and to providing you with another comfortable and enjoyable stay.--Kind regards,The management of Citadines Balestier Singapore

Response from Property: Dear ShinubiY,--Welcome back, and thank you for choosing Citadines Balestier Singapore once again!--We’re delighted to hear that you feel at home with us and that everything met your expectations during your stay. It’s great to know you enjoyed the local conveniences like the chicken rice stalls, fruit stands, and juice machines nearby.--We truly appreciate your continued support and look forward to welcoming you back for many more stays.-Kind regards,--The Management of Citadines Balestier Singapore

Response from Property: Dear Valued Guest,Greetings from Citadines Balestier Singapore.Thank you very much for taking the time to share your detailed feedback following your recent 20-day stay with us in our fully equipped one bedroom Premier apartment. We are very pleased to know that you found the facilities and furnishings comfortable and well maintained, and that you enjoyed the convenience of our in room amenities, the water dispensers, as well as the opportunity to organise a barbecue gathering with your friends. It is also heartening to hear that our housekeeping schedule and service met your expectations.At the same time, we sincerely regret the areas that fell short of your expectations. Please accept our apologies for the cleanliness issues you encountered with the bathroom fittings and for the inconvenience caused by the bathroom drainage. Please be assured that we have shared your observations with our housekeeping and engineering teams for immediate attention and rectification. We are also very sorry for the disturbance caused by the fire alarm incident triggered by someone who was inebriated, as well as the scheduled fire alarm test drill. While safety and compliance are of utmost importance to us, we fully understand how disruptive these experiences must have been and we will continue to review how such situations can be better managed and minimised. Your feedback is invaluable as it guides us in improving both our product and services to better meet the expectations of our residents. We truly appreciate your balanced comments and the time you have taken to highlight both the positive aspects of your stay and the areas where we can enhance the experience.It was our great pleasure to have you with us and we sincerely hope to welcome you back to Citadines Balestier Singapore in the future, so that we may have the opportunity to deliver an even more enjoyable stay.Kind regards,The management of Citadines Balestier Singapore

Response from Property: Dear Hotel Shikha,--Thank you for choosing Citadines Balestier Singapore for your recent four-night stay and for sharing such a detailed and positive review with us.--We are thrilled to hear that you had a very good experience and found our location convenient for exploring the city. It's great to know that our services, from the smooth check-in process to the friendly staff and well-maintained rooms, contributed to a comfortable stay. We take pride in maintaining a clean, modern, and well-run property to cater to both business and leisure travelers.--Your kind words and recommendation mean a lot to us, and we are delighted to know that you would happily return. We look forward to welcoming you back to Citadines Balestier Singapore for another pleasant stay.--Kind regards,--The Management Team of Citadines Balestier Singapore

Response from Property: Dear Bahia,Greetings! Thank you for your kind review and for choosing to stay at Citadines Balestier Singapore.We are delighted to know that you had a great stay at our serviced residence, and you enjoyed the facilities, especially the children’s playground, swimming pool, and barbecue area. It is also wonderful to hear that our housekeeping service met your expectations. We strive to create a welcoming and convenient environment for families and guests, and your feedback truly affirms our efforts.We would be glad to welcome you back, whether for another stay or to host a barbecue and small gathering in the future.We are at your service and we wish you well.Kind regards,The management of Citadines Balestier Singapore

Response from Property: Dear Maureen Caite, --Greetings! --Thank you very much for taking the time to share your feedback following your recent stay at Citadines Balestier Singapore. ---We are delighted to hear that you had an enjoyable 4-night stay at our serviced residence and that our team’s accommodating and helpful service made a positive impression on your experience. --We truly appreciate your thoughtful suggestions on areas where we can further enhance our guest offering. Your feedback regarding additional in-room services such as towel replacements, coffee and tea replenishments, basic cooking condiments, and entertainment options like streaming services is valuable, and we will certainly share your feedback with the relevant persons so they may review our current offerings and services at this property. --Regarding your comments on phone use, kindly note that all calls made from the apartments are directed to our Guest Service team, who will promptly notify the relevant departments to assist with your request. We seek your kind understanding in this matter. --We also appreciate your thoughts on extended stay pricing and will continue to evaluate our rate structures to ensure we offer competitive value for our guests. --Thank you once again for your feedback. We hope to welcome you back for another comfortable and enjoyable stay in the near future. --We are at your service, and we wish you well. --Kind regards, --The management of Citadines Balestier Singapore

Response from Property: Dear Valued Guest, --Greetings from Citadines Balestier Singapore. –Thank you for choosing our serviced residence for your recent holiday in our city-state and for taking the time to review your experience staying with us. ---We sincerely apologise for the disappointment and discomfort caused to you by the presence of cockroaches in the apartment. ---Following your feedback, we assure you that we will trace your reservation so our Pest Control service provider can check this apartment and its surroundings and carry out the needed corrective works. ---All of us sincerely hope that this inopportune experience you had at our serviced residence will not deter you from staying with us again. –We sincerely thank you for giving us the pleasure and privilege of hosting you at our serviced residence and we earnestly hope to welcome you back for a better stay in the future. –We are at your service, and we wish you well. --Kind regards, ---The management of Citadines Balestier Singapore

Response from Property: Dear Valued Guest, Greetings from Citadines Balestier Singapore!-We are thrilled to learn you have awarded a perfect rating for your recent stay at our serviced residence. It is fantastic to know that you enjoyed our comfortable accommodation and friendly service. Your satisfaction is our utmost priority, and your feedback serves as great encouragement for our team. –All of us are thrilled to learn you will stay with us again and we shall do all possible to deserve your valued trust and graciousness. It has truly been our great privilege and pleasure to have been of service to you and we look forward to being of service to you again.We are at your service, and we wish you well. Kind regards, The management of Citadines Balestier Singapore

Response from Property: Dear Jasveen, Greetings from Citadines Balestier Singapore! Thank you for taking the time to review your recent stay at our serviced residence. All of us are delighted you had an amazing stay with us, and you liked the ambiance of the fully equipped one-bedroom Premier apartment you stayed in.Thank you for giving us the great pleasure and privilege to have been of service to you and all of us eagerly await to welcoming you back. We are at your service, and we wish you well.Kind regards, The management of Ciatdines Balestier Singapore

Response from Property: Dear Joe Joe Yew,--Thank you for taking the time to share your experience following your recent stay at Citadines Balestier Singapore.--We sincerely apologise for the inconvenience you encountered on your first night due to the air conditioning noise. However, we are very pleased to hear that our team was able to respond promptly and arrange a room change to ensure your comfort.—Your kind words about the remainder of your stay being an "awesome experience" truly mean a lot to us.--We appreciate your understanding and patience, and we are glad that we could make things right. Your feedback encourages us to continue delivering responsive and thoughtful service to all our guests.--We look forward to welcoming you back for an even smoother and more enjoyable stay in the near future.--Warm regards,--The management of Citadines Balestier Singapore

Response from Property: Dear Rachel, --Greetings! Thank you for awarding a perfect rated review for your recent stay at our serviced residence. --We are delighted you had a great stay with us, and you found our residence’s location with easy accessibility to many eateries and various public transport options convenient and ideal for exploring our city-state. –We are indeed thrilled to learn you enjoyed our Valentine’s Day gift. –With your recent stay with us, all of us earnestly hope Citadines Balestier remains as your serviced residence in Singapore. –Thank you for giving us the great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back soon. ---We are at your service, and we wish you well. --Kind regards, --The management of Citadines Balestier Singapore

Response from Property: Dear Valued Guest, --Greetings! --Thank you for choosing Citadines Balestier for your recent holiday in Singapore. -- We are delighted you had an enjoyable and comfortable stay at our serviced residence. --We are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for fuelling everyone’s passion to serve! ---It brings us much joy to learn you will stay with us again and we shall do all possible to deserve your valued trust. –It has been our great pleasure being of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. ---Kind regards, ---The management of Citadines Balestier Singapore

Response from Property: Dear Siu Ching, --Greetings from Citadines Balestier Singapore! Thank you for choosing our serviced residence and for taking time to share this lovely review on your experience staying with us. ---All of us are delighted you had an enjoyable and comfortable stay with us, and that you found our location convenient, especially with the presence of bus stops just a few steps away from the serviced residence. –Traveling on public buses is indeed an economical and efficient way to explore our city-state. It also provides visitors with the opportunity to experience and enjoy the local scene, making it a great way to immerse yourself in the vibrant culture of Singapore. –We are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for fuelling everyone’s passion to serve! ---It is truly our great pleasure and privilege to be of service to you, and we hope Citadines Balestier remains as your choice serviced residence in our city-state. --If there is anything we can do to assist you with your stay at our serviced residence, please do not hesitate to let us know as we would be most glad to be of assistance to you. –We are at your service, and we wish you well. --Kind regards, --The management of Citadines Balestier Singapore

Response from Property: Dear mql1712,--Thank you for your kind words and for taking the time to share your experience at Citadines Balestier Singapore.--We’re thrilled to hear that you found our hotel and rooms excellent, and that the convenience of the mart downstairs added to your stay. It’s especially heartening to know that we’re among the best hotels you’ve stayed at—that truly means a lot to our team.--We look forward to welcoming you back whenever your travels bring you to Singapore again.--Kind regards,--The management team of Citadines Balestier Singapore