Citadines Balestier Singapore

Citadines Balestier Singapore Reviews

Citadines Balestier Singapore

207 Balestier Rd, 329683, SingaporeView Hotel Details
Citadines Balestier Singapore
Citadines Balestier SingaporeCitadines Balestier SingaporeCitadines Balestier Singapore
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Citadines Balestier Singapore Guest Reviews

9.2/10
Great
329 review
Verified reviews
Location9.2
Amenities9.2
Service9.0
Cleanliness9.3
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All reviews(329)
Positive reviews(320)
Reviews with photos/video(105)
Large rooms(17)
Great swimming pool(17)
Near shopping area(15)
Many amenities(12)
Convenient for shopping(12)
Perfect for kids(9)
Would stay again(9)
Loved the view(7)
Negative reviews(9)
Anonymous User
Studio Premier
Stayed in Feb 2025
Couples
7 review
8.0/10
Very Good
Posted on Mar 26, 2025
The hotel was nice and appeared clean, with well-maintained rooms and a comfortable atmosphere. However, we were disappointed to find three cockroaches in our room at night—one of which even came out of the air ventilator. We managed to kill one, but it was still an unsettling experience. While the hotel does a good job with cleanliness on the surface, pest control seems to be an issue that needs immediate attention. If this is resolved, it could be a great place to stay.
Response from Property: Dear Valued Guest, --Greetings from Citadines Balestier Singapore. –Thank you for choosing our serviced residence for your recent holiday in our city-state and for taking the time to review your experience staying with us. ---We sincerely apologise for the disappointment and discomfort caused to you by the presence of cockroaches in the apartment. ---Following your feedback, we assure you that we will trace your reservation so our Pest Control service provider can check this apartment and its surroundings and carry out the needed corrective works. ---All of us sincerely hope that this inopportune experience you had at our serviced residence will not deter you from staying with us again. –We sincerely thank you for giving us the pleasure and privilege of hosting you at our serviced residence and we earnestly hope to welcome you back for a better stay in the future. –We are at your service, and we wish you well. --Kind regards, ---The management of Citadines Balestier Singapore
Guest User
Studio Premier
Stayed in Jan 2025
Solo travellers
1 review
9.0/10
Great
Posted on Apr 1, 2025
Comfortable, big and clean rooms. Service rendered was great too. I was lucky to be given a high floor unit, hence, I enjoyed a good view of the Novena area. Given a chance, I’ll be back to stay.
6/9
Response from Property: Dear Valued Guest, Greetings from Citadines Balestier Singapore!-We are thrilled to learn you have awarded a perfect rating for your recent stay at our serviced residence. It is fantastic to know that you enjoyed our comfortable accommodation and friendly service. Your satisfaction is our utmost priority, and your feedback serves as great encouragement for our team. –All of us are thrilled to learn you will stay with us again and we shall do all possible to deserve your valued trust and graciousness. It has truly been our great privilege and pleasure to have been of service to you and we look forward to being of service to you again.We are at your service, and we wish you well. Kind regards, The management of Citadines Balestier Singapore
Anonymous User
Studio Premier
Stayed in Jan 2025
Couples
15 review
10.0/10
Outstanding
Posted on Feb 10, 2025
Second time staying at Citadines Balestier, checking in was quick, got a high floor with a room view as per request. Room is clean & it was a smooth stay, will definitely recommend others & come back for another stay.
Response from Property: Dear Valued Guest, --Greetings and welcome back! --Thank you so much for your perfect review and for choosing Citadines Balestier Singapore for your stay once again. -- We are delighted to hear that you enjoyed the quick check-in process, the high floor apartment with a scintillating view, and the clean apartment. --Your kind words and recommendation mean a lot to us. We look forward to welcoming you back for another smooth and enjoyable stay. --We are at your service, nd we wish you well. --Best regards, --The management of Citadines Balestier Singapore
Jasveen
1 Bedroom Premier
Stayed in Feb 2025
Travel with friends
28 review
10.0/10
Outstanding
Posted on Apr 2, 2025
Amazing! Loved the cleanliness and size of room. Would stay again!
Response from Property: Dear Jasveen, Greetings from Citadines Balestier Singapore! Thank you for taking the time to review your recent stay at our serviced residence. All of us are delighted you had an amazing stay with us, and you liked the ambiance of the fully equipped one-bedroom Premier apartment you stayed in.Thank you for giving us the great pleasure and privilege to have been of service to you and all of us eagerly await to welcoming you back. We are at your service, and we wish you well.Kind regards, The management of Ciatdines Balestier Singapore
Rachel
Studio Premier
Stayed in Jan 2025
Couples
2 review
10.0/10
Outstanding
Posted on Feb 17, 2025
Really love how convenient it is and receive gifts when i arrive !!
Response from Property: Dear Rachel, --Greetings! Thank you for awarding a perfect rated review for your recent stay at our serviced residence. --We are delighted you had a great stay with us, and you found our residence’s location with easy accessibility to many eateries and various public transport options convenient and ideal for exploring our city-state. –We are indeed thrilled to learn you enjoyed our Valentine’s Day gift. –With your recent stay with us, all of us earnestly hope Citadines Balestier remains as your serviced residence in Singapore. –Thank you for giving us the great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back soon. ---We are at your service, and we wish you well. --Kind regards, --The management of Citadines Balestier Singapore
Anonymous User
Studio Premier
Stayed in Nov 2024
Solo travellers
33 review
9.0/10
Great
Posted on Dec 14, 2024
Great place to live but it is far away from mrt. People are friendly and I appreciate their kind help on this hahaha, will surely come back again and stay longer
Response from Property: Dear Valued Guest, --Greetings! --Thank you for choosing Citadines Balestier for your recent holiday in Singapore. -- We are delighted you had an enjoyable and comfortable stay at our serviced residence. --We are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for fuelling everyone’s passion to serve! ---It brings us much joy to learn you will stay with us again and we shall do all possible to deserve your valued trust. –It has been our great pleasure being of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. ---Kind regards, ---The management of Citadines Balestier Singapore
SEANIEBEE
Studio Premier
Stayed in Mar 2025
Couples
49 review
9.0/10
Great
Posted on Apr 7, 2025
Rooms are a good size. Excellent gym. Nice pool. Good mini mart. And two of the best Banh Mi joints in town within walking distance. If priced around the 180 mark, take it... it can drift higher though, and that brings question marks. That said, we'd stay there again . It's run by Ascott, who know what they're doing in this hotel-cum-serviced apartment game.
Response from Property: Dear SEANIEBEE, --Greetings! Thank you for choosing Citadines Balestier for your recent holiday in Singapore. ---All of us are delighted you and your lovely partner had a wonderful stay with us, and you liked the ambiance of our apartments and facilities. --We are indeed thrilled to learn that you found the 24-hour convenience store in the building useful during your stay. –It brings us much joy to learn you and your partner will return to stay with us again. We are truly grateful for your valued support, and we shall do all possible to deserve your valued trust. –If there is anything we can assist you and your partner with your stay at our serviced residence, please do not hesitate to contact us as we would be most glad to be of assistance. –It has truly been our great pleasure and privilege to have been of service to your lovely partner and you. --We look forward to welcoming you back and serving you again soon. –We are at your service, and we wish both of you well. -----Kind regards, --The management of Citadines Balestier Singapore
Guest User
Studio Premier
Stayed in Mar 2025
Solo travellers
5 review
8.5/10
Very Good
Posted on Apr 7, 2025
Self check in kiosk is easy and fast. Loved the room, will go back again. Another plus is Bus stop is just in front of the hotel…
Response from Property: Dear Valued Guest, --Greetings from your friendly team at Citadines Balestier Singapore! --Thank you for choosing our serviced residence and for taking the time to review your experience staying with us. ---All of us are delighted you had a great stay with us and that you like the ambiance and decor of our apartments. --It brings us much joy to learn you will return to stay with us again. We are truly grateful for your valued support, and we shall do all possible to deserve your valued trust. –Thank you for giving us the great pleasure and privilege of hosting you at our serviced residence and we eagerly await to welcome you back. –We are at your service, and we wish you well. –Kind regards, --The management of Citadines Balestier Singapore
Tan S P
1 Bedroom Premier
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 9, 2025
Had a comfortable stay at Citadine and most important it's also a pet friendly apt. It's clean and comfortable and the air conditioning is working well. The bed to me is a little soft but not a problem. Nearby eating place and transportation conveniently to location. Will stay again.
Response from Property: Dear Tan S P, --Greetings from Citadines Balestier Singapore! –Thank you for choosing our pet-friendly serviced residence and for taking time to review your recent stay with us. ---We are delighted you had a wholly enjoyable and comfortable stay with us, and you find our location’s proximity to many eateries and public transport convenient. –It brings us much joy to learn you will be returning to stay with us and we will do all possible to be deserving of your valued support and trust. --We sincerely thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. ---We are at your service, and we wish both of you well. ---Kind regards, --The management of Citadines Balestier Singapore
Guest User
Studio Premier
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 21, 2025
The room is clean and nice The location is convenient, and the bus stop is just right in front of the hotel. Only a few bus stops away from the nearest MRT station. Check-in and check out were smooth and fast.
Response from Property: Dear Valued Guest, --Greetings! Thank you for your valued support for Citadines Balestier Singapore and for leaving us this perfect rated review for your stay experience at our serviced residence. ---All of us are delighted you had a fabulous stay with us, and you liked the ambiance and cleanliness of the Studio Premier apartment you stayed in and our facilities. –All of us truly value our guest satisfaction as our top priority and we are committed to our guests. It is guests like you who make our job wonderful. Thank you! --With your experience staying with us, we sincerely hope Citadines Balestier will be your choice accommodation whenever you are back in Singapore, and you will also recommend us to your family and friends. –If there is anything we can do to assist you with your stays at our serviced residence, please do not hesitate to contact us as we would be most glad to be of assistance to you. --Thank you for giving us the great pleasure and privilege to have been of service to you at our serviced residence, and we truly look forward to welcoming you back. ---We are at your service, and we wish you well. ---.Kind regards, ---The management of Citadines Balestier Singapore
Guest User
Studio Premier
Stayed in Mar 2025
Couples
4 review
10.0/10
Outstanding
Posted on Apr 7, 2025
Clean, comfortable, convenient location. Near to town and lots of eateries nearby
Response from Property: Dear Valued Guest, --Greetings from Citadines Balestier! –Thank you for taking the time to review your recent experience staying at our serviced residence. –All of us are delighted you had a fabulous stay with us, and you like the ambiance and cleanliness of our apartments. –We are heartened to learn you found our location with easy accessibility to many eateries convenient and to your liking. ---We are indeed fortunate to be in the neighbourhood of Balestier where many local foodies frequently visit for their gastronomical hunts. Whether it is hawker fare at Whampoa Drive Food Center or the modern cafes at nearby malls or at the famous restaurants serving our famed Hainanese Chicken Rice and Bak Kut Teh (pork ribs in a herbal and spiced broth), locals and tourists can be spoilt for choice! ---With your experience staying with us, all of us sincerely hope Citadines Balestier will be your choice serviced residence in Singapore. --Thank you for giving us the great pleasure and privilege of hosting you and all of us earnestly look forward to welcoming you back. ---We are at your service, and we wish you well. --Kind regards, --The management of Citadines Balestier Singapore
Dino Idrus
Studio Premier
Stayed in Jan 2025
Solo travellers
1 review
8.0/10
Very Good
Posted on Feb 3, 2025
For a single person staying i find it very comforting as u can cook for urself. At ground floor level there is a MiniMart shop where u can buy your basic ingredients to cook. As for tv channels, i find it boring. Its a place for overseas workers whom work in singapore for a certain no. of days or months.
Response from Property: Dear Dino Idrus, --Greetings. --Thank you for taking the time to share your feedback following your stay at Citadines Balestier Singapore. ---We are pleased to hear that you found the apartment comforting and appreciated the convenience of having a fully equipped kitchen. It's great to know that the MiniMart on the ground floor was helpful for purchasing basic ingredients to cook. --We understand that the TV channels did not meet your expectations, and we appreciate your feedback on this matter. We will review our entertainment options to see how we can enhance the experience for our guests. --Your comments are valuable to us, and we strive to provide a comfortable and convenient stay for all our guests, including those who are here for extended periods. --Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.--We are at your service, and we wish you well. --Best regards, --The management of Citadines Balestier Singapore
Siu Ching
1 Bedroom Executive
Stayed in Dec 2024
Couples
4 review
8.5/10
Very Good
Posted on Jan 11, 2025
Very good and clean apartment. We stayed in 1 bedroom executive suite with washing machine and cook top. Bus stop just outside the apartment and is very convenient to go anywhere. It's not near MRT Station and need to take a bus to connect. We enjoyed our stay there.
Response from Property: Dear Siu Ching, --Greetings from Citadines Balestier Singapore! Thank you for choosing our serviced residence for your recent holiday in Singapore. –We are delighted you had an enjoyable and comfortable stay with us, and you liked the cleanliness and ambiance of the fully equipped one-bedroom Executive apartment you stayed in. –We are thrilled to learn you found our serviced residence’s location convenient due to its proximity to many eateries, amenities and having 02 bus stops in front of our property. –Thank you for giving us the great pleasure and privilege to have been of service to you and all of us sincerely hope our serviced residence remains as your choice accommodation whenever your travels bring you back to our city-state. –We look forward to welcoming you back. --We are at your service, and we wish you well. -----Kind regards, --The management of Citadines Balestier Singapore
Omochilynn
1 Bedroom Premier
Stayed in Jun 2024
Family
5 review
9.0/10
Great
Posted on Jul 11, 2024
1st time staying at Citadines Balestier with my family for our short break in Spore. The location is conveniently located to Sentosa and Marina Bay Sands and also to the Whampoa Food Court. The nearest shopping centre is 2-3 buses away, Vivo and Novena Shopping Point. This apartel is still very new looking eventhough its a few years. Inside the room ammenties are clean n still new. There are 1 tv in the living room and another in our sleeping room. Shower is great n big as well. The only downside is if you need drinking water, you will need to go down to level 6 to get it from the dispenser. I find it very inconvenient so I boiled myself with the kettle provided. There is a washing machine cum dryer inside the service residence. No instructions was given, it’s difficult for non regular washing person to understand or use it. Some guides should be given on this. I tried washing some clothes n it came out not so dry even after the dryer being used. Left it overnight n all my clothes came out extremely crumpled!! Otherwise everything is good😀
Response from Property: Dear Omochilynn, --Thank you for your detailed review and for choosing to stay at Citadines Balestier with your lovely family. ---We are delighted to hear that you found our location convenient and enjoyed the amenities in your apartment. ---We appreciate your feedback regarding the drinking water dispenser and the washing machine instructions. Your comments will help us improve our services for future guests. ---We look forward to welcoming you and your family back for another enjoyable stay. ---Best regards, ---The management of Citadines Balestier Singapore
CeTheWorld
Studio Premier
Stayed in Feb 2024
Family
4 review
9.5/10
Amazing
Posted on Apr 1, 2024
Nice to be back! Thank you for accommodating my special requests. Nice view! I was held up at check in and given a coffee voucher for waiting (over 10mins), but it’s fine. Unfortunately our first check-in room experience wasn’t pleasant. There was blood stain on the sofa and unknown hair, feather and droplets of water on the floor. The electric kettle wasn’t working and a day later the toilet flush down. The room had a lot of faults! But, they fixed it up quickly as soon as I called the receptionist. I don’t mean to be troublesome. I borrowed the pool towels to make bed for my dog (sorry if it’s illegal, but dun worry he’s on diapers so won’t dirty the towels). There were more snacks choices this time and I always like the lemon mint infused water. Overall, we enjoyed ourselves and had a relaxing long weekend. One more thing to pets owners, I would say this hotel is pet friendliest after I called some other hotels to check them out. I will definitely be back with my dog anytime I want to bring him along for a staycay. Cashy loved it and celebrated his birthday in the room. Thank you Citadines crews for making our stay at ease and enjoyable.
6/10
Response from Property: Dear CeTheWorld, ---Greetings from all of us at Citadines Balestier Singapore and welcome back! ---Thank you for choosing our pet-friendly serviced residence and for taking time to review your recent stay with us. ---We are delighted you had another enjoyable and comfortable stay with us. --All of us are truly humbled and grateful for your lovely compliments for our team’s service as your kind compliments inspire us to always provide the highest level of service in our industry. Please be assured we shall be sharing your heartwarming compliment with our team, and we shall be thanking them for their friendly and dedicated customer- focused service. Thank you for making our team members feel valued too! ---It brings us much joy to learn you will be returning to stay with us and we will do all possible to be deserving of your valued support and trust. --Thank you for giving us the great pleasure and privilege to have been of service to you and your fur-kid. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. ---We are at your service, and we wish you well. ---Kind regards,The management of Citadines Balestier Singapore