Spa hotels in Ningbo

The hotel service was excellent. Check-in was fast, and the room was spotlessly clean with no strange smells. All the facilities were complete and in good working order. The environment was quiet, so I wasn't disturbed by any noise. The staff were gentle and polite, and they resolved any issues promptly. There are plenty of dining and entertainment options nearby. My stay exceeded my expectations, and I highly recommend it!!!!!!!!!!!

My overall stay was quite pleasant, despite a bumpy start. Thankfully, the Howard Johnson Dongqian Lake's service was satisfactory, especially Manager Lou. She was dedicated, empathetic, and provided thoughtful, prompt service, demonstrating excellent hotel management qualities! I was traveling with my parents during a cold snap, and our original room was chilly. Manager Lou quickly arranged a room change to a different floor. We also encountered an unexpected power outage in parts of the Dongqian Lake resort area, which caused some inconvenience. However, Manager Lou and her team handled the emergency promptly and thoughtfully, taking care of my elderly parents. Her attitude and professionalism were commendable, and the other staff members also did a great job with the details. It's worth mentioning that the hotel offers cultural and entertainment experiences like Baduanjin (a traditional Chinese exercise), Song Dynasty tea ceremony, and deer park fun, which effectively enriched our holiday. These activities are suitable for both seniors and children. The location is also great: near Hanling Old Street in Dongqian Lake, about a ten-minute walk, and convenient for reaching other attractions. I hope the hotel continues to improve, with timely updates to some of the facilities. I look forward to staying here again in the future.

This was my second stay, and overall it was great. The front desk service was excellent, and both times I've stayed, I've received a room upgrade, which was a very pleasant experience. The hotel environment is quite good, perfect for a relaxing weekend. As a loyal Sheraton guest, I have a suggestion: the idea of a travel photoshoot is good, but for guests driving from nearby who are only staying for 2 days and 1 night, there isn't really enough time to experience it. This might actually detract from the overall experience.

I've stayed at the Pacific Hotel Yuyao many times. It's located along the Yaojiang River, and I really enjoy my daily walks along the river. The hotel service is consistently excellent, much more professional than many newly built five-star hotels, especially when it comes to the small details. The breakfast is particularly abundant and features many local Yuyao specialties, which is very comforting as a descendant of Yuyao. All the staff are very friendly and always willing to help. It's my top choice when visiting Yuyao; it would be even better if they had larger family rooms.

Service: During our stay, what impressed me most was the staff's attitude. Everyone was so friendly and polite, truly living up to the standards of a family-friendly hotel. They were great with the kids. When we went swimming, my daughter forgot her goggles, and one of the hotel staff members even offered to watch my kids for me while complimenting them on their swimming. Haha, they really brightened our day! A big thank you to our butler, Kenvin, for his dedicated care, which made our short vacation so enjoyable! Environment: The hotel's location is super convenient, just a few minutes from the art museum and Hanling Old Street. However, the hotel itself is so great you could easily spend a whole day here, perfect for families who prefer not to rush around. As soon as we checked in yesterday, we headed straight to the pool, then spent quite a while in the relaxation pool, which was exactly what I needed after a hike. A minor note: some of the massage jets seemed to be broken; it would be even better if they were fixed! The breakfast selection was extensive, and we even had a golden beetle 'fly in' (no idea how it got there!) and a group of adorable ducklings joining us, making the kids' breakfast absolutely delightful. The environment is just fantastic, haha 😂 Facilities: Our room had a balcony with a beautiful lake view, which was incredibly comfortable! The wardrobe door made a loud scraping sound against the floor, probably due to long-term use. It would be great if that could be repaired! Finally, nothing in this world is perfect, but I believe sincerity and kindness are what matter most. Thank you to all the hotel staff for giving us such a warm service experience.

Amazing location for visiting Ningbo - central to many restaurants and was convenient for our plans. Room was large and we had a very comfortable stay with a good breakfast. Staff at the front desk could not have been more helpful- we really appreciated them. My only recommendation would be for a little more training for housekeeping staff- they knocked on our door when ‘DND’ was clearly on. When cleaning they did not make up the bed properly, left one of their hair pins on the floor and also forgot a dirty towel in the corridor of our floor. It was otherwise a very enjoyable stay and we would happily book this hotel again for our next visit.

This hotel truly warmed my heart! The overall environment and facilities are excellent, and the service is simply impeccable. I accidentally left my pants behind and didn't even realize it, but the staff proactively contacted me – they were so responsible and thoughtful. Auntie Mei Jiao at the hot springs was especially kind, warm, and attentive. She even went out of her way to make us ginger tea. Every detail showed such warmth, making our stay incredibly comfortable and worry-free. Highly recommended!

Before coming here, I saw quite a few negative reviews about the Park Hyatt Ningbo on Xiaohongshu (a Chinese social media platform), and I was honestly a bit nervous. But after staying for two days, I have to say – you really can't trust all the online reviews; experiencing it yourself is key! This hotel is simply excellent! I was impressed from the moment we got out of the car. The bellboy was incredibly quick; as soon as our car stopped, he jogged over, promptly opened the door, greeted us warmly, and efficiently helped us carry all our luggage to the room. He was smiling the whole time, and that genuine service instantly put us at ease. Check-in at the front desk was also seamless. All the staff members were smiling and patiently introduced us to the hotel's facilities. Knowing we had a child, they thoughtfully recommended family-friendly routes. What touched me the most was the housekeeper on our floor; she knew our child drank a lot of water, so every day when cleaning the room, she would proactively replenish several extra bottles of mineral water. This kind of thoughtful attention felt genuinely warm, like family. And the breakfast? Simply outstanding. The variety was super rich, with authentic Ningbo specialties like Mianjie Tangmian (noodle knot soup) and handmade Tangyuan (glutinous rice balls). Both Chinese and Western pastries were abundant. Our whole family was incredibly satisfied. Let's talk about the environment. The entire hotel is transformed from an ancient village, with a Chinese garden where every step reveals a beautiful scene. The lake view facing Dongqian Lake is breathtakingly beautiful; every casual photo looks like a masterpiece. The Qianhu Fishing Port restaurant inside is also a Black Pearl restaurant (a prestigious Chinese dining guide), with both taste and service being excellent. After staying here for two days, from the concierge to the front desk, to the housekeeping, to the restaurant, every staff member was warm and attentive, completely unlike what some online reviews claimed. So, I really urge everyone not to be swayed by those one-sided reviews. Come and stay once, and you'll know how good it is. The next time I come to Ningbo, I will definitely choose this place again. Five-star highly recommended!

The facilities and amenities were all fine, but many aspects of the service were just speechless. For example, I booked two executive king rooms with balconies for three adults and two children. For two whole days, from the front desk to the restaurant, they kept asking me to pay for an additional half-price child's breakfast. So, could one of my original four adult breakfasts be converted to half-price for a child then? Secondly, I found out that guests on the executive floor could enjoy drinks at the executive lounge, but no staff member informed me of this from check-in. I even傻傻地 asked why there were no drinks in the mini-bar. For a room rate of four to five thousand, not even a simple reminder about a complimentary drink or a proper discussion about a half-price children's meal is just baffling. Other services, however, were excellent, from the room's cleanliness, the view, the restaurant's food, to the service at the recreational facilities – all were very good.

I have stayed at this hotel at least 20 times over the past two years.  I have always been happy with the cleanliness of the room and the cleaning staff. They have always been very polite, friendly and very helpful. Sadly, on my last visit, I left an avocado out on the bench inside the room., I left the room for no more than two hours, and on my arrival I found that either a rat or a mouse had half eaten my avocado. I took a couple of pictures of the avocado with obvious bite marks from it and showed the front desk people. There was no apology made or any kind of reimbursement at all for this obvious health risk.  needless to say I will not be staying here again.