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9.1/10
Great
GGuest UserAnd parents, here for a day. The hotel is full of crooked nuts with children, basically no couples, all family, a lot of children, especially interesting, I am the only three Chinese, no discrimination. Health needs to be improved, the bedside tables are all mattresses, the bedding must be wearing pajamas, the ball is too serious, and it is panicking. The staff are very enthusiastic. The restaurant is good. Go to the front desk to make an appointment for Japanese food and other specialty restaurants before 10 o'clock every day. The Japanese food is very formal teppanyaki. The Japanese master does it on the spot. A table is a reception for 10-12 people. There are a lot of meals in the big restaurant, you can find what you like. The hotel has its own beach, not the glass sea from the beach, this one does not enter the water? This one has a water world, many pipes.
JJamie HuttonHotel is really nice and clean. Lots of restaurants with a good choice of food.
When checking in Ahmed Mazhar and Mostafa
were amazing and made me feel right at home. Sorted my room and managed to get my family close to me as I was here to surprise them. 5⭐️ service and definitely an asset to the hotel. Thank you again to you both.
The pool is one of the cleanest pools I’ve ever seen. Entertainment staff really nice and helpful. Lack of things on during the day is the only thing I would say.
Mohammed the housekeeper went above and beyond always to make sure we had everything we needed.
Whilst all in all the hotel was great there are some things that let it down.
In general all staff were helpful and happy, however as always there were a few that weren’t and wouldn’t do anything to help.
Soft drinks are all bottles so it’s fine if you order a drink and it’s a fresh bottle but sometimes you get a bottle and it’s flat.
Snack bar is poor and not much selection between the hours of 10am-1pm and 3pm-7pm there isn’t anywhere you can get a light bite. The marina serves some things but is very far away and not convenient if you’re at the pool.
No chips or french fries anywhere. This was really disappointing, my mum and auntie loves chips so had to order them in the restaurant for $3 per portion. Not what you expect at an all inclusive.
As I mentioned all in all we had a very good stay, I would return to this hotel definitely and had the potential to be an outstanding hotel.
BbinemomWe chose this hotel because there aren't many places in Hurghada that accommodate three adults. The extra bed was perfectly fine for someone of average build. The atmosphere varied by area; we were in a quieter section with mostly older European guests. The food was average, and the slow drink service or inability to get drinks right away was a bit inconvenient.
GGuest UserI stayed at this hotel for 6 nights for my partner’s birthday. From the time I got there the hotel was very helpful with giving us a upgraded room and then going further to decorate the room/bed with heart pillows and pillow doves. They also provided a birthday cake twice on the day we arrived and on her birthday which we couldn’t be anymore thank you. I want to give a big shoutout to Mohammed the room cleaner, everyday was a surprise coming back into the bedroom he would decorate the room/bed with towels making different animals etc. Food buffet was really nice also had ice cream. ( I would say the hotel should make it so guest can get scoops for ice cream during the day not only for dinner) you get ice cream during the day but it’s ice cream lollipops etc. animation team was really good always involving everyone, want to say a shoutout to all the animation team especially mo salah, high energy and kept everyone very entertained. The beach is sandy! The photos don’t do it justice as the photos I saw online shows it to be stone beach with a bit of sand. The WiFi is good for a hotel which can be used on the beach. We was able to get a sun bed everyday by the many pools and beach. Nothing to fault this hotel was really amazing! (That’s coming from someone who only stays at high quality hotels).
GGuest UserIt was a perfect experience for me. Me and my wife had fun so much. I strongly recommend Hotel Pick Albatros Resort Palace. Their services were awesome. There is only one serious issue I had. I wanted to join Orangerr Bay tour with my wife. Hotel Reception suggested me to work with Mr. Ayman Kady and Mr. Kady managed us a boat tour company called ”Ayaa”.
I wanted to go diving but there was a misunderstanding. There was a one diving instructor guy of ”Ayaa” boat tour company. He was very rude towards guests. He was giving me attidude because of misunderstanding but also there were another couples who faced organisational issues of Ayaa as well. I asked him why he is giving attidude towards us and suddenly he started to shout at me and other 2 couples. He used many bad words against Germans and Deutschland.
He mentioned that we have to act like according to his wishes because we are on his boat and in his country otherwise he would kill us diving insttuctor mentioned.
Anyway I called Mr. Ayman Kady immediately when I was on the boat and thanks god there was internet connection eventhough it was too low and he called his boss and we changed boat tour immediately in diving break. Thanksfully he saved my day to be destroyed because my wife so scared and very unhappy.
Eventhough It was nice experience but I do not suggest you to work ”Ayaa” boat tour company you can mentione that to Tour guide Me. Ayman Kady of Pick Albatros Resort Palace Hotel.
MM440560****The check-in process at the front desk was incredibly slow; I waited over ten minutes, only to be given a room completely different from the sea-view room I booked—it faced a wall! I had to get angry before they finally switched me to a room with a sea view. It’s best to double-check everything at the front desk when checking in, especially since the rooms are quite a distance from the front desk, and the restaurant is across from the front desk, requiring a walk from the beach.
This hotel's pool and beach don't prohibit Muslim swimwear, but the cleanliness felt average, and the facilities are a bit old. A particular note for parents: the pool under the children's play area is very deep. Even though there are lifeguards, parents should definitely accompany their children.
The food is typical Egyptian quality, with freshly cut fruit and two dishes prepared live daily. The location is quite good, right in the middle of a lively area and very close to the city pier. However, be cautious of the small Egyptian souvenir shops to the left of the main entrance; I don't recommend them. If you really want to shop there, go with a group.
The hotel also has its own pier for direct sea excursions, but be sure to choose your boat captain carefully. The hotel's landscaping is well-maintained with many cats, and the beach water is crystal clear, perfect for spotting small fish and water birds. There's morning yoga by the sea and evening entertainment. There are many hotels in this area, so you might consider staying at a few to get a different experience.
JJamie ThooWe had a disappointing experience using Uber while trying to go to Senzo Mall, which is actually very close to the hotel. The price shown in the app was 1 pound, but the driver asked for 5 pounds instead. This made us feel uncomfortable and sadly felt like we were being taken advantage of.
Because of this, we decided not to proceed and instead booked a taxi directly through the hotel. Although the price was 4 pounds, it felt much safer, clearer, and more reliable.
For other travelers, we would recommend using the hotel’s taxi service for peace of mind, especially if you are unfamiliar with the area.
As a small suggestion, it would be great if the hotel could consider providing a shuttle bus service for guests to travel around nearby places such as Senzo Mall, which would make getting around even more convenient and comfortable.
GGuest UserGreat location, the old town with shops and restaurants is within walking distance, the Zeytona beach island is nearby, you can get there by boat or walk 10 minutes, there is a restaurant on this island with a bar. Great breakfasts. Excellent service everywhere, the guys try very hard, and not under pressure, but from the heart. The hotel is, of course, to put it mildly, ”tired”, it needs renovation, but the efforts of the staff and the location compensate for this))). I will be happy to come back.
AAlixosLet’s start with that the team went above and beyond so that we have the best experience. We got a very clean and modern room but was on the ground floor. We asked for a room on a higher floor so they showed us different options but clarified that they weren’t renovated yet. The next day they moved us to a renovated room on a higher floor (the photos attached). The team’s response is quick. We had breadkfast and dinner included. The breakfast is a variety of cheese, turkey and chicked slices, baked goods, pancakes eggs, sausages, vegetables, fruits and drinks, etc. The dinner we had was mainly salads, rice, kufta (minced beef with spices, cooked potatoes, duck, baked goods, and deserts.
Finally, the resort has access to the beach/sea, it is across the street though and a 10 min walk away.
Thanks for the team for making our experience and vacation as chill and relaxing as possible.