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9.1/10
Great
GGuest UserAnd parents, here for a day. The hotel is full of crooked nuts with children, basically no couples, all family, a lot of children, especially interesting, I am the only three Chinese, no discrimination. Health needs to be improved, the bedside tables are all mattresses, the bedding must be wearing pajamas, the ball is too serious, and it is panicking. The staff are very enthusiastic. The restaurant is good. Go to the front desk to make an appointment for Japanese food and other specialty restaurants before 10 o'clock every day. The Japanese food is very formal teppanyaki. The Japanese master does it on the spot. A table is a reception for 10-12 people. There are a lot of meals in the big restaurant, you can find what you like. The hotel has its own beach, not the glass sea from the beach, this one does not enter the water? This one has a water world, many pipes.
MMAI armyThe type of room was different from the reservation at first, but after unfolding the luggage, they prepared the reserved room. The response from the older female staff was very good. The number of towels, water, and bathrobes were not prepared for the number of people. It would have been better if there was a Japanese-speaking staff. Also, the front desk is far away. They also provide lunch boxes. Please note that dinner closes at 18:00. I checked the app and it was dinner time from 19:00, but it was closed at 18:00. I asked to take a picture and they didn't believe me, but the dinner staff also told me that they close at 19:00. It was a pity that the hotel was very good because the time for dinner was a little longer and what the app and the hotel said was different. The hotel was really nice. Perhaps because it was Egypt, the hotel name was updated later, and I couldn't get in touch with the hotel in advance, so I think it wasn't compatible with the app.
GGuest UserEven though it's an older hotel, the facilities aren't dated. The bedding was a bit pilled but very clean. The front desk staff were great; they upgraded us to a sea-view room when we checked in at 1 AM, and the bellhop helped with our luggage without expecting a tip. Check-out is at noon, and you can store your luggage. The sea view was much better than expected – you could easily spend a whole day just relaxing there without going out. The meals were a bit 'Western' fare, but the omelets at breakfast were delicious, and dinner included sea prawns and fish.
AAnonymous UserConclusion first: I don't recommend going to Hurghada to spend money and get humiliated. All the staff discriminate against Chinese people. If you have to go, you can consider this hotel
1. Service: The restaurant staff is OK, but
– The staff on the beach will chat with white people very enthusiastically and ask what they want to drink, but I just skipped it. According to my observation, Chinese people all get their drinks from the bar. Interesting, the main purpose is to secretly disgust you. After complaining to the manager, there was no improvement (the management team apologized sincerely, but Egypt's structural discrimination may be unsolvable)
– I was yelled at by the staff on the beach for moving an unused fence (the white people next to me used two without any problem)
2. Facilities: It is said that there are four restaurants, but it is impossible to make an appointment, which means that there is only one restaurant, and the food is at the level of a cafeteria. Only the barbecue bar is OK. Anyone who has stayed in all-inclusive hotels in other places can't praise it
3. Room: The decoration is very poor, the level of domestic cheap and fast hotels, and the three words ”guesthouse” are the most accurate description
In short, Hurghada is not recommended at all, and this hotel has a relatively good evaluation
RRimelissaWe chose a location close to the main building, which is very convenient for dining. We stayed here twice. The overall feeling was very casual and unrestrained. The service was also very enthusiastic. There was even a scoring mechanism to rate each department when checking out.
The fish in the seafood restaurant is more delicious than the buffet restaurant. I highly recommend it. The Moroccan restaurant is also very distinctive. The only drawback is that there is only one place in the hotel where you can get ice cream, and the opening hours are limited.
Lightning rod: The taxi in the hotel lobby is extremely expensive. It is recommended to use the app to take a taxi yourself. The owner of the small shop in the deepest part of the north side of the hotel lobby quoted a price of 600 pounds for a black tea of 100 pounds, which shocked us.
MM440560****The check-in process at the front desk was incredibly slow; I waited over ten minutes, only to be given a room completely different from the sea-view room I booked—it faced a wall! I had to get angry before they finally switched me to a room with a sea view. It’s best to double-check everything at the front desk when checking in, especially since the rooms are quite a distance from the front desk, and the restaurant is across from the front desk, requiring a walk from the beach.
This hotel's pool and beach don't prohibit Muslim swimwear, but the cleanliness felt average, and the facilities are a bit old. A particular note for parents: the pool under the children's play area is very deep. Even though there are lifeguards, parents should definitely accompany their children.
The food is typical Egyptian quality, with freshly cut fruit and two dishes prepared live daily. The location is quite good, right in the middle of a lively area and very close to the city pier. However, be cautious of the small Egyptian souvenir shops to the left of the main entrance; I don't recommend them. If you really want to shop there, go with a group.
The hotel also has its own pier for direct sea excursions, but be sure to choose your boat captain carefully. The hotel's landscaping is well-maintained with many cats, and the beach water is crystal clear, perfect for spotting small fish and water birds. There's morning yoga by the sea and evening entertainment. There are many hotels in this area, so you might consider staying at a few to get a different experience.
JJamie ThooWe had a disappointing experience using Uber while trying to go to Senzo Mall, which is actually very close to the hotel. The price shown in the app was 1 pound, but the driver asked for 5 pounds instead. This made us feel uncomfortable and sadly felt like we were being taken advantage of.
Because of this, we decided not to proceed and instead booked a taxi directly through the hotel. Although the price was 4 pounds, it felt much safer, clearer, and more reliable.
For other travelers, we would recommend using the hotel’s taxi service for peace of mind, especially if you are unfamiliar with the area.
As a small suggestion, it would be great if the hotel could consider providing a shuttle bus service for guests to travel around nearby places such as Senzo Mall, which would make getting around even more convenient and comfortable.
GGuest UserGreat location, the old town with shops and restaurants is within walking distance, the Zeytona beach island is nearby, you can get there by boat or walk 10 minutes, there is a restaurant on this island with a bar. Great breakfasts. Excellent service everywhere, the guys try very hard, and not under pressure, but from the heart. The hotel is, of course, to put it mildly, ”tired”, it needs renovation, but the efforts of the staff and the location compensate for this))). I will be happy to come back.
AAlixosLet’s start with that the team went above and beyond so that we have the best experience. We got a very clean and modern room but was on the ground floor. We asked for a room on a higher floor so they showed us different options but clarified that they weren’t renovated yet. The next day they moved us to a renovated room on a higher floor (the photos attached). The team’s response is quick. We had breadkfast and dinner included. The breakfast is a variety of cheese, turkey and chicked slices, baked goods, pancakes eggs, sausages, vegetables, fruits and drinks, etc. The dinner we had was mainly salads, rice, kufta (minced beef with spices, cooked potatoes, duck, baked goods, and deserts.
Finally, the resort has access to the beach/sea, it is across the street though and a 10 min walk away.
Thanks for the team for making our experience and vacation as chill and relaxing as possible.