Spa hotels in Lisbon

During our three-night stay in Lisbon, one of our family members suddenly developed acute gastroenteritis in the evening around 8 p.m. We called the front desk, and a staff member immediately came to our room and helped us identify the most suitable hospital. After we decided where to go, we went down to the lobby to take a taxi. To our surprise, the front desk manager Andre personally came to us and asked if we needed him to accompany us to the hospital. We were deeply touched and gladly accepted his kind offer. Because of communication issues between our insurance company and the hospital, we had to switch to another hospital. Throughout the process, the manager patiently coordinated with the hospital and ensured we were safely transferred and properly received. He stayed with us until we were registered and had an appointment with the emergency doctor before returning to the hotel. We are truly grateful to all the hotel staff—the front desk team, restaurant staff, and even the tour guide—for their exceptional care and support. We would definitely choose to stay at this hotel again on our next visit to Lisbon.

The room had a nice, relaxing atmosphere. I had requested a room with a bathtub, and had checked in advance which rooms had a bathtub, but unfortunately there were none available on the day, so I ended up with just a shower, which was disappointing. Other than that, it was very good.

The location is excellent, the reception, hygiene and services are all very good, except that the room is slightly small. It's very convenient to go out and walk around. There is French Veal downstairs, so it's best to make a reservation in advance. The dessert shop in the hotel is also delicious, not too sweet, and is worth a try. Breakfast is a la carte and very rich. Staying for two days can save a lot of money.

We had a great stay at Sheraton Lisboa! The location is super convenient—just a short drive from the airport and within easy reach of Lisbon’s main attractions. The rooms are spacious, clean, and well-appointed, with large windows offering beautiful city views. The bed? Super comfy after a long day of exploring! Staff were friendly and helpful throughout our stay, and check-in/check-out was smooth and efficient. We also appreciated the variety at the breakfast buffet—fresh, delicious, and something for everyone. Special mention to the spa and gym facilities—they were top-notch. After a full day of sightseeing, it was a treat to unwind there. Only minor downside was that the decor is slightly dated in some areas, but overall, it’s well-maintained and has that classic Sheraton charm. Would definitely recommend it for a comfortable and relaxing stay in Lisbon

The location is fantastic, just a five-minute walk from the Sagrada Familia and a 20-minute walk to the city center. There are supermarkets nearby where you can buy fresh fruit. The airport bus drops you off just a few minutes' walk from the hotel, and there's a metro station right outside, making it incredibly convenient to get anywhere.

I have been visited Lisbon for three times, stayed in three different hotels each trips. Neya hotel is the best one in terms of best services/cost. The room is super clean and quiet, the breakfast provides multiple choices of food. The hotel reception with 24 hours service with multiple languages, English, French, and all etc., Everything is excellent !

The common rooms of decoration is elegant and beautiful. Very suitable to take photos and I love the huge Christmas tree in the hall as I took many beautiful photos there. Breakfast has a lot of choices and you can order cappuccino and latte, they brought them effectively. Overall, it is very good. But I don’t know why they gave me the room at the very end of the building.

We were originally scheduled to fly home on the same morning as our son, but on different flights. Around 5 AM that day, we found out our son's flight was canceled, while ours was still on schedule, leaving us with very little time. Our son wanted to stay an extra day at this hotel to use their gym (we had stayed there for a night two days prior). In my haste to book, I accidentally put my husband's name instead of my son's as the guest. We quickly checked on it after our flight landed, and thankfully, our son successfully checked in. So grateful! 😊 The Uber ride from the hotel to the airport was only CAD$6.

Nice room decor but wonder no tea bags provided in room. No bottle water provided and required guest to take water in the water dispenser at each floor. Mean to early check-in. Swimming pool is actually smaller than the photo displayed.

The two male staff members at the reception and front desk were incredibly polite and friendly upon check-in, which made a great first impression. However, over the next two days, the restaurant staff for breakfast were mostly unsmiling and very cold. The hotel only has two floors. I stayed in a first-floor room, and there was a strange smell upon entering, though it improved slightly after turning on the air conditioning. The soundproofing was poor, and water from the bathroom would seep into the room from the corner of the wall. Overall, it wasn't a good experience. There's a self-service laundry shop near the hotel.