Explore 5-Star Hotels in Lisbon

After Sintra was ”abused” and went to Lisbon to rest, this hotel proved to be a good choice. The location is excellent, there are many shops and restaurants around, and it is very convenient to walk to the river and arco Augusta. The room is spacious, the various additional services provided by the hotel are superb, and I feel like I am back to the domestic hotel, such as drinking water and snacks in the lobby. The hotel also provides free breakfast to the room! The gym on the first floor is also a feature, and the surrounding environment is a Roman ruin! Special thanks to Mr. Nuno from the concierge for quickly arranging a comfortable car for me and a professional driver to safely deliver me to the concierge when I left the hotel to go to the concierge for the day I was forced to give up the pre-booked uber (the driver asked to cancel the order to pay in cash), Also very warmly recommended to me the restaurant he took his family to. In short, the four-night stay was very good and the hotel service was in place.

Amazing hotel in the very center of Lisbon. Location is right in the middle of the Bairro Alto. Hotel is walking distance to vista points on the old town, trams and many restaurants nearby. Rooftop restaurant and bar is highly recommended for breakfast or to have a glass at sunset watching colors changing on the roofs of the old town. Unforgettable.

The location is excellent, the reception, hygiene and services are all very good, except that the room is slightly small. It's very convenient to go out and walk around. There is French Veal downstairs, so it's best to make a reservation in advance. The dessert shop in the hotel is also delicious, not too sweet, and is worth a try. Breakfast is a la carte and very rich. Staying for two days can save a lot of money.

We had very pleasant experience with helpful staff, clean and modern facility, and delicious breakfast. The facility is very well equipped and had everything we needed. Really loved having an option of online portal for requesting stuff/making reservation - staff was very helpful and prompt in response as well! Very good access to various tourist attractions and a shopping mall. We would definitely stay again. Thank you very much.

This is the second time I have stayed in this hotel. The time difference between the first time and the first time is quite long, because the time difference is only eight days. When I came back, the room was smaller and I had to stay on the 1st floor. The attitude was average and the sanitary products in the room were often forgotten to be updated. I stayed there for five days and had to ask every day if I had forgotten to change the sanitary equipment. Because I often forget to ask for a taxi before I leave, there is no helper to take my luggage to the taxi. I will not stay in this hotel again next time!

This hotel is a real gem! The public areas are absolutely stunning, like stepping into a beautifully restored palace—grand, elegant, and full of character. It's the kind of space that makes you want to linger and take photos. While the guest rooms are more modest, with a simple, 90s-style decor, they are clean, comfortable, and surprisingly spacious, making them perfect for family stays. The breakfast area is equally lovely, providing a bright and pleasant start to the day. Overall, it's a great choice if you're looking for a hotel with incredible public spaces and practical, family-friendly rooms.

We had a great stay at Sheraton Lisboa! The location is super convenient—just a short drive from the airport and within easy reach of Lisbon’s main attractions. The rooms are spacious, clean, and well-appointed, with large windows offering beautiful city views. The bed? Super comfy after a long day of exploring! Staff were friendly and helpful throughout our stay, and check-in/check-out was smooth and efficient. We also appreciated the variety at the breakfast buffet—fresh, delicious, and something for everyone. Special mention to the spa and gym facilities—they were top-notch. After a full day of sightseeing, it was a treat to unwind there. Only minor downside was that the decor is slightly dated in some areas, but overall, it’s well-maintained and has that classic Sheraton charm. Would definitely recommend it for a comfortable and relaxing stay in Lisbon

The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance. Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock. Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant. Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared. Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened. Restaurant service was terrible given the above. No apologies made for the situations mentioned.

It was very nice. I stayed for two days to visit Cabo da Roca and stroll along the beach. Although it's a bit far from the city center, it's only a ten-minute taxi ride, so it's quite convenient. The hotel is small but beautiful, exquisite and compact, and even has electrically controlled curtains, which is quite rare.

The hotel is a convenient 10-minute walk from Avenida da Liberdade, but it's a bit far from the old town, so you'll need to take a bus or a taxi to get there. The room came with standard disposable slippers and even a capsule coffee machine. Overall, the facilities are quite good.