David
November 22, 2023
Prepaid pet friendly as i have several times before. Check in was fine, asked for card incase theres any incidentals as usual (which there were not). The next morning noticed I had a $75 change to my credit card. Mentioned it at check out, thinking i would be told it was just a hold and would be credited back, but the guy said it was the 1 night pet fee....which would have brought my total to $175 for one night which is ridiculous, especially since they dont even have a breakfast included. He asked " didn't they tell you about the pet fee and charging your card when you checked in" I said no, I would have never paid that much to stay at this very average location. He just said oh, ill have to talk to them about that. Illegally charging my credit card without permission, and that's all i got. Will not be staying at an IHG property again