4-Star Hotels in Grindelwald

"Our room on the fifth floor faced Jungfrau, offering a beautiful view. The outdoor scenery from the ground floor lobby was also breathtaking. The breakfast buffet had a wide variety of options. We had a small hiccup during our stay: on the first night, the hot water in our room stopped working, so we couldn't shower. We contacted the front desk, and they said there were no maintenance workers available at night. There was no follow-up after that. We contacted them again, and the front desk staff, speaking in broken English, gave us two options: switch rooms or wait until the next morning for repairs. We chose to switch rooms, and the front desk gave us two 'sorry' cards for free drinks at the bar. The new room was on the second floor, facing Mönch. This hotel seems to have a lot of Asian tour groups."

"A magnificent hotel at the foot of the Swiss Alps in Grindelwald. A magnificent stay, located 100m from the train stop, the bus station and with bus stops nearby. Pleasant hotel, with magnificent views of the Eiger, spa with warm water pool, jacuzzi and a magnificent small outdoor pool. The staff was very attentive and professional, even speaking Spanish, so you feel at home. The rooms were spacious, clean, comfortable, with a terrace with wonderful views, and a large, warm bathroom. The breakfast was fair but good. We would definitely stay at the Belvedere again."

"Rating: ⭐⭐⭐⭐⭐ (5/5) Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it. The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests. One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day. The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable. breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be."

"Jingmei, the service is very good, but the bed is too soft, and it is a big bed made of two single beds. It would be perfect if these two problems can be solved."

"I had a wonderful experience at Hotel Kreuz & Post! The service was excellent — the staff were incredibly helpful, friendly, and always ready to assist with a smile. From check-in to check-out, everything ran smoothly, making my stay very comfortable and enjoyable. Highly recommend this hotel to anyone visiting the area!"

"This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all. The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of ​​walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.) The reasons I cried were: 1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered. 2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me. 3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room. (I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...) 4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it. To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian. [I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.] Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room. Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note."

"這家酒店很不錯，在半山上，比路邊的酒店更安靜舒服。房間直面山峯。有自己停車場，早餐可以吃到11點，品種算多，有熱吃。退房後繼續停到下午遊玩完畢才開走也沒問題。服務人員都很熱情。房間有拖鞋，質量還很好，minibar全免費，有健身房和spa."

"The hotel was far beyond our expectations. The hotel pictures on Ctrip really lowered the grade of this hotel. The hotel is invincible. Our room has a 180-degree balcony with an invincible view, the side of the balcony (Figure 1), the front of the balcony and the view from the restaurant (Figures 2-4). After all, it is such a noble place, and psychologically I am afraid that the waiters will be arrogant. As a result, the hotel staff provided invincible service. The child wanted to add a sofa bed, which was immediately made. The dinner added cheese for 15 Swiss francs, and the waiter introduced various cheeses to the child in detail (eat as you like). I rarely ate vegetables along the way, but I ordered a large plate of vegetables here, and they customized a grilled vegetable for us the next day. Various dishes are also delicious. Although the price of 4,500 per night is expensive, it is a bit more expensive for a family of three with a 12-year-old child, but this view and service are absolutely worth it."

"The most beautiful place I’ve ever ever been too. So so blessed with clear skies almost everyday during our stay. It’s so worth every dollar spent. I would love to be back again for this magnificent view. You’ll not regret your stay here. Breakfast has a breathtaking view as well! I miss every part of grindelwald."