Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 3, 2026
Guest User
The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!
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Price per night from:NZD 799
Posted on Jul 10, 2026
Guest UserI recently stayed at the Derby Swiss Quality Hotel in Grindelwald and had a fantastic experience. Here’s a breakdown of what made the stay so enjoyable. The hotel's location is its biggest strength. It is situated directly opposite the Grindelwald train station, making arrivals and departures incredibly easy, especially with luggage.
The rooms were clean, comfortable, and had that classic, cozy Swiss charm.
The hotel's restaurant serves delicious Swiss cuisine. Many guests highly recommend the fondue and raclette available in their rustic ”Cava” cellar restaurant . The breakfast buffet is also consistently praised for its variety and quality, offering a great start to a day of exploring!
Overall, the Derby Swiss Quality Hotel is a superb choice for anyone visiting Grindelwald.
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Price per night from:NZD 344
Posted on Feb 6, 2025|Cosy Room with Eiger View
cracyfan8023This hotel is very nice, located halfway up the mountain, quieter and more comfortable than the hotels on the roadside. The room faces the mountain. It has its own parking lot. Breakfast is available until 11 o'clock. There are many varieties and hot food. It is also okay to continue parking after checking out until you finish your afternoon tour. The service staff are very enthusiastic. The room has slippers of good quality, the minibar is free, and there is a gym and spa.
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Price per night from:NZD 1,013
Posted on Sep 10, 2025|Junior Suite with Eiger View
Xushushu## Environment
The location is absolutely stunning, directly facing snow-capped mountains and a picturesque hillside. The view from our room window was simply gorgeous. It's also conveniently located right next to the train station, and you can even watch trains pass through the beautiful scenery.
## Facilities
Although the hotel is historic, it's impeccably clean and well-maintained. It beautifully combines classic charm with modern conveniences. Parking is available but costs 25 CHF per day.
## Service
Overall, the service was quite good. However, on our second day, housekeeping didn't replenish our complimentary water bottles, seemingly because we hadn't finished the ones from the previous day. When we finished them and called reception for more, we were initially told there would be a charge. After we explained that the water hadn't been refilled during cleaning, they promptly sent some up free of charge. Interestingly, the mini-bar drinks are complimentary. On a lighter note, the cleaning staff accidentally left a cleaning cloth behind, haha! Each of us also received a complimentary voucher for the evening lounge, redeemable for a drink while enjoying live piano music – a really nice touch. The pool was wonderfully empty, but unfortunately, the sauna was out of order that day.
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Price per night from:NZD 904
Posted on Aug 2, 2025
Xiaoyangmei
位置在半山腰上,可以俯瞰格林德瓦小鎮,門口有123路bus,每小時一班,晚上7點最後一班趕不上的話衹能打車或步行40分鐘回酒店。前台服務態度特別好,提前派車去火車站接,臨走下雨主動送了兩把傘給我們。酒店餐廳的菜很精緻好吃,價格和外面差不多,與其在外面跟着小紅薯覓食,不如酒店看着雪山用餐。房間裏送了四瓶水,這是第一次碰到送水的瑞士酒店,還有一次性拖鞋
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Price per night from:NZD 799
Posted on Jul 23, 2018
QIANThe hotel is halfway up the hill, some distance from the Grindelwald center and the train station. The hotel also has a shuttle bus that can be transported. We are self-driving. There is free parking in the hotel. It is relatively close to the cable car station of the first mountain. There are not many types of breakfast at the hotel. But it is enough, the biggest feature is the scenery, so beautiful! Whether it is a room or a place to have breakfast, look out for the snowy mountain, if you come to grindelwald next time, you will stay here!
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Price per night from:NZD 434
Posted on Jul 15, 2025
JEJUtraveller
I went on a trip and the memories I stayed here were so good. It's fun to do nothing here. I watched the wonderful view in the morning and evening, and I made coffee, tea and food myself. I had a good time :-)
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Price per night from:NZD 602
Posted on Jul 20, 2024
dcobra1981
The hotel was far beyond our expectations. The hotel pictures on Ctrip really lowered the grade of this hotel. The hotel is invincible. Our room has a 180-degree balcony with an invincible view, the side of the balcony (Figure 1), the front of the balcony and the view from the restaurant (Figures 2-4). After all, it is such a noble place, and psychologically I am afraid that the waiters will be arrogant. As a result, the hotel staff provided invincible service. The child wanted to add a sofa bed, which was immediately made. The dinner added cheese for 15 Swiss francs, and the waiter introduced various cheeses to the child in detail (eat as you like). I rarely ate vegetables along the way, but I ordered a large plate of vegetables here, and they customized a grilled vegetable for us the next day. Various dishes are also delicious. Although the price of 4,500 per night is expensive, it is a bit more expensive for a family of three with a 12-year-old child, but this view and service are absolutely worth it.
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Price per night from:NZD 626
Posted on Jul 4, 2025
Guest User
The room was new and cozy. It was quite spacious and had a balcony with a view of the snow-capped mountains. The breakfast was simple but delicious, especially the croissants. The location is on a hill, about 950 meters from the train station, which was a bit tiring to walk up with luggage.
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Price per night from:NZD 285