Explore 5-Star Hotels in Vienna

A very historical hotel ! This is the one I was so looking into! However, we stayed in Room 320 and had a noice all night (every couple minutes). At 4am, the noice continued .. We could not sleep and ask the front desk for tea. I mentioned this issue and the feedback is “tea is on us”. They said they will check until we checked out the room ( however, we were on the way for breakfast so we would prefer at least for them to check, they refused). I managed to record the sound and showed the front desk. But no response! Paying so much money for this experience! Mindful, the room only offer coffee No Tea! We stayed in many well known hotels around the world, unfortunately this is not a worth of money for this experience!

The location of the hotel is also very good, the facilities are also very good, and the restaurant on the first floor is also very good, but I chose the opera scenery and paid for it, but I can only see the trees in front of the hotel. Although I made a complaint, the hotel also made an opera I said it was a view, and I didn't say I wanted a high floor, so I said it was assigned like this. The opera view is covered with trees, but how is the opera view! ? And even if it's not a high floor, I thought it was good to see, so if I knew it, I would ask you to arrange a high floor. It almost ruined the anniversary. Please refer to those who want to see the opera view. The picture was taken in the room I stayed in. And the shower room was clean, but the sewer smelled bad. Just closed the door, it didn't smell, so I went over, but please refer to those who use the shower room.

This hotel exceeded my expectations. First, let me talk about the service, which I would say is exceptional. Our room was cleaned meticulously every day, with two services, one in the morning and one in the evening. The room itself was also very spacious, which is a pleasant surprise as European hotel rooms tend to be smaller; the size of this room was just perfect for me. Secondly, the location is absolutely fantastic, right in the city center, making it incredibly convenient to get to any attraction. Just a short walk to the right from the hotel entrance is the Golden Hall. They even thoughtfully provide umbrellas on rainy days. Thirdly, the hotel perfectly blends modern and classic styles. You'll find a very classical elevator in the lobby, but if you have luggage, there's a separate modern elevator available. Fourthly, the price of this hotel is also quite reasonable. The surrounding area offers convenient transportation, dining, and drinking options. If I ever have the chance to visit Vienna again, I will definitely stay at this hotel.

I stayed for 3 days, and the service mostly met my expectations. They helped with luggage, and the turndown service and daily room cleaning were all provided as they should be. The rooftop bar also offers a nice view. There's a gym and a pool downstairs too. Breakfast really depends on the main course you order; after a few days, I found the English breakfast and Eggs Benedict to be quite good. The room had high ceilings, and the view outside the window was also pleasant. Since it's right next to the City Park, it's very close to the station for the Airport Express (CAT) and places like the Musikverein (Golden Hall). From the hotel, you can reach Schönbrunn Palace, Belvedere Palace, or Hofburg Palace within 20 minutes by metro or tram. By the way, buying a city card that includes the airport pass is quite worthwhile (the hop-on hop-off bus didn't seem to have much purpose). Public transport is excellent; the metro and trams are very well-developed, and they run late, pretty much covering everything you'd need. The CAT goes directly from the airport to City Park in one stop, taking only 16 minutes.

Hotel Ambassodor. Visited for a Christmas holidays. Excellent location, right in a center of pedestrian area in the center of old town. We had a suit on the sixth floor, under the roof with a view of St. Stefan. Two TVs, kitchen amenities, did not need to ask for a kettle. It was available along with coffee maker loaded with capsules. Excellent breakfast, Good service, clean suit. Quite satisfied.

The room was quite spacious and clean. The location is absolutely fantastic – it's not a super high-end five-star hotel, more like an entry-level five-star or a strong four-star feel. The hotel is close to all the attractions, and there are plenty of dining options nearby, plus a supermarket. Oh, and the hotel only provides one 750ml glass bottled water per day. Although I heard the tap water in Vienna is very clean and drinkable, I'd still recommend boiling it before consumption.

The hotel boasts an excellent location, with spacious and impeccably clean rooms. The staff provides exceptional service. There's a well-equipped gym, and the breakfast buffet offers a wide variety of delicious options. Its proximity to various attractions, all within walking distance, is a major plus.

The location is super convenient; you can walk to any scenic spot in about ten minutes, which made our trip much easier. Downstairs, there are many cafes, restaurants, and supermarkets, making it very easy to grab food or do some shopping! The room isn't huge, but the layout is very comfortable!

Personally, I found it rather average. From the window opposite my room, everyone could see everything clearly, and conversely, if I didn't draw my curtains during the day, others could see me too. Upon entering, there was a sticky mess on the bar that had stuck to my room key. I contacted Ctrip customer service, and they assisted in cleaning it again. Later that evening, the hotel, probably trying to make up for my bad impression, sent me two pillowcases embroidered with my initials and a bottle of Austrian sparkling wine. Unfortunately, I had a cold and didn't touch them. I could only take the pillowcase with me because of the name on it. Those things aside, what I found most unbearable was the dim lighting in the bathroom, which was very unfriendly to women. The rooftop restaurant, however, deserves five stars!

Address: Lichtensteg 2/3, 1010 Wien, Austria Stay: Late May 2025 (1 night) Just a few minutes' walk from St. Stephen's Cathedral. The location was very convenient for shopping, restaurants, and museums. Set back from the main street, the surroundings were quiet and peaceful. The front desk staff were polite and courteous. They provided the necessary assistance while maintaining a respectable distance, which I appreciated. The room was compact but functional, and the sofa space by the oval window was very comfortable. However, I found it a bit dusty, which was disappointing, as I found myself sneezing constantly during my stay.