Find the perfect stay with trusted ratings and reviews.
9.9/10
Outstanding
章章Great experience! From the receptionist in the parking lot to the front desk and lounge are first class
As soon as I entered the wooden house, I smelled a faint woody fragrance, and my whole person suddenly relaxed a lot.
You have to take off your shoes when you enter the hotel, and the front desk will take care of them, so you directly step on the tatami with your feet, soft and comfortable.
The room is very large, there are three doors from the main door of the room to the position of the bed, so the room is very quiet.
The bed is very large, moderately soft and hard.
There is free water, beer and juice in the small refrigerator.
The electric kettle has hot water that has already been heated, and there is also a pot of room temperature water to drink next to it
The room is heated and air-conditioned at the same time
In addition to shampoo and other products, there are also toners, makeup lotions, and lotions that can be used. There are also hair loops for long hair. The whole arrangement is very careful.
The view of the room is first-rate, and soaking in a daze in the open-air hot spring is a first-class enjoyment.
Dinner and breakfast are in the restaurant on the second floor. Arrange a time with the waiter to go to the first floor and they will show you where to eat. Dining is in a semi-private room with tatami mats, and no other guests will be seen. The waiter for both meals is the same person, needless to say, polite, with a bright smile, very hard to explain the dishes in simple English.
It is suitable for people who like to be quiet, slow, and [not to see people]!
Hotel near Gora/Sengokuhara, Hakone 9.1% of visitors choose this area
Price per night from:€ 452
9.6/10
Amazing
XXinaideCherryThe service is impeccable, everyone is very professional and welcoming. There is no public area in the hotel to go shopping, so you can only drive out to play and watch the scenery. I booked two rooms. This room is on a large flat floor and smoking is allowed. My husband is very satisfied. The breakfast and dinner are very rich and satisfying. When I left the store today, I found that even the shoes were wiped very clean, as if they were new
Hotel near Gora/Sengokuhara, Hakone 9.1% of visitors choose this area
Price per night from:€ 714
9.5/10
Amazing
CCerellaWhen checking in, the hotel will explain the tourist route of Hakone. It's a no-brainer to check in and just follow the map provided by the hotel.
The service exceeded my expectations. I felt like a princess returning home during my stay. I thought this was the standard Japanese service. But later I stayed in other hotels and found that the service of Gora Kadan is far better than other hotels of the same price.
The room is a bit old and the shower is also very old, but it is cleaned quite well.
Hotel near Kowakidani/Miyanoshita, Hakone 1.1% of visitors choose this area
Price per night from:€ 436
9.4/10
Amazing
MMarioaidahaiThis hotel is self-service, but it's absolutely fantastic. First off, the location and the view from the window are unbeatable. It features authentic Hakone hot spring water directly to your room, and you can definitely smell the sulfur. You can also BBQ on the terrace while enjoying a foot bath and a drink. It's perfect for a longer stay during your vacation.
Hotel near Lake Ashi, Hakone 23.9% of visitors choose this area
Price per night from:€ 302
9.4/10
Amazing
GGuest UserThe hotel's shuttle service made getting around incredibly easy. We pre-booked it on Ctrip, and the shuttle to/from Odawara was right on schedule. It also offered flexible pickups and drop-offs at several attractions. After returning to the hotel, a soak in the hot spring was the perfect way to unwind and wash away the day's fatigue.
Hotel near Gora/Sengokuhara, Hakone 9.1% of visitors choose this area
Price per night from:€ 216
9.2/10
Great
MMahdiMNPure perfection in the hills of Hakone
⭐⭐⭐⭐⭐
Indigo Hotel Hakone is simply a beautiful hotel. From the moment you arrive, the design, ambiance, and attention to detail impress; modern elegance that blends seamlessly with nature.
Everything is spotless. The cleanliness throughout the property is impeccable, but the real standout is the bed. I mean it is ultra comfortable. I slept better here than I have in months. The perfect firmness, quality linens, just heaven.
And the food? Uber delicious. Breakfast and dinner alike were stunning — beautifully presented, full of local flavor, and every bite memorable.
The staff are more than helpful! They were warm, attentive, and genuinely caring. They went out of their way to assist with everything from onsen etiquette to transport advice.
To top it off, the surrounding is peaceful and serene. Tucked away in the mountains with forest views and fresh air, the perfect escape from Tokyo or Kyoto.
Highly recommend. Worth every penny.
Hotel near Gora/Sengokuhara, Hakone 9.1% of visitors choose this area
Price per night from:€ 195
9.2/10
Great
GGuest UserThe hotel is located in a very secluded mountainous area. I stayed in an open-air hot spring villa with a large courtyard, and soaking in the hot spring was incredibly relaxing and wonderful, whether it was cloudy or sunny, day or night. The courtyard was beautiful on rainy days. The entire villa area was almost completely silent; aside from occasionally seeing people at mealtimes, I barely saw anyone else, which was very pleasant. The hot springs were also excellent, leaving my skin feeling smooth and moisturized. The room had a living room with a fireplace and a Bluetooth speaker, making it spacious and warm. This was the hotel's biggest draw.
However, some small details were lacking. Some villas don't have parking, like mine, and walking to the parking lot was quite a trek. The bathroom area wasn't well-heated; the shower and toilet rooms were very cold unless the door was left open. The hotel's toiletries need improvement; the cotton pads were unusable, of very poor quality, falling apart into shreds when I tried to wipe my face. The bedding was also quite mediocre, not comfortable at all, and the mattress felt saggy. However, the linens were very clean and fresh, which was good.
Cleanliness was so-so. Both the hot spring pool and the shower room, being made of wood, are prone to mold, and the hotel should clean them more thoroughly.
The Kaiseki dinner was very ordinary. The taste and ingredients were unremarkable, though the price was also reasonable. There's no need to eat the hotel's Kaiseki if you have other options.
The service was decent. They thoughtfully sent champagne for our anniversary, which was a nice touch. Check-in and check-out were handled in the room, and other services were quite proactive.
Hotel near Gora/Sengokuhara, Hakone 9.1% of visitors choose this area
Price per night from:€ 221
9.1/10
Great
小小陳爸It was my first time visiting this hotel and I was amazed by the excellent service, comfortable environment, and impeccable rooms. I felt very comfortable and relaxed!
Hotel near Gora/Sengokuhara, Hakone 9.1% of visitors choose this area
Price per night from:€ 286
9.1/10
Great
GGuest UserThe famous house is over 300 years old and well maintained. The decoration of the waiting area is more English style, with free drinks and a comfortable fireplace. The waiting area for each group of customers is relatively independent and undisturbed, which is good. On the way from the waiting area to the room, you will pass through several rest areas with different functions, with beautiful window views of different scenery. This time I stayed for only one night, and it was a pity that I couldn't feel the tranquility in front of the window.
The room I booked has an outdoor private bath, and it is quite comfortable to enjoy the courtyard view while soaking.
The Kaiseki cuisine is standard and there is no surprise.
The check-out time of Hakone Hotel seems to be 10 am, too hurried 😂
Hotel near Kowakidani/Miyanoshita, Hakone 1.1% of visitors choose this area
Price per night from:€ 460
8.5/10
Very Good
XXiaopangxiePros: The terrace is very photogenic! The hotel is bright and spacious. It was my first time in Hakone. I could see a beautiful sunrise in the morning. The room was beautiful when I took photos. The facilities and equipment were relatively new. The highlight was the cafe in the lobby. There were a lot of coffee, tea, drinks, and wine for free. The juice was very delicious. The oat milk was also organic. Unlike other hotels, the refrigerator only had a few bottles of drinks.
Disadvantages: 1. The hot spring pool was not clean enough. Many places were yellow or moldy and not cleaned. 2. The hot spring was not constant temperature. It was very troublesome to add water by yourself. 3. In addition, the room was actually quite cramped. It was not as big as it looked. The toilet was very small. 4. The bed and bedding were really uncomfortable. The pillow was very small and the quilt was a bit short... 5. The partitions of the hotel were all made of stone. They were very hard. In addition, the room was not big. My friend's hand was scratched. 5. The food was really not delicious... too Japanese. Many things were very rigid. You must eat breakfast at 8:30. The waiter would go into the room and turn on the lights regardless of whether you were sleeping or not. When you took a nap, he would knock on the door repeatedly to confirm all your itineraries for the day. Time: departure time, use shuttle time If you can't confirm, just keep asking...
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