Explore 4-Star Hotels in Hakone

Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!

I absolutely loved this chic and quiet Japanese onsen hotel. My stay was incredibly satisfying. The hotel service was warm and attentive. I really enjoyed the hotel's hot spring — it was clean and comfortable, especially the outdoor bath, which was so relaxing. The Japanese kaiseki dinner set was quite extensive. I hope to visit again!

We used this hotel for a birthday trip. We had requested a message plate when making the reservation, but it wasn't reflected in our request. However, when we inquired with the staff during dinner, they kindly accommodated our request, allowing us to create the surprise. I had always wanted to stay at Fufu, and this was my first time, and it was a wonderful experience. We've already talked about wanting to stay at other Fufu locations for each other's birthday trips in the future. Thank you for the wonderful hospitality.

Staying at this hotel again on a rainy day, and the surroundings are still beautiful. This time, I booked a room in the annex. The room was spacious, and I got a fantastic deal on Trip.com – excellent value for money! Most hotels here only allow check-in after 3 PM, so we decided to explore first and then took the Lake Ashi cruise to the hotel's shuttle bus stop to get to the hotel.

This was my second stay at Yumoto Fujiya Hotel, and it's always the hotel with the best environment and largest rooms during my two-week trips to Japan. The room has a tatami area, which is perfect for relaxing and chatting. Waking up in the morning and standing on the balcony, you're greeted by lush greenery and the sound of a gurgling stream – it's an absolute treat for both body and mind. The bathroom and vanity area in the room are well-arranged, highly functional, and very thoughtfully designed. Plus, the breakfast is delicious! 😋

Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good) The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned. The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed. Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage. Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.

It’s the first time for me to stay overnight in Hakone and I had a wonderful stay at the Hotel Aura Tachibana. Everything was perfect! The staff are very helpful and we would like to express our appreciation to them for the hospitality and made you feel like home. I had booked the double room with privae onsen which was very spacious and comfortable. It’s perfect for a long-awaited retreat. The highlight was the food was amazing. There are plenty variety of dishes and the hotel was attentive and the meal did not repeat. Overall, it’s very value for money .

Hi everyone, It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good. To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help. One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station. On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets. On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online. On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay. Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises. Big thank you for the trip.com to solve the problem.

A relatively old hot spring hotel, run by an elderly Japanese couple, and an auntie-like waiter. The overall experience is average, mainly because it is too old, the facilities are very old, and the hot spring is very small; it is far from Yumoto Station, the shuttle bus does not operate after 5 pm, the hotel does not have a pick-up service, the suitcase is large, and it is difficult to bring children Not recommended by tourists.

I booked a one-night, two-meal package at this hotel. The room was a Japanese-style tatami room. The hotel is a 12-minute walk from Hakone-Yumoto Station and has a very distinctive ambiance with its courtyard, waterfall, and koi fish. The staff were attentive and detail-oriented. The dinner offered a wide variety of dishes, including sashimi, sushi, and tempura. What left the deepest impression was the natural hot spring, which provided a truly delightful and relaxing experience for both body and mind!