Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
11360173****Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really smallâevery inch of space is precious!
Hotel near Kowakidani/Miyanoshita, Hakone 1.2% of visitors choose this area
Price per night from:TWD 10,146
9.4/10
Amazing
__WeChat37906****The hotel's location is super convenient, right near Gora Station, and parking was a breeze. The Kaiseki dinner really exceeded our expectations â it was delicious! The room and balcony were both quite spacious, making for a very comfortable stay.
Hotel near Gora/Sengokuhara, Hakone 9.4% of visitors choose this area
Price per night from:TWD 22,235
9.4/10
Amazing
MMarioaidahaiThis hotel is self-service, but it's absolutely fantastic. First off, the location and the view from the window are unbeatable. It features authentic Hakone hot spring water directly to your room, and you can definitely smell the sulfur. You can also BBQ on the terrace while enjoying a foot bath and a drink. It's perfect for a longer stay during your vacation.
Hotel near Lake Ashi, Hakone 27.1% of visitors choose this area
Price per night from:TWD 9,455
9.3/10
Great
DDevopriya TirthoMy wife and I traveled all the way from Canada to Japan to celebrate my recent graduation, and booking a night at Hakone Yumoto Aura Tachibana was the best decision we made for our entire trip. From the moment we arrived, the hospitality was nothing short of world-class. We arrived early around 1:30 PM to drop off our luggage before tackling the Hakone sightseeing loop, and the staff was incredibly accommodating, seamlessly taking our bags so we could explore unburdened. When we returned in the evening, check-in was smooth, and we were made to feel so welcome.
We stayed in the Deluxe Twin Room with an Open-air Bath, and it was a dream come true. The hotel kindly accommodated our request for a high-floor room with a beautiful, photogenic view of the surrounding Hakone mountains. Soaking in our private open-air bath after a long day of walking was the ultimate relaxation. The room itself was spacious, spotless, and beautifully designed, perfectly blending modern comfort with traditional Japanese aesthetics.
However, the absolute star of the show was the food. We had both dinner and breakfast included, and the Kaiseki (traditional multi-course) dining experience was phenomenal. Every single dish was a work of artâintricately prepared, beautifully presented, and bursting with seasonal flavors. The dining ambiance was serene and intimate, making our graduation celebration feel incredibly special. The staff even helped us select some wonderful Japanese drinks from their menu to toast to the occasion.
If you are looking for exceptional service, mouth-watering food, and a deeply relaxing atmosphere, look no further. We left feeling completely refreshed and cannot recommend Aura Tachibana highly enough!
- Devopriya & Debjani
Hotel near Hakone yumoto, Hakone 62.4% of visitors choose this area
Price per night from:TWD 6,775
9.3/10
Great
GGuest UserThis was my parents' first time experiencing a traditional Japanese inn with dinner and breakfast included, and they absolutely loved it. There aren't many rooms, so it's relatively quiet, and the public bath wasn't crowded. Both dinner and breakfast were excellent, and the unlimited drinks were a nice bonus. My whole family really enjoyed it. We'll definitely consider staying here again for our next trip.
Hotel near Gora/Sengokuhara, Hakone 9.4% of visitors choose this area
Price per night from:TWD 5,738
9.2/10
Great
AANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
Hotel near Kowakidani/Miyanoshita, Hakone 1.2% of visitors choose this area
Price per night from:TWD 7,629
9.1/10
Great
GGuest UserYama No Chaya has its own beauty and serenity. I personally donât find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good)
The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned.
The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed.
Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. Itâs not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I werenât used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage.
Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
Hotel near Hakone yumoto, Hakone 62.4% of visitors choose this area
Price per night from:TWD 8,624
9.0/10
Great
PPaul McLennanHi everyone,
It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good.
To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help.
One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station.
On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets.
On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online.
On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay.
Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises.
Big thank you for the trip.com to solve the problem.
Hotel near Gora/Sengokuhara, Hakone 9.4% of visitors choose this area
Price per night from:TWD 3,819
8.9/10
Very Good
EElleâs travelsOur experience staying in Hakone was perfect! We stayed at the Tensein in Hakone-Yumoto, an easy location to take the bus, car or train to some popular tourist attractions in the area.
The check in itself was rather slow but the staff do their best to speak good English and discuss every detail about your stay with you. The room had everything we needed, the shampoo and conditioners provided was wonderful and there was a variety of products to use.
On check in, the private onsen was given at 50% discount at 1,100 Japanese yen per use, we got 2 vouchers so used it 2 times (as we have tattoos we could not go into the public onsen). On check in you have to collect your towel and your choice of Yukata (traditional Japanese robe) which youâre welcomed and encouraged to wear around the hotel and gardens.
The hotel is strictly no shoes, so upon arrival you leave your shoes in a locked box and keep the key. If you wish to walk around the beautiful gardens, there are slider type shoes available to slip on, as well as umbrellas to use if itâs raining. Outside they have a onsen for your feet to enjoy with a drink.
All of the food and drink (apart from breakfast which was included) was put on our bill at the end. There was a wide selection of drinks, nibbles and food available for dinner and lunches at the dining room and there was a large buffet dining room for buffet breakfast and dinner (if you booked it).
The hotel is just a short 10 minute walk to the town and 15 minute walk to the Hakone-Yumoto station. Visiting Mt Fuji is easy, with a bus âHâ running from stand 2 opposite the Hakone -Yumoto station. Get off at âMotohakoneâ. From there, you can take another bus and a train to get you to another town âGoraâ and surrounding attractions to enjoy.
Hotel near Hakone yumoto, Hakone 62.4% of visitors choose this area
Price per night from:TWD 3,343
8.5/10
Very Good
GGuest UserTake the Shinkansen from Osaka to Odawara, then transfer to the tram to Hakone Yumoto, and then take a bus to Gora. Two people dragged their suitcases and walked uphill for 15 minutes. They were exhausted. When they arrived at the hotel, they found that they could wait for the train in Gora, and it only took 5 minutes to walk. The hotel facilities are not new, and there are not many guests, mostly Japanese tourists. The hot spring is relatively small, and the water temperature is very high. You have to come out to breathe after soaking for a while. I experienced the private bath and open-air hot spring, and there were a lot of mosquitoes. The food is OK, worthy of the price.