Explore 5-Star Hotels in Phuket

The views are absolutely stunning, with sea views visible from every corner of the hotel. The sea-view bar is also a great spot for photos, boasting a Santorini-esque vibe. Breakfast, however, seemed more geared towards Western palates and wasn't quite suited for Asian tastes. The only standout was the Eggs Benedict, which was delicious. Eating breakfast while overlooking the sea was truly perfect. Service, on the other hand, was pretty average; they weren't particularly warm towards Chinese guests, but I didn't feel any discrimination either. The hygiene was definitely subpar. The towels had black spots that hadn't been washed out. For a Michelin one-star hotel, the cleanliness really needs to improve. The hotel offers a free shuttle to Ano Island, but personally, I found the beach there to be just average. The beach right outside the hotel, however, is absolutely breathtaking – the sea is a beautiful turquoise, and the sand is incredibly fine and soft, making it very pleasant to walk on. There aren't many restaurants nearby, and the hotel's food is a bit pricey. Overall, it's a great place to just relax at the hotel. I stayed for three days, and my overall experience was still good, mainly because the scenery is just too beautiful.

The staff here are all very friendly and extremely enthusiastic. We especially appreciate Rach's proactive and friendly service. Although the lobby is a bit far from the rooms and we had to call the front desk every time we went out or came back, the shuttle service arrived very quickly and never delayed us. Even when we returned late, there were always staff members on standby to drive us back to our room immediately. The hotel provides shuttle services to and from the Old Town and Central Festival. It would be even better if we could take the shuttle to the Old Town and then be picked up from Central Festival on the return trip. The room was spacious, clean, and the air conditioning was excellent, though the water pressure was a bit weak. The hotel environment is quiet and peaceful, making it a perfect place to relax. I would definitely want to stay at this hotel again!

Location: The hotel isn't close to the airport; a taxi is your only option and it takes about 40-50 minutes to get there. It's located on an island, and you're picked up by speedboat to reach the hotel. Ambiance: The hotel itself isn't very big. The restaurant, cafe, beach, and pool are all in one area. Evenings can be a bit dull because, being on an island, you're limited to the hotel's restaurant. However, the restaurant's value for money is disappointing – it's expensive and the food is just average, which is a downside. Hygienics: The room's cleanliness is good, but there are quite a few mosquitoes and other small animals.

The service was exceptionally friendly and attentive to all our needs. At breakfast, they proactively offered coffee refills, and our room was tidied up meticulously and thoughtfully every day. A big thank you to Uma! The room decor was quite modern, and there were several spacious meeting rooms. Breakfast was decent, especially the eggs with crab meat – a fantastic touch. The gym equipment was comprehensive. As for the daily activities, if you wanted to participate, they were very enthusiastic and helpful. They also offered Punchbowl at a set time every day, which was delicious; I highly recommend checking it out, as it wasn't crowded when we were there. There are two restaurants inside: a Thai restaurant and a Western one. The Western restaurant was quite good, but the Thai one was just okay. I had read reviews on other platforms saying it was exceptionally tasty, but I found the flavors weren't as rich as I expected.

I had a wonderful stay at Graceland Resort—I can’t be any happier. I arrived pretty late at night, and all I asked for was a nice, quiet room. The front desk lady Jenny at that time of night was incredibly considerate and sweet .She upgraded me to a pool room, and I truly appreciate that. Also, there was a lovely cleaning lady Kanyakorn who cleaned me room every day and was very attentive and pleasant , she let me borrowed the iron exceptionally longer period of time😅Overall, I felt taken care of and very welcomed. The service and hospitality were excellent. The breakfast was okay—I’d rate it about 6.7 out of 10—but the hotel itself is beautiful. It has a couple of pools and it’s right on the beach, with many restaurants around. Hotel got a small gym as well which is good enough for few days workout and oh yes they offer complimentary half an hour morning trainings as well which was nice . I also remember a v kind gesture from them i ordered late night food and they forgot to deliver to bring and on being reminded the food and beverage manager felt terribly sorry and wanted to send free meal next day which wasn’t needed for me so I declined politely but they were so sweet they still ended up sending a fruit platter to room.In all , with such great hospitality, I would definitely come back to the hotel. Customer service was awfully wonderful.

I've been coming back for three years in a row, and it feels just as warm and welcoming as coming home. It's just that during the rainy season, there are very few people. They call it the rainy season, but it really just means it rains frequently for about ten to fifteen minutes, then clears right up to a sunny sky. It's a different kind of experience, and still offers great value for money.

Has it been too long since I last visited Thailand? This hotel's service is absolutely amazing! We booked two pool-view rooms for 4 adults and 2 children. The rooms were very quiet and always cleaned promptly. No issues with humidity at all, and the air conditioning was excellent. Most importantly, the front desk staff were incredibly friendly and helpful, and they didn't charge for our kids' stay. The breakfast was also quite good with a decent variety, and there are several swimming pools. The hotel's location is perfect too – massage parlors and a 7-Eleven right out front, and the beach out back! A definite must-book for families with kids!

The rooms and garden views are uniquely designed, simple yet elegant. On the first night, there was some noise, possibly from children upstairs, but after I reported it to the hotel, it was resolved within fifteen minutes, and they upgraded me to a better-located room. The luggage service, cleaning service, and front desk service were all quite good.

I booked a sea-view room, which was quite good. I chose this hotel after comparing several others because of the spacious rooms. The overall environment of the hotel is excellent, with lush greenery and even several peacocks roaming around. The staff were very nice and helpful, the breakfast was abundant, and the coffee was delicious. Karon Beach is also quite close, just a 5-minute walk away. A special heads-up: when booking hotels overseas, always make sure to select the correct number of guests. I didn't, and since the order couldn't be modified, I ended up paying extra for breakfast for one adult and one child at the front desk.

My stay at Patong Bay Hill Resort from 29 June to 2 July was truly a memorable experience. I booked the One Bedroom Suite Pool Access Seaview, and it exceeded my expectations. The room was spacious, clean, and very comfortable. The direct pool access was amazing, and waking up to the beautiful sea view every morning made the stay even more special. The room was well maintained and had everything I needed for a relaxing holiday. The staff were friendly, welcoming, and always ready to help with a smile. Their hospitality made me feel comfortable throughout my stay. Although the resort is located on a hill, the complimentary shuttle service to and from Patong Beach was convenient and made getting around easy. The resort itself was peaceful and quiet, perfect for relaxing after spending time in the busy streets of Patong. Overall, I had a fantastic stay and would definitely recommend Patong Bay Hill Resort to anyone looking for a spacious room, stunning views, and a peaceful atmosphere while still being close to Patong’s attractions. I would happily stay here again on my next trip to Phuket. Thank you for making my holiday such an enjoyable one!