To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.6
Service3.7
Cleanliness3.7
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All Reviews(24)
Positive reviews(17)
Reviews with photos/video(2)
Negative reviews(7)
Ruth Loyosen
Double Or Twin Room
Stayed in 2024年3月
Couples
1 review
3.7/5
Posted on 2024年4月3日
The hotel has a good breakfast. There's a parking space infront of the hotel but you have to ask at the reception. It's close to tourist spot area. It's walkable.
Guest User
Double Or Twin Room
Stayed in 2024年3月
Friends
1 review
5.0/5
Outstanding
Posted on 2024年3月30日
The hotel is very well located and clean. I had a problem and I had to go to the hospital and they helped me a lot. I really like the hotel employees and my stay in general.
잇연
Double Or Twin Room
Stayed in 2023年6月
Couples
29 review
4.2/5
Very Good
Posted on 2023年6月19日
Tram and bus stops are close by, so accessibility was good.
I didn't eat breakfast, but there was a bakery nearby, so it was good to buy it easily.
There is an elevator in the hotel, but when you enter the hotel from outside the hotel, there are about 10 steps, so you had to carry your luggage upstairs.
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Guest User
Double Or Twin Room
Stayed in 2023年5月
Couples
1 review
4.7/5
Amazing
Posted on 2023年5月27日
Very well located hotel. A small downside for the car park, it is very difficult, if not impossible, to find free places nearby. The value for money is good and the staff very welcoming. We were not on the street side, so no noise at night, which is nice.
All you could want from a hotel, BUT it's situated on a very busy and noisy crossroads. Ear plugs definitely needed as there's no soundproofing.
Guest User
Stayed in 2023年2月
Other
0 review
1.0/5
Posted on 2023年2月6日
- lack of security, weird hallways and doors that are not closing properly - the room had a very heavy smell of cigars (the receptionist offered me an old spray to use it. she did not bothered to check the room or something) - there was hair in the bed sheets - no door to the bathroom (the receptionist told me that I don't need one because it is a single room) -scratched entry room door -the window was facing a common balcony of the hotel I refused to stay and the receptionist told me that there are homeless people sleeping on the streets and that I am refusing to stay in that room. She also charged me for the first night that I did not even spent there.
Guest User
Stayed in 2022年12月
Family
0 review
4.0/5
Very Good
Posted on 2022年12月9日
Cheap room price compared to other hotels. Room is small but clean. It serves all its purposes. Others mentioned about the tram noise but i dont find it a issue. In fact it is so convenient to me close to the tram station. Friendly staff. I recommend this hotel if you do not want to more just from a place to sleep.
Guest User
Stayed in 2023年2月
Other
0 review
4.0/5
Very Good
Posted on 2023年2月12日
The Hotel is in the centre of the town, very close to tram stop OBSEVATOIRE ( tram C from central station) Rooms are big and confortable. Very good continental breakfast. People at reception are very kind.
SOONYOUNG
Stayed in 2023年6月
Other
5.0/5
Outstanding
Posted on 2023年6月13日
Reception Service 24H & 1min. from tram station Observatoire.
Guest User
Stayed in 2022年12月
Business travellers
0 review
1.0/5
Posted on 2022年12月25日
If you want to get scammed, go to Esplanade hotel. They will give you a room with no conditions and they will make you pay for it even if you refuse to stay there. It is the dirtiest hotel I have ever seen and they have the meaniest staff I have ever meet. And the worst thing is that they know it and they do not even care.
Guest User
Stayed in 2022年5月
Other
0 review
4.0/5
Very Good
Posted on 2022年5月12日
The room was a normal size and the bed was comfortable. Some of the furnishing seemed a bit worn but nothing serious just cosmetic. The shower was lovely. Location is good, only 10mins walk from the main part of Strasbourg there is also a tram stop right outside the hotel which is very convienient. The staff were friendly and helpful. The room got cleaned every morning.