Park Hyatt Suzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou
Park Hyatt Suzhou
2025 Global 100 – Instagrammable Hotels
No. 69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, China
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Last booked 4 hrs ago
Highlights
Free parking
Ideal location
Varied breakfast
Sparkling clean
Airport drop-off availableShow More
Amenities
Indoor swimming poolFree
Sauna
Spa
Massage Room
Fitness Room
Public parkingFree
Priority airport pick-up
Car Rental
All Amenities
Property Description
The Park Hyatt Suzhou is an ideal spot for travelers wanting to discover the city. Visitors to Suzhou will find that the Park Hyatt Suzhou is a fantastic accommodation choice.
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9.6/10
ExcellentIt was really nice, great service, awesome food and quality of facilities.
All 3,623 Reviews
Surroundings
Metro: Qiongjidun
(1.0km)
Metro: Xinghu Jie
(1.2km)
Airport: Sunan Shuofang International Airport
(46.5km)
Train: Suzhou Industrial Park Railway Station
(5.0km)
Train: Suzhou Railway Station
(15.8km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Park Executive Lakeview Terrace Suite
1 King bed
126-137m² | Floor: 8-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
6
Park Lake View Suite With Terrace
1 King bed
93-113m² | Floor: 7-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
4
Presidential Suite (Lakeside Scenery, Spacious Terrace, Customizable Space, 2 Connecting Rooms)
1 Queen bed and 2 Single bed and 1 King bed
407m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
5
2 Twin Beds
2 Single bed
58-65m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
4
Presidential Suite
1 King bed
173m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
5
Queen Room With Lake View
1 Queen bed
50-78m² | Floor: 7-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
4
Queen Room With Garden View
1 Queen bed
50-60m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
7
Suite With Terrace
1 King bed
93-113m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
7
Deluxe 2-bed Room
2 Single bed
67-73m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
5
2-bed Room With Garden View
2 Single bed or 2 Double bed
50-60m² | Floor: 3-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
7
1 King Bed
1 Queen bed
50-60m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
5
Themed Children's King Room
1 Queen bed
50-60m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
7
1 King Skywheel View
1 Queen bed
50-60m² | Floor: 3-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
7
Themed Children's Deluxe Room (Double Bed)
1 King bed
70-78m² | Floor: 2-10
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
4
Themed Children's Deluxe Room
1 King bed
70-78m² | Floor: 2-10
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
8
2 Twin Skywheel View
2 Single bed or 2 Double bed
58-65m² | Floor: 3-8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
6
Panku Children's Theme Baiyue Double Bed Room
1 Queen bed
50-60m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
4
Suite - Lake-View
1 King bed
93-113m² | Floor: 6-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
6
Deluxe Queen Room
1 King bed
70-78m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Butler Service
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Excellent
3623 reviews
Verified Reviews- Cleanliness9.7
- Amenities9.5
- Location9.7
- Service9.4
Average for similar properties in Suzhou
Gina(金娜)
April 8, 2025
It was really nice, great service, awesome food and quality of facilities.
Stanley
June 14, 2024
Hotel is truly a 5 star experience. The room was more than I expected. Clean and spacious. The staff is courteous and friendly. Will definitely return.
Cheng
December 21, 2024
Very lovely luxurious hotel
Sarah Louise
May 3, 2023
Fantastic stay at the Suzhou Park Hyatt Hotel. The hotel is situated in a quiet area on Jinji Lake. We stayed in a Lake View Terrace Suite for 3 nights. Amazing room with a fabulous terrace. Hotel amenities are good. We used the pool and the gym. We dined in the main restaurant Xizhou Hall for breakfast each day and also ate dinner in the bar, Apartment 208. The food selection and service were both excellent. A special thanks to Tina and all the F&B staff for looking after us so well. Look forward to returning some time to sample the Afternoon Tea!
Guest User
December 23, 2024
Good condition and service
Anonymous User
July 10, 2023
Highly recommended, good service, gd food
Tony6677
April 23, 2023
The hotel is located on jinji river,the hotel’s service is so good!
Guest User
June 20, 2023
One of the best hotels I stayed in China. Great room, great stuff, delicious restaurants.
Not a single fault I can think off
Seventoti
July 24, 2022
Our overall stay at Park Hyatt was definitely memorable. The service was wonderful, the staff were helpful and kind, the facilities were exceptional.
I would like to mention Betty, Shaw, Adolph, Vivian and Nick for being such amazing staff! Betty and Shaw made sure we received complimentary cake and wine in celebration of our anniversary. They were so responsive with our questions and are always ready to help. Adolph and Vivian assisted us with checking in and reception. We can’t speak Chinese well but they communicated with us in English which made our stay even better. They also helped us book our dinner reservation. Nick was the manager at apartment 208 where we had dinner. There were complications at first but Nick was able to handle everything well. He was also super kind and respectful.
Our stay was almost perfect except for the fact that there was another guest who was blowing his nose, coughing and spitting in the pool which was a turn off for us. We decided not to use the pool anymore.
Overall, I highly recommend this hotel for couples, friends and family who need a wonderful staycation.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Sauna
Spa
Massage Room
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Tea Room
3 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Guest Laundry
Indoor swimming pool
Spa
Fitness Room
Bar
3 Restaurants
Meeting Room
3 Restaurants
悦厅
Style: A la carte
Cuisine: British, European
Open for: Afternoon tea
Ambience: Modern, Traditional
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Sun] 10:00-23:00
悦阁
Style: A la carte
Cuisine: European
Open for: Brunch, Dinner
Ambience: Modern, Romantic
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Fri] 17:00-23:59,[Sat - Sun] 12:00-15:00, 17:00-23:59
西洲轩
Style: A la carte, Buffet
Cuisine: Chinese
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Modern, Traditional
Dining options: Reservations available
Business hours: [Mon - Fri] 06:30-10:00, 11:30-14:00, 17:00-21:30,[Sat - Sun] 06:30-10:30, 12:00-14:00, 17:00-21:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Car Rental
Station Pick-Up Service
Additional charge
Priority airport drop-off
Additional charge
Station Drop-Off Service
Additional charge
Business Services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Free
Wedding Service
Multi-Function Room
Audio Visual Equipment
Coworking Spaces
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Electronic Identification Registration
Translation tools available
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Café
Bar
Room Service
Lobby Bar
Public Areas
ATM
Elevator
No Smoking in Public Areas
Smoking Area
Public Audio System
Non-Smoking Floor
Chinese Instructions
Water Purifier
Central Ventilation System
Humidifier
Garden
Health & Wellness
Fitness Room
Massage Room
Sauna
Spa
Body Care
Fitness Session
Personal Trainer
Public Bath
Activities
Tea Room
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Ironing Service
Clothes Dryer
Laundry Detergent
Clothes Steamer
Guest Laundry
Facilities for Children
Children's Slippers
Children's Bathrobe
Kids' Toothbrush
Children's Toys
Accessibility
Accessible Rooms Available
Braille Signage
Handrails in Stairways
Pool Ramp Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free |
Children 3 years old and over | CNY 350.00 (approx. AU$ 75.38) per person per night |
Breakfast
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | CNY 94.00 (approx. AU$ 20.25) per person |
Children 13–17 years old | CNY 188.00 (approx. AU$ 40.49) per person |
Adult | Buffet:CNY 188.00 (approx. AU$ 40.49) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 178
The Park Hyatt Suzhou is an ideal spot for travelers wanting to discover the city. Visitors to Suzhou will find that the Park Hyatt Suzhou is a fantastic accommodation choice.
Traveling to the hotel is easy with Suzhou Industrial Park Railway Station located approximately 5km away and Sunan Shuofang International Airport roughly 46km away. The closest major public transportation, Qiongjidun Metro Station, is only 1km away. There is no shortage of things to see in the area, with the The Eslite Bookstore, Suzhou Culture and Arts Center Grand Theater and Suzhou Museum of Contemporary Art all nearby.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Suzhou hotel provides parking on site.
Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling with families.
Traveling to the hotel is easy with Suzhou Industrial Park Railway Station located approximately 5km away and Sunan Shuofang International Airport roughly 46km away. The closest major public transportation, Qiongjidun Metro Station, is only 1km away. There is no shortage of things to see in the area, with the The Eslite Bookstore, Suzhou Culture and Arts Center Grand Theater and Suzhou Museum of Contemporary Art all nearby.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Suzhou hotel provides parking on site.
Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling with families.