Hotels in Khao Lak, Takua Pa

Review of the JW Marriott Khao Lak Resort & Spa This resort is a beautiful 5-star destination that offers a truly relaxing experience, especially when it's not hosting large events. The rooms are fantastic, providing a comfortable and luxurious base for your stay. The restaurants offer great value, with a wide variety of delicious options to choose from. A slight exception is the steakhouse, which, while good, feels a little overpriced for what it offers. The resort's swimming pools are a highlight, particularly the stunning adult-only pool, which is perfect for unwinding. The resort's location is a bit isolated, so be prepared for that, but it contributes to the peaceful atmosphere. The staff is generally excellent, and special mention goes to Khun Bee, who manages the steakhouse. She is incredibly knowledgeable about all the food and beverage options and is a shining star at the resort. In summary, this is a beautiful and well-appointed resort with top-notch rooms and pools. While the steakhouse could be better value, and the location is a bit secluded, it's a wonderful place to relax—just be aware that large wedding groups can significantly change the atmosphere. As per usual all top management seem to be hiding from the guests

During our stay, we noticed a few service issues that we’d like to share for your improvement. For example, the receptionist is usually the first impression of any hotel. As Thai guests, we naturally expect polite and respectful communication, especially the consistent use of “krab” when speaking. However, the receptionist only said “krab” once, at the very end of the conversation. It felt unusual, and we weren’t even sure if he was Thai. This small detail made the interaction feel less warm and professional than expected. Another issue we experienced was with the à la carte dining. We placed our order and waited for 40 minutes without any update or communication from the staff. When we finally asked about the delay, we were told we’d have to wait another 30 minutes. Only after that did the staff consult with the manager and offer us some food from the buffet, but at that point, it was already quite late and there weren’t many other dining options nearby. Ms. Bowy, the Restaurant Manager, kindly offered us a cocktail or some drinks, but what we really needed was food. She later offered a 20% discount for that meal, which we appreciated, but the whole experience was disappointing. Lastly, during breakfast, we understand it was a long weekend and the hotel was likely busy. However, since occupancy can be anticipated, we believe better preparation could have been made—both in terms of staffing and seating arrangements. When we mentioned the crowd and the wait for a table, the staff simply said, “You should come earlier for breakfast,” which didn’t feel like a very helpful response. We truly enjoyed the atmosphere and setting of the property, but we hope these comments help in improving the overall service experience for future guests.

My overall experience was absolutely amazing. From the moment I arrived, every staff member greeted me with warm smiles and genuine enthusiasm. The team went out of their way to make me feel welcome and relaxed, providing great hospitality at every turn. In particular, I have to mention Khun Kath – her kindness, attentiveness, and friendliness truly stood out and made my stay extra special. I always felt like a valued guest thanks to her wonderful service and the positive attitude of the entire team. My room was perfect in every way: spacious, spotlessly clean, and beautifully appointed. The room had all the amenities I could possibly need. I really appreciated how well the room was maintained and how everything just worked. It was a peaceful space where I could unwind fully after a day of exploring the resort’s activities. Speaking of activities, everything was very well organized. The resort offered a great range of fun things to do, and each activity was managed smoothly. My morning, the delicious breakfast which had a good variety of hot dishes, fresh fruit, pastries, and more. One small note: the grill restaurant was just average.

Fantástico hotel, un servicio excelente. Playa privada, masaje en la playa, buena comida, lugar increíblemente tranquilo, muchas zonas verdes. En fin se recomienda. Las fotos de la página web, son tal cual es el hotel. Top

I like the rooms here. They are very spacious, have a work desk, a sofa set, and the bathroom is also spacious. Well proportioned The area around the accommodation has a good atmosphere. big swimming pool And it's also next to the beach. I'm impressed.

This resort was way better than I expected and totally worth the price. Everything was super clean, and the staff were all really friendly and helpful. The breakfast buffet had a nice variety, and there were two pool options to enjoy. Lots of activities available too, so there was always something to do. It’s about a 20–25 minute drive to the main downtown area with most of the shops and restaurants, but there’s still plenty within walking distance. Overall, it was a super relaxing stay and I’d definitely recommend it!

We had a truly fantastic stay at this hotel! From the moment we arrived, everything was smooth and enjoyable. The breakfast was delicious with a good variety of options to start the day right, and the amenities were absolutely fantastic, we had everything we needed and more. A special thanks to K. Snow at the front desk for going above and beyond during our check-in. Even though our booking wasn’t yet in the system, she made sure everything was arranged quickly and smoothly, allowing us to check in early without any hassle. Her professionalism and kindness really stood out. We also want to give a big shout out to K. Nat from the recreation team. She made sure we had a great time during the activities, always cheering us on during bowling and checking in on us while we played badminton to ensure we were comfortable and enjoying ourselves. All the staff were friendly and welcoming. Every time we passed by someone, they greeted us with a smile, which made us feel truly valued and at home. I will definitely be coming back to this hotel on my next holiday. I highly recommend it to anyone looking for a memorable and relaxing stay!

This is my first time staying here with my family. I felt that this was the most memorable vacation. All the staff were lovely, smiling and cheerful, and provided good service. The bellboys were lovely, and the head chef provided excellent service as well. Joy, the housekeeping team, took very good care of us, and Tu talked with us throughout our meal. I felt that this was an accommodation where the staff took amazing care of their customers. We will definitely come back.

Our first time to Avani+. We were surprised by the location and amenities of the hotel. The location is by the main road. It is convenient for guests to cross the road to the supermarket to get snacks or drinks. Amenities wise are excellent for kids and adults. There are plenty of activities for guests to do, such as rock climbing, arcade, basketball, and skateboard . However, I just feel the pools available are too small. It is low season in khao lak and I already feel it is too crowded. Cleanliness in the room could be improved. The housekeeping only sweeps the floor and does not use a vacuum. After cleaning our rooms, I saw hair in the toilet. Overall, I would recommend Avani+ to family traveling with children.

Received a great welcome from the check in, explained details about the restaurant and things in the hotel. The room was great, breakfast, coffee, delicious snacks, there is a children's food zone, a large hotel on the beach, from the building to the sea, walk for 5 minutes, the swimming pool has many zones, suitable for families with children, impressed 🩷🩷