The location is unparalleled, just a 100-meter walk to the Imperial Palace. The hotel is quiet, clean and luxurious as a whole. The lobby, front office and lobby bar are very grand. The service staff are polite and thoughtful, although their English is sometimes stuck. The room is not big, but the layout is very reasonable, the shower room is very comfortable, the toilet is smart, TOTO brand, and even without a balcony, the view is good. The most appreciated is the room cleaning service, which was quickly cleaned up just before going to breakfast, which was pleasant. Special praise also needs to be given to the front office manager, who is professional and careful and helped me avoid the mistake of going to the wrong airport. Thank you 🙏 The male reception manager of the lobby bar and Grand Kitchen was a little unfriendly. At 5 pm, we were not allowed to go to the outdoor area on the first floor to drink drinks. We were allowed to go only after negotiation. We wanted to go to the outdoor area for breakfast three times, but they said there was no space. We insisted on waiting. One minute after we sat down, we were told that there was a seat. I don’t know if it was accidental or intentional. So the service did not get full marks.
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