Guest User
March 1, 2024
Budmarsh has been a favorite for many years however this last trip in August 2023 was a let down. They are still mentioning themselves as 5 star but are not even rated on the tourism grading council website. This is an actually illegal. The staff has been there for years which is good but even they are struggling to keep up with the deterioration of the place. No security guard at the gate, no porters on arrival, no welcome drinks at reception. Missing soap in the room. The list goes on. We told the GM Anica and she tried to convince us they are working on it but those glory days are gone. The wine cellar which was a winner for years is a shadow of its former glory with cheap wines being sold at a premium. Their food was very average serving food that you can get for R200 but charging R900. This was definitely our last trip, what a let down as we have supported Budmarsh for almost 10 years.