MEILIE Ling Hotel

The hotel really offers a premium, boutique hotel experience in the heart of Xi'An. They offer the bells and whistles such as a Dyson hairdryer, Marshall Bluetooth speaker, wooden handled beauty accessories such as razors, hair brushes and toothbrushes and Le Labo shampoo, conditioner, shower gel, and body lotion. The room is truly spacious and each room has a small entrance way to the door, which means you do not share an entrance way with any other guest. I like that touch. The service from the staff is friendly and approachable. The bartenders in the rooftop bar seem fun and have excellent taste in music, making you feel relaxed and at ease. There is a 24/7 self-service laundry room, tea room, gym, and rooftop pool next to the rooftop bar. I cannot emphasise enough how delicious the food has been at the hotel. They spare no expenses with abalone, premium beef, caviar, smoked salmon on offer during breakfast. I really tip my hat off to the chef. I normally shy away from salads and veggies but they made it so delicious that I cleaned the plate! With meals provided daily for breakfast, afternoon tea, and evening supper, we had little need to eat out much. We truly felt spoilt. They also provide guests daily with a glass of red wine or whisky. We also ordered several cocktails over the course of our stay and can attest that their bartenders really do know what they're doing! We would love to come back to the hotel in the future for another stay and regret we did not stay longer! A few points for improvement I would like to offer as the hotel only opened in May and are keen to hear any feedback: - Having a laundry basket in each room would be helpful for guests. There does seem to be a small white satchel available but it cannot store many garments. - Whilst we requested a smoke free room, our neighbour was a smoker and we could smell the smoke of cigarettes particularly strongly in the bathroom and toilet area. Perhaps the vents run centrally across the rooms, meaning their smoke was filtering through to our room. Maybe the smoking rooms can be grouped together and the non-smoking rooms also grouped together. We do understand that there is a strong smoking culture in China and that smoking indoors is quite normal. - Whilst Le Labo is an iconic and luxurious brand, the Santal 33 line on offer was quite drying on our hair and skin. We had the pleasure of trying the Bergamote 22 line from Le Labo at a hotel in Changsha and it was very rich and nourishing which is particularly comfortable for cold, winter weather. - The final point for improvement would be to offer a restaurant reservation service. A few weeks before our arrival we requested via the Trip app for the hotel to make a restaurant reservation on our behalf to a local restaurant but was told the hotel was unable to make restaurant bookings for their guests. We had to ask the hotel we were staying at in Hangzhou to make the booking for us. As foreigners it is hard to make restaurant bookings without speaking the local language or having a local number, so any assistance would be greatly appreciated. Thank you for taking care of us! We had a lovely stay and look forward to coming back!

Great service and quiet area. They upgraded our room once we arrived late at night after our flight from Beijing. The hotel is on a street with multiple hotels but tucked in the corner and you must be let in in order to access. Really clean and once you walk in you can smell the LeLabo Santal 33 which is the scent they have and use for shower amenities. Would come back and stay again next time in the future!