Hotels in Xi'An Public Library/Fengcheng 2Nd Road, Xi'an

The room is nice, the facilities look fairly new, the location is quite convenient, about a two-minute walk from the subway station. The lobby also serves as a coffee bar, which is a Peets brand. The coffee capsules provided in the room are also Peets. The service staff Lili is very enthusiastic. Yifei is a relatively peripheral brand under Hyatt, but the experience is still very good

The hotel has free parking during the stay, free morning and afternoon tea bananas and other fruits, recommended to stay, free midnight snacks. The hotel has a free self-service laundry room, free self-service morning and afternoon tea bananas and other fruits, recommended to stay, the staff are very warm and thoughtful, great

This hotel in Xi'an is really nice. I stay here every time I come here. There is a free parking lot at the door of the hotel, which makes parking very convenient. The rooms are also very nice, clean, well-equipped, and elegant. The butler Xiaogong provides very good service, and there are free midnight snacks delivered to the room. There are also many delicious night markets and restaurants around. The price-performance ratio is very high. I will stay here again next time I go.

The check-in experience on the 12th was very bad. I was busy browsing and selecting hotels all morning, consulted another hotel, made a reservation on Ctrip, and planned to change hotels after breakfast and start the day's itinerary. When we went downstairs to have breakfast, I felt that the breakfast was quite rich and tasted good. The schedule was tight, and changing hotels would waste time, so I asked my companions: Do I have to stay for breakfast? Really, people who travel frequently know how helpless it is to have to change hotels midway, especially when you only stay for two days in total and the schedule is tight. Therefore, the other hotel reservation was cancelled. However, the service remains... I came back at around five o'clock, and the toilet paper in the cleaned room was not enough for one use of the bathroom. It's past five o'clock, and the free meals are still not available. I said if you can't do it, you can take it off the wall. If you promise and can't do it, you are speechless. At around 5:50, I received a small bowl of noodles. Let me explain, I wasn't obsessed with the free meals, it was just that my schedule was very tight and I could eat something at the hotel while packing my things as I had to go to the concerts both nights. In fact, free meals were served at noon on the day we checked in on the 12th, but we still chose to go out for dinner. I've already spent thousands of dollars on concert tickets, so I don't mind spending a few dollars on face value. The service review score increased from a female manager who I met by chance on the morning of the 14th. She listened carefully to my true feelings, arranged for additional fruit to be delivered upon check-in, arranged for me to be escorted to the station, acknowledged that the service was flawed and was prepared to work on improvements. Hardware is important, but software is more important. Attitude is important, but service skills are more important I hope that with the efforts of this female manager, the hotel can improve.

The overall rating is 5 points. I recommend everyone to stay here if you are looking for cost-effectiveness when coming to Xi'an. It was my first time to Xi'an for a family trip. I chose this hotel because it was convenient for travel. 1. It is very close to the subway station. We didn't find it correctly at first, but we contacted the hotel front desk lady and found it. She also recommended nearby lunch and tourist tips to us; 2. I specifically ordered a breakfast-inclusive package because I read reviews saying the hotel's breakfast was bad. But later I found it was not as bad as the reviews said. The breakfast at this hotel is simple and unpretentious, and it is really good for the price. (Because we have another comparison on this trip, I won’t go into details to avoid criticizing one and praising another); 3. The room is very big, with enough water and tea bags. The bathroom also has laundry detergent and face towels, which I didn't expect. 4. If there is a small flaw, the room smells like cigarettes. I hope the hotel can see the message and make improvements.

The room is very very good, I will order it again next time. I have always stayed in this hotel for 7 times. The location is convenient, and the front desk staff are very professional, gentle and easy to talk to!

The rooms in this hotel are very clean and the beds are very comfortable. Juanjuan is very warm and polite. The hotel also provides many thoughtful services, such as free glasses wipes, makeup remover and hand cream. In addition, the breakfast is also quite rich. In short, this is a very good hotel and worth visiting again!

It's a ten-minute walk from the subway. It's in a neighborhood where it's very dark at night. In the morning, the residents of the nearby community got up, and the voices from outside came in, which was also a bit noisy. It’s just average. For B&Bs without elevators, it’s better to pay more to live in other rooms. The one we live in is cheaper, it’s very small, and the roof is slanted. The TV doesn't seem to be the kind that can cast a screen. Didn't find the TV remote and gave up. What I want to complain is that there is not even a table in the room that can be used as a dressing table or a takeaway table. There is only one chair and a table like a very low wooden pier. It can only hold a cardboard box, and two people cannot be in the room. Have a meal. But the sanitation is not bad, it is very clean, there are mosquitoes in the room, and mosquito repellent spray is also given. There are a few good homestays in Xi'an with around 200 yuan. When I booked this room, it was 195 - next time I will not live again.

The bedding is very comfortable and has been purchased. The invoice is issued very quickly. The invoice is very convenient for electronic invoices. There is tea for check-in. The sound insulation is very good. The room delivery is very fast. The air conditioning is very powerful. The service status of the service staff is also very satisfactory. There is warm heart water when you leave the store. Satisfied and satisfied, Late night porridge is delicious, late night porridge service is very like, laundry service is very good, many hotels do not have laundry service, Atour's laundry service is very satisfied, the hardware facilities are very good, the care is satisfactory to send a short message, good, good, booked a few wooden bed rooms are very quiet.

Convenient location, 2 stops from Xi'an North Railway Station, take a turn at Exit C of Fengcheng 10 Road of Metro Line 2. The environment is clean and tidy, the front desk Xiao Wang and Xiao Li service is very good, there are special toothbrushes and slippers for children. Central air conditioning is cool and comfortable. I was forgetful when I left, and the things were left there. The store found it and helped me collect it. Contact me in time and arrange the mailing. Breakfast category is also rich 😍 Excellent value for money, service experience is very good.