Guest Reviews of Xinzou Century Hotel (Fenghuang Plaza)
9.5/10
Outstanding
1611 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(1611)
Positive reviews(1594)
Reviews with photos/video(797)
Friendly front desk staff(113)
Convenient parking(77)
Perfect for kids(67)
Has facilities for children(42)
Family activities available(37)
Fantastic river view(10)
Quality towels(9)
Negative reviews(17)
Guest User
Yijing River-View Twin Room - Scenic Balcony + Kung Fu Tea Set + Steam Eye Mask
Stayed in Jan 2025
Family
12 review
10/10
Outstanding
Posted on Mar 24, 2025
The room is very spacious, with a tea seat for making tea, and a small balcony with a direct view of the riverside. You can reach Wenchang Bridge and the pedestrian street by taking a walk along the bridge at night. It is quite comfortable to live here. It is worth mentioning that the cleaning lady cleans very seriously. She usually wipes the table top of the hotel when staying in the hotel. The corners of the table top wiped here are spotless, which may not be achieved by hotels with higher star ratings.
Original TextTranslated by Google
Response from Property: 感謝親愛的給小州家的5分點評,感謝您的信任與支持。小州信奉客人為家人,讓您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是每位小州們送給親最真誠的禮物,新州世紀酒店是一家以禪茶文化為主題的酒店,您應該感受到了與別的酒店不同的茶文化與藝術氣息,多希望與您再次遇見。小州等着您的再次到來哦。
Guest User
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 2, 2025
The room is large enough, with a 2.4-meter bed, allowing a family of three to lie down without disturbing each other. There was a coffee table for making tea, with a large bottle of water, and they also gave me some nice tea from the owner's own tea garden. I bought two bags before leaving. The bathroom is also old, and the towel disinfection cabinet is very good. The Xiaodu speaker is also very good. I listened to children's songs all morning. The tea room on the first floor is the breakfast spot. Although the place is not big, the food is exquisite and delicious. The staff responded quickly. Knowing that we like drinking tea, they brewed some wild tea from the boss's private collection for us to try. Overall, it was a very comfortable and pleasant stay.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您對我們服務的認可,就是我們最大的安慰與獎勵,新州世紀酒店是以“禪茶”為特色的精品連鎖酒店,配套有新中式風格的特色禪茶,每個房間都獨自配有毛巾消毒櫃,讓您的出行更安心,房間的玻璃都是雙重隔音,如果您有需要也可以使用房間配套的安靜耳塞,會讓您睡得安心。不論您是商務出差還是休閑旅遊新州世紀酒店都是理想之選。滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!
Guest User
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Response from Property: 尊敬的客人,非常感謝您選擇我們酒店並留下寶貴的點評。很高興得知您對入住環境和設施感到滿意,這讓我們倍感欣慰。對於服務員熱情度不足的問題,我們深感歉意,會加強培訓,提升服務意識。關於洗衣設備的重新添置和規劃,我們已安排專人跟進,會盡快優化完善。您的建議是我們進步的動力,期待您再次下榻,見證我們的改變,祝您萬事順遂,生活無憂!
Yingmeimei
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Response from Property: 尊敬的貴賓,非常感謝您抽出寶貴時間對新州世紀酒店的誠摯點評,酒店的裝修風格以原木為主,贈送的茶葉邑澗天露山茶,為了給客户更好地品茶,我們準備的小桶裝的山泉山來泡味,更能品味出茶香:酒店服務人員執行金達萬品牌的服務理念,為您提供的服務都是我們應該做的。再次感謝您對酒店的認可,您的感受以及滿意就是對我們最大的肯定!我們會繼續努力!期待您的下次光臨!
Guest User
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Response from Property: 尊敬的貴賓,您對我們服務的認可,就是我們最大的安慰與獎勵,新州世紀酒店是以“禪茶”為特色的精品連鎖酒店,配套有新中式風格的特色禪茶,每個房間都獨自配有毛巾消毒櫃,讓您的出行更安心,房間的玻璃都是雙重隔音,如果您有需要也可以使用房間配套的安靜耳塞,會讓您睡得安心。不論您是商務出差還是休閑旅遊新州世紀酒店都是理想之選。滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情
Anonymous User
Suite Family Kid-Mother Room With Fun Toys, Children's Tent, And Steam Eye Mask
Response from Property: 尊敬的貴賓,非常感謝您選擇下榻新州世紀酒店,首先感謝您對酒店和服務的認可。新州世紀酒店是以禪茶文化主題的精品酒店,我們以客户體驗為中心,精心打造適合都市人休閑放鬆的舒適客房環境。每一間客房都是使用獨立WiFi,網速穩定,私隱性極強,酒店距離新興六祖旅遊區大概10分鐘車程,交通方便。您的滿意便是我們最大的驕傲,保持高品質的服務是我們不懈的追求,期待下次光臨,祝您萬事如意、事事順心~
Guest User
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Response from Property: 尊敬的貴賓,非常感謝您感謝抽出寶貴時間對新州世紀酒店的誠摯點評,酒店的裝修風格以原木為主,贈送的茶葉邑澗天露山茶,為了給客户更好地品茶,我們準備的小桶裝的山泉山來泡味,更能品味出茶香:酒店服務人員執行金達萬品牌的服務理念,為您提供的服務都是我們應該做的。我們以客户體驗為中心,精心打造適合都市人休閑放鬆的舒適客房環境。每一間客房都是獨立小度智能音響,讓您感受不一樣的智能服務,每個不論您是商務出差還是休閑旅遊新州世紀酒店都是理想之選。期待您的再次入住,小州當不負期望!
Guest User
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Response from Property: 尊敬的貴賓,您對我們服務的認可,就是我們最大的安慰與獎勵,新州世紀酒店是以“禪茶”為特色的精品連鎖酒店,配套有新中式風格的特色禪茶,每個房間都獨自配有毛巾消毒櫃,讓您的出行更安心,房間的玻璃都是雙重隔音,如果您有需要也可以使用房間配套的安靜耳塞,會讓您睡得安心。不論您是商務出差還是休閑旅遊新州世紀酒店都是理想之選。滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情
Guest User
Yijian Cinema King Room - Large Screen + Kung Fu Tea Set + Steam Eye Mask
Response from Property: 尊敬的賓客,非常感謝您選擇下榻新州世紀酒店及對我們酒店的好評,我們開業以來,一直是以客户體驗至上為宗旨,我們努力精心打造適合都市人休閑放鬆的舒適客房環境,為了讓您旅途更加安全、安心,我們還配備了雨傘、浴袍、毛巾消毒機、酒精消毒棉片、睡眠耳塞等等,同時,我們還在每一間房間配備有茶葉茶具,配備五邑天露山紅茶是我們自家茶園自產的無農葯有機紅茶哦,使用我們專門為您準備的古林山泉泡茶,更能泡出特有的茶香。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快,每天都有好心情!
Guest User
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Response from Property: 尊敬的貴賓,您對我們服務的認可,就是我們最大的安慰與獎勵,新州世紀酒店是以“禪茶”為特色的精品連鎖酒店,配套有新中式風格的特色禪茶,每個房間都獨自配有毛巾消毒櫃,讓您的出行更安心,房間的玻璃都是雙重隔音,如果您有需要也可以使用房間配套的安靜耳塞,會讓您睡得安心。不論您是商務出差還是休閑旅遊新州世紀酒店都是理想之選。滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情
Guest User
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Stayed in Jul 2025
Family
16 review
10/10
Outstanding
Posted on Aug 15, 2025
2大1小大床空間大,地理位置優越,環境衞生佳,停車方便。值得推薦!
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Response from Property: 親愛的貴賓,感謝您入住新州世紀酒店!看到您對我們如此高的評價,我們實在太開心了!您得認可就是對我們工作的最大鼓舞。新州世紀酒店是新中式風格的特色一間精品酒店。酒店內還有會議室、澗舍茶舍,中餐廳等,無論您是商務出行,會議接待、還是休閑度假、觀光旅遊都適合來到新州世紀酒店!我們的每一間特色的客房還贈送有產自我們自家的天露山紅茶,同時為了泡出更純正的茶香我們還特地配備有泡茶專用的茶具和小桶裝古林山泉水,讓您在繁忙的路途能慢下腳步歇歇腳,品一品茶,再次感謝您對世紀酒店的好評,期待您下次光臨,小州祝您旅途愉快!
Guest User
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Response from Property: 尊敬的貴賓,謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。 新州世紀酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求,精心打造適合都市人休閑放鬆的舒適客房環境,新州世紀酒店期待您的再次光臨感受禪茶文化,我們打造更完美的服務,我們當不負期望,新州世紀酒店祝您生活愉快!
Guest User
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Stayed in Jun 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jul 2, 2025
很好的酒店,大堂很寬敞 明亮,房間空間很大,採光好,設施齊全,前台的小姐姐服務好,還有免費停車。
Translate
Response from Property: 尊敬的貴賓,您對我們服務的認可,就是我們最大的安慰與獎勵,新州世紀酒店是以“禪茶”為特色的精品連鎖酒店,配套有新中式風格的特色禪茶,每個房間都獨自配有毛巾消毒櫃,讓您的出行更安心,房間的玻璃都是雙重隔音,如果您有需要也可以使用房間配套的安靜耳塞,會讓您睡得安心。不論您是商務出差還是休閑旅遊新州世紀酒店都是理想之選。滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情
Guest User
Suite - King Double Bed, Kung Fu Tea Set, Steam Eye Mask
Response from Property: 尊敬的貴賓,謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。 新州世紀酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求,精心打造適合都市人休閑放鬆的舒適客房環境,新州世紀酒店期待您的再次光臨感受禪茶文化,我們打造更完美的服務,我們當不負期望,新州世紀酒店祝您生活愉快!