Naruto Inn

Naruto Inn Reviews

Naruto Inn

Room B4- Room C4, 10F, Tsim Sha Tsui Mansion, No.83-97 Nathan Road, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Naruto Inn
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Guest Reviews of Naruto Inn

8.4/10
Very Good
561 review
Verified reviews
Location9.0
Amenities8.0
Service8.5
Cleanliness8.1
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All reviews(561)
Positive reviews(512)
Reviews with photos/video(131)
Easy to get around(122)
Convenient location(106)
Close to metro(74)
Great value for money(60)
Friendly staff(52)
Small room size(23)
Would stay again(22)
Luggage delivery service(6)
Negative reviews(49)
JALMEX
Twin Room (No window)
Stayed in Sep 2025
Couple
7 review
3.5/10
Posted on Oct 30, 2025
The hosted has very low English language education, we found insects in the room, cockroaches, diary room, several times we asked for cleaning, the photos in the “trip” are fake versus real . I wish trip can punish them and return party of my money, this hotel is a chatter management. I don’t recommend this place . Terrible
Response from Property: Thank you. I recommend new guests add the hotel owner before checking in, as Xiecheng doesn't offer direct numbers. All rooms in this building are guesthouses, not hotels, so young people may find this type of room more comfortable. Please note that cancellations or changes to reservations require insurance. Double rooms only have a single 1.2-meter-wide bed. The hotel offers free luggage storage before check-in or after check-out. The Ctrip review team and its staff have much room for improvement in their handling and problem-solving skills. Some reviews are based on guests who, due to various reasons, want to cancel or postpone their stay (but didn't purchase insurance in advance). The hotel then gives them low reviews because they disagree. Some guests even request refunds after checking in and dine-in, which is very unfair to the hotel. We suggest that Xiecheng allow hotels to review and rate every registered guest after check-out. Low-rated or low-quality guests will be ineligible for discounts, bookings, or flight reservations on the Xiecheng platform.
Guest User
Small Double Room
Stayed in Sep 2025
Family
2 review
4.5/10
Posted on Oct 29, 2025
Is it the worst? No. But it's really depending on how much you are willing to lower your standard and settle because of the price, and it is not really very cheap. Ultimately, you're supposed to feel comfortable, but most of the time I feel disgusted, either by the bed bugs, dusts, dirts and cockroaches. I really want to believe in the good reviews more than the bad reviews, because the picture looks decent, but trust me, unless you're used to living in a slum, this is not the place you want to stay.
Response from Property: 謝謝你,建議新客人入住前可先加老板wei心,因為協程不給直接留號碼.這座大廈所有房間都是賓館而不是酒店,年青人會較容易适应這種类型的房間,留意訂單要買保險才可取消或更改.双人單床房只有一張1.2米寬床.宾馆入住前或退房后可以免費寄放行李.攜程點评組和負責人的处事和解決問題的能力还有很大的进步空間,因為有些評論是因為客人因自己各種原因失誤而想取消和延期(但又沒提早買保險),賓館不同意,就給賓館低分差評,有的客人入住後還想申請退款吃霸王餐,其實對賓館很不公平和公正!建議協程平台在客人退房後,賓館可給每個實名登記的訂單住客點評和打分,如果低分或少數劣質的客人將不能在協程平台享受優惠或者訂房訂機票等等...
naeranghae
Twin Room (No window)
Stayed in Sep 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Oct 6, 2025
I love the place! it’s at the center of TST! near a lot of restaurant, MTR, bus station and victoria harbour! the room is big!!!! (I stayed somewhere before in Central with a much expensive price and yet this one is much worth the price) with free water and nice owner! definitely will come back here 🫶🏻 p.s: originally booked the place cos I love Naruto but love the room too! thank youuuuuu! ☺️
Response from Property: 謝謝你,建議新客人入住前可先加老板wei心,因為協程不給直接留號碼.這座大廈所有房間都是賓館而不是酒店,年青人會較容易适应這種类型的房間,留意訂單要買保險才可取消或更改.双人單床房只有一張1.2米寬床.宾馆入住前或退房后可以免費寄放行李.攜程點评組和負責人的处事和解決問題的能力还有很大的进步空間,因為有些評論是因為客人因自己各種原因失誤而想取消和延期(但又沒提早買保險),賓館不同意,就給賓館低分差評,有的客人入住後還想申請退款吃霸王餐,其實對賓館很不公平和公正!建議協程平台在客人退房後,賓館可給每個實名登記的訂單住客點評和打分,如果低分或少數劣質的客人將不能在協程平台享受優惠或者訂房訂機票等等...
Guest User
Small Double Room
Stayed in Jul 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Aug 28, 2025
A great tidy room and super convenient place. It is pretty suit for the solo travel. The shuttle bus just down the floor. And the hot water is hot. With everything and the host is also very friendly.
Response from Property: 謝謝你,建議新客人入住前可先加老板wei心,因為協程不給直接留號碼.這座大廈所有房間都是賓館而不是酒店,年青人會較容易适应這種类型的房間,留意訂單要買保險才可取消或更改.双人單床房只有一張1.2米寬床.宾馆入住前或退房后可以免費寄放行李.攜程點评組和負責人的处事和解決問題的能力还有很大的进步空間,因為有些評論是因為客人因自己各種原因失誤而想取消和延期(但又沒提早買保險),賓館不同意,就給賓館低分差評,有的客人入住後還想申請退款吃霸王餐,其實對賓館很不公平和公正!建議協程平台在客人退房後,賓館可給每個實名登記的訂單住客點評和打分,如果低分或少數劣質的客人將不能在協程平台享受優惠或者訂房訂機票等等...
Guest User
Small Double Room
Stayed in Jul 2025
Solo traveler
20 review
10/10
Outstanding
Posted on Sep 8, 2025
It's inside the Tsim Sha Tsui mansion & can reach from Chungking Mansions by walk around 200m.
Response from Property: Thank you. I recommend new guests add the hotel owner before checking in, as Xiecheng doesn't offer direct numbers. All rooms in this building are guesthouses, not hotels, so young people may find this type of room more comfortable. Please note that cancellations or changes to reservations require insurance. Double rooms only have a single 1.2-meter-wide bed. The hotel offers free luggage storage before check-in or after check-out. The Ctrip review team and its staff have much room for improvement in their handling and problem-solving skills. Some reviews are based on guests who, due to various reasons, want to cancel or postpone their stay (but didn't purchase insurance in advance). The hotel then gives them low reviews because they disagree. Some guests even request refunds after checking in and dine-in, which is very unfair to the hotel. We suggest that Xiecheng allow hotels to review and rate every registered guest after check-out. Low-rated or low-quality guests will be ineligible for discounts, bookings, or flight reservations on the Xiecheng platform.
4nis4
Twin Room (No window)
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 9, 2025
The lication its very close with center of tst n cullinary easy
Response from Property: Thank you. I recommend new guests add the hotel owner before checking in, as Xiecheng doesn't offer direct numbers. All rooms in this building are guesthouses, not hotels, so young people may find this type of room more comfortable. Please note that cancellations or changes to reservations require insurance. Double rooms only have a single 1.2-meter-wide bed. The hotel offers free luggage storage before check-in or after check-out. The Ctrip review team and its staff have much room for improvement in their handling and problem-solving skills. Some reviews are based on guests who, due to various reasons, want to cancel or postpone their stay (but didn't purchase insurance in advance). The hotel then gives them low reviews because they disagree. Some guests even request refunds after checking in and dine-in, which is very unfair to the hotel. We suggest that Xiecheng allow hotels to review and rate every registered guest after check-out. Low-rated or low-quality guests will be ineligible for discounts, bookings, or flight reservations on the Xiecheng platform.
Guest User
Small Double Room
Stayed in Oct 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Nov 4, 2025
Simple place in good location. Communication with manager is via phone or message but he was always available.
Response from Property: 謝謝你,建議新客人入住前可先加老板wei心,因為協程不給直接留號碼.這座大廈所有房間都是賓館而不是酒店,年青人會較容易适应這種类型的房間,留意訂單要買保險才可取消或更改.双人單床房只有一張1.2米寬床.宾馆入住前或退房后可以免費寄放行李.攜程點评組和負責人的处事和解決問題的能力还有很大的进步空間,因為有些評論是因為客人因自己各種原因失誤而想取消和延期(但又沒提早買保險),賓館不同意,就給賓館低分差評,有的客人入住後還想申請退款吃霸王餐,其實對賓館很不公平和公正!建議協程平台在客人退房後,賓館可給每個實名登記的訂單住客點評和打分,如果低分或少數劣質的客人將不能在協程平台享受優惠或者訂房訂機票等等...
piiragan
Small Double Room
Stayed in Mar 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Apr 28, 2025
I like this place. It’s very convenient for solo traveler. The hoes are so nice. He helps me everything and also easy to check in and very close to the metro. Just about 50 m from the metro
Guest User
Small Double Room
Stayed in Aug 2025
Family
6 review
8.0/10
Very Good
Posted on Oct 4, 2025
The Indian helper of the owner of this inn was making a lot of noises past mid night. Even my son who is a deep sleeper was awakened a few times like me as I heard bottles sound dropping on the floor. Just for a brief "intro" of this helper, he serves as a housekeeping staff and his room is directly in front of ours. And he didn't close his door so that's why we could hear the noises. Owner was a nice chap and very friendly too. If not for the Indian helper, I would definitely book this inn in future.
Response from Property: Thank you. I recommend new guests add the hotel owner before checking in, as Xiecheng doesn't offer direct numbers. All rooms in this building are guesthouses, not hotels, so young people may find this type of room more comfortable. Please note that cancellations or changes to reservations require insurance. Double rooms only have a single 1.2-meter-wide bed. The hotel offers free luggage storage before check-in or after check-out. The Ctrip review team and its staff have much room for improvement in their handling and problem-solving skills. Some reviews are based on guests who, due to various reasons, want to cancel or postpone their stay (but didn't purchase insurance in advance). The hotel then gives them low reviews because they disagree. Some guests even request refunds after checking in and dine-in, which is very unfair to the hotel. We suggest that Xiecheng allow hotels to review and rate every registered guest after check-out. Low-rated or low-quality guests will be ineligible for discounts, bookings, or flight reservations on the Xiecheng platform.
Guest User
Small Double Room
Stayed in Apr 2025
Solo traveler
13 review
9.5/10
Amazing
Posted on May 20, 2025
Very nice located and worth the money!!!
Response from Property: 謝謝你,建議新客人入住前可先加老板wei心,因為協程不給直接留號碼.這座大廈所有房間都是賓館而不是酒店,年青人會較容易适应這種类型的房間,留意訂單要買保險才可取消或更改.双人單床房只有一張1.2米寬床.宾馆入住前或退房后可以免費寄放行李.攜程點评組和負責人的处事和解決問題的能力还有很大的进步空間,因為有些評論是因為客人因自己各種原因失誤而想取消和延期(但又沒提早買保險),賓館不同意,就給賓館低分差評,有的客人入住後還想申請退款吃霸王餐,其實對賓館很不公平和公正!建議協程平台在客人退房後,賓館可給每個實名登記的訂單住客點評和打分,如果低分或少數劣質的客人將不能在協程平台享受優惠或者訂房訂機票等等...
Guest User
Small Double Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 4, 2025
the room is so small but the hotel keeper was really nice and very2 helpful, truly i was having a bad day but met the guy hotel keeper made my day much better, thank you so much. I was not bringing any adaptor so he helped me and spent 30 minutes to find the right adaptor and he doesnt complained or seem annoyed, hope you have a great days and life
Response from Property: Thank you. I recommend new guests add the hotel owner before checking in, as Xiecheng doesn't offer direct numbers. All rooms in this building are guesthouses, not hotels, so young people may find this type of room more comfortable. Please note that cancellations or changes to reservations require insurance. Double rooms only have a single 1.2-meter-wide bed. The hotel offers free luggage storage before check-in or after check-out. The Ctrip review team and its staff have much room for improvement in their handling and problem-solving skills. Some reviews are based on guests who, due to various reasons, want to cancel or postpone their stay (but didn't purchase insurance in advance). The hotel then gives them low reviews because they disagree. Some guests even request refunds after checking in and dine-in, which is very unfair to the hotel. We suggest that Xiecheng allow hotels to review and rate every registered guest after check-out. Low-rated or low-quality guests will be ineligible for discounts, bookings, or flight reservations on the Xiecheng platform.
Guest User
Small Double Room
Stayed in Jun 2025
Solo traveler
20 review
4.5/10
Posted on Aug 2, 2025
Hong Kong’s guesthouses are something to avoid. Everytime I come to Hong Kong and I try one of them in Tsim tsa Shui area I feel uncomfortable. They are often unhygienic, full of roaches and bugs. This one no exception, woke up to a big roach in the morning. Bedding looks clean, but the smell of bedding is terrible. I recommend the owner to buy some new beddings and towels for the rooms.
Response from Property: Thank you. I recommend new guests add the hotel owner before checking in, as Xiecheng doesn't offer direct numbers. All rooms in this building are guesthouses, not hotels, so young people may find this type of room more comfortable. Please note that cancellations or changes to reservations require insurance. Double rooms only have a single 1.2-meter-wide bed. The hotel offers free luggage storage before check-in or after check-out. The Ctrip review team and its staff have much room for improvement in their handling and problem-solving skills. Some reviews are based on guests who, due to various reasons, want to cancel or postpone their stay (but didn't purchase insurance in advance). The hotel then gives them low reviews because they disagree. Some guests even request refunds after checking in and dine-in, which is very unfair to the hotel. We suggest that Xiecheng allow hotels to review and rate every registered guest after check-out. Low-rated or low-quality guests will be ineligible for discounts, bookings, or flight reservations on the Xiecheng platform.
Guest User
Small Double Room
Stayed in May 2025
Solo traveler
1 review
4.0/10
Posted on Jul 8, 2025
Please guys don’t book this hotel it any coast you will feel like you will die in this room can’t sleep can’t shower can’t any thing better then got to jail but you will feel better in prison thank you guys
Response from Property: Thank you. I recommend new guests add the hotel owner before checking in, as Xiecheng doesn't offer direct numbers. All rooms in this building are guesthouses, not hotels, so young people may find this type of room more comfortable. Please note that cancellations or changes to reservations require insurance. Double rooms only have a single 1.2-meter-wide bed. The hotel offers free luggage storage before check-in or after check-out. The Ctrip review team and its staff have much room for improvement in their handling and problem-solving skills. Some reviews are based on guests who, due to various reasons, want to cancel or postpone their stay (but didn't purchase insurance in advance). The hotel then gives them low reviews because they disagree. Some guests even request refunds after checking in and dine-in, which is very unfair to the hotel. We suggest that Xiecheng allow hotels to review and rate every registered guest after check-out. Low-rated or low-quality guests will be ineligible for discounts, bookings, or flight reservations on the Xiecheng platform.
MarianaPE
Small Double Room
Stayed in May 2025
Solo traveler
7 review
8.0/10
Very Good
Posted on Jun 16, 2025
The location is excellent. You will be staying in one of the main streets of Hong Kong. Do not expect hotel treatment because it is not. Got an upgrade for free so that’s good. I booked the room for 2 people but it was only me so I would say if it’s 2 people it may be a tight space. And the sheets and towels looked old so I would change that.
Response from Property: 謝謝你,建議新客人入住前可先加老板wei心(),因為協程不給直接留號碼.這座大廈所有房間都是賓館而不是酒店,年青人會較容易适应這種类型的房間,留意訂單要買保險才可取消或更改.双人單床房只有一張1.2米寬床.宾馆入住前或退房后可以免費寄放行李.攜程點评組和負責人的处事和解決問題的能力还有很大的进步空間,因為有些評論是因為客人因自己各種原因失誤而想取消和延期(但又沒提早買保險),賓館不同意,就給賓館低分差評,有的客人入住後還想申請退款吃霸王餐,其實對賓館很不公平和公正!建議協程平台在客人退房後,賓館可給每個實名登記的訂單住客點評和打分,如果低分或少數劣質的客人將不能在協程平台享受優惠或者訂房訂機票等等...
Guest User
Small Double Room
Stayed in Sep 2024
Business traveler
8 review
2.0/10
Posted on Oct 21, 2024
Small hotel, poorly painted, ugly, bad telephone outside to speak with the person who located me, and I also realized that they did not clean it, there was a toothbrush in the bathroom that was not the one they give away, terrible hotel for the price