To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.9
Service9.1
Cleanliness9.1
Filter by:
Sort by:
All reviews(111)
Positive reviews(11)
Reviews with photos/video(6)
Delicious breakfast(9)
Friendly host(7)
Clean and tidy(5)
Awesome rooms(5)
Guest User
Small Double – Ground Floor (1)
Stayed in Dec 2022
Travelling with friends
1 review
9.5/10
Amazing
Posted on Jan 23, 2023
The staffs here are so friendly and the breakfast included is on point. You can have a full English breakfast and everything else on the menu as long as you can finish them all. The location is just fine, about 10 minute walk from the train station and to the city centre. However, in winter, I recommend checking in before 3pm because there is a forest opposite the guesthouse and it would be creepy to walk there when it's dark.
Guest User
Double Room-Room 4
Stayed in Jan 2024
Travelling with friends
11 review
10/10
Outstanding
Posted on Feb 4, 2024
The room is not very big and very clean. The store owner was very enthusiastic and helped us carry the box. The breakfast is quite rich and abundant.
Original TextTranslated by Google
6/7
Jinggangshiwanghun
Stayed in Jan 2024
Couple
37 review
10/10
Outstanding
Posted on Feb 26, 2024
The landlord is very welcoming, the breakfast is good, and the room is very warm.
Original TextTranslated by Google
Anonymous User
Triple Room (9)
Stayed in Aug 2024
Family
1 review
9.5/10
Amazing
Posted on Sep 19, 2024
The room was very clean and the breakfast was very good. Recommended to stay.
Original TextTranslated by Google
Guest User
Triple Room (9)
Stayed in Aug 2023
Family
32 review
10/10
Outstanding
Posted on Sep 30, 2023
The room was very comfortable, clean, and the breakfast was rich. Our family of three came to York by train from London. The hotel is very close to the train station and the Shambles. All in all the hotel was great and the staff was friendly and exceeded our expectations. Highly recommended!
Original TextTranslated by Google
Huoniyalafengmenglong
Room 5-Triple Room
Stayed in Jan 2024
Family
4 review
7.0/10
Posted on Feb 16, 2024
When we checked in after 3 pm, there was no one at the front desk. We had to call the landlord, but other guests who lived there opened the door for us. The bathroom sink does not use a mixing valve. The hot and cold faucets are separated far apart. In the winter, the water is too cold and hot at the same time. The heating is supplied at different times and is not available all day long. Breakfast is hard to explain. I wanted to replace the bacon (salty, dry and unpalatable) with sausages. The answer was NO. Each table seemed to order based on their mood. There was no toast on the menu. The next table had it, but ours didn't. , I asked the table next door if they ordered it separately, and they said no, and they served it anyway. The room deposit was deducted without informing me, which made me think that my card was stolen and I had to freeze my credit card urgently. All in all, it was a very bad experience. I don't give negative reviews easily, but the experience is really bad.
Original TextTranslated by Google
Qian
Room 7: Twin Room
Stayed in Jan 2024
Family
2 review
10/10
Outstanding
Posted on Feb 16, 2024
The room is neat and tidy and cleaned every day. The breakfast was very satisfying. I ordered fruit salad with traditional English breakfast. The service was very attentive. I will choose here again next time.
Original TextTranslated by Google
Anonymous User
Triple Room (9)
Stayed in May 2023
Family
5 review
8.5/10
Very Good
Posted on Aug 5, 2023
The hotel has complete facilities and a quiet environment. The All Day Breakfast is very rich, the food is fresh, the staff is polite and the service is attentive. It is worth recommending!