Zhongshan Qingzhiyun Hotel (Torch Development Zone) Reviews

Response from Property: 尊敬的賓客：您好！非常感謝您抽空分享您的入住體驗！很高興聽到您對我們的性價比、陶藝裝飾和早餐的認可。您的滿意是我們最大的動力，我們會繼續保持品質，努力為每一位客人提供温馨舒適的入住體驗。期待您的再次光臨！

Response from Property: 尊敬的客人：您好！感謝您的關注！我們的客房確實配備冰箱，方便您存放食物和飲品。關於洗衣服務，酒店在九樓設有免費自助洗衣房，24小時開放，供您隨時使用。如果您有任何使用上的疑問，我們的前台團隊將很樂意為您提供幫助。 期待您的光臨，祝您生活愉快！

Response from Property: 尊敬的賓客：您好！ 感謝您入住酒店並分享， 很高興酒店的每一個環節都得到您的認可， 通過您細緻入微的描述， 可以感受到這次旅程給您帶來的幸福感， 這是我們服務者一直追求的， 這也將成為我們繼續努力、不斷進取的動力， 期待下次為您服務！

Response from Property: Dear guest: Hello! Seeing your good comments, we are so happy. Thank you so much! We are very happy that you enjoyed your first stay so much. We have always cared about the quality of service. It is really a great sense of accomplishment that every service from the front desk to the restaurant can be recognized by you. You said that the deluxe twin room is just right for three adults, which also makes us feel that the room design is worth it. I look forward to your next visit. We will continue to work hard to give you a better accommodation experience!

Response from Property: Dear guests: Hello! Thank you for choosing Qingzhiyun Hotel (Torch Development Zone Head Office)! I am very glad that every aspect of the hotel has been recognized by you. I am very happy that this beautiful city and the enthusiastic Qingzhiyun Hotel people can leave you a wonderful memory. Looking forward to your next visit and wishing you all the best.

Response from Property: 尊敬的賓客：您好！非常感謝您選擇入住青之韻酒店（火炬開發區總店）並對我們酒店做出評價，有您的鼓勵我們會做的更好，期待您的下次光臨！祝您生活愉快！（Ps:如您對我們酒店滿意的話，評分是5分哦，謝謝！）

Response from Property: 尊敬的賓客：您好！非常感謝您對青之韻酒店（火炬開發區店）全方位的認可與大力推薦！從入住時的房型升級，到入住期間床品、早餐、設施體驗都能讓您滿意，我們由衷感到欣喜！每位員工都希望用熱情與專業為您打造舒適旅程，您對細節的關注與肯定，更是我們前進的動力！現做美食的煙火氣、健身房的活力設備，都是為賓客精心準備的驚喜。期待下次再相遇，我們將繼續用高品質服務，伴您度過美好時光！祝您生活愉快！

Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住青之韻酒店（火炬開發區店），並抽出寶貴時間分享如此暖心的評價！能得到您對酒店環境、服務品質、設施設備的認可，我們倍感榮幸！一樓的陶瓷展廳承載着匠心與美學，很高興能為您帶來文化與藝術的雙重體驗，中山特產也希望能讓您把這份嶺南風味帶回家。我們始終以賓客滿意為追求，未來也將持續優化細節，期待下次相遇時，為您呈現更多驚喜！祝您生活愉快，萬事順意！

Response from Property: Dear guest: Hello! When we see your words "very good", we instantly feel full of energy! I'm so happy that the spacious and comfortable room touched your heart. However, I'm really sorry about the experience of "traveling back to the 1980s" with the hair dryer and the issue that disposable soap is not environmentally friendly. Thank you for being willing to tell me the truth! We have quickly written down these suggestions in a notebook and plan to give the hair dryer a "renovation". At the same time, we will introduce environmentally friendly and refillable soap equipment to pay attention to details! We were relieved to learn that the free breakfast and parking service made you worry-free. We especially look forward to bringing you an upgraded surprise next time so that you will give us a five-star rating without hesitation!

Response from Property: 尊敬的賓客：新年好！非常感謝您的好評！能讓您在春節期間感受到酒店房間的舒適和智能設備的便捷，我們十分欣慰。工作人員也很高興得到您的認可，這是對他們最大的鼓勵。大堂的景德鎮陶瓷展示是我們的特色之一，很高興能給您帶來新鮮體驗。關於早餐的中式茶建議，我們已經記錄，會盡快安排豐富品類，期待下次能為您提供更完美的用餐體驗。再次感謝您的入住，期待您的下次光臨，祝您蛇年萬事順遂，闔家幸福！

Response from Property: Dear guest: Happy New Year, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again.

Response from Property: 尊敬的賓客：您好！看到您的好評，我們心裏暖乎乎的！服務至上是我們的宗旨，我們會繼續保持，期待您再次光臨，祝您生活愉快！

Response from Property: 尊貴的賓客：您好！看到您對我們設施、環境、服務的高度評價，我們滿心歡喜！不過因首間房煙味重給您造成困擾，我們萬分愧疚 。已將此作為重點問題整改，加強客房煙味管控。期待您再次光臨！

Response from Property: Dear guest: Happy New Year! Seeing your evaluation, we are extremely guilty, and our hearts are full of self-blame and apology. Here, on behalf of the hotel, we would like to express our sincerest apologies to you. It is a serious mistake in our work that we failed to provide you with a comfortable stay experience. Regarding the problem of loud air-conditioning noise you mentioned, we have arranged a professional maintenance team to conduct a comprehensive inspection and maintenance of the air-conditioning equipment in all guest rooms. Each air-conditioning will undergo strict noise testing to ensure that the sound is controlled at a very low decibel during operation to create a quiet rest environment for you. At the same time, we will regularly maintain the air-conditioning equipment and replace aging parts in time to avoid similar problems from happening again. Regarding the situation that the bedside lamp cannot be turned off, this is indeed our negligence in our work. We will check the circuits and switches of all lamps in the guest room one by one to ensure the normal use of the lamps. In addition, we will establish a more complete guest room facility inspection system. In addition to daily inspections, before each guest checks in, we will arrange special personnel to conduct a comprehensive and detailed inspection of the room's lighting, electrical appliances and other facilities to prevent such problems from happening again. We are deeply sorry that we were unable to solve your problem in time that night and that you had to go through the hassle of changing rooms when you were tired. We will strengthen employee training, not only to improve employees' familiarity with various facilities and equipment, but also to strengthen emergency response capabilities and service awareness. We will ensure that every employee can quickly and accurately find solutions to guests' problems and provide guests with timely and effective help. We once again express our deepest apologies to you. We will take this opportunity to comprehensively improve the hotel's service quality and management level. We look forward to your visit again. I believe we will definitely bring you a completely different quality experience.