Hotels With Wifi in Hunan, China

My stay at this hotel was truly exceptional from the very first moment. The welcome was impeccable, making me feel immediately comfortable and valued as a guest. Upon arrival, we were delighted to receive a basket of fresh fruit, which was a thoughtful and refreshing touch. The following day, we were pleasantly surprised with a complimentary breakfast. Everything was absolutely delicious, with a wide variety of high-quality options. What made the experience even more special was the breathtaking view over the village, which created a perfect and relaxing atmosphere. I would also like to highlight the reception staff, who were extremely kind, attentive, and always ready to help. Every one of my requests was met with efficiency and a smile, including assistance with laundry services. Overall, this hotel exceeded all expectations, and I would highly recommend it to anyone looking for a comfortable and memorable stay.

Very friendly and warm staff throughout our stay. We were served by Mr Yang, who was patient and extremely accommodating. He carefully checked our requests on the booking platform and made sure everything was arranged just as we wanted. Breakfast had a good variety, and the staff there were attentive and kind, making the experience even more pleasant. Upon check-out, Ms Jessie thoughtfully offered me some local tea as a souvenir, which was a lovely gesture. She also provided useful information about the surrounding area and the national park, along with maps to help us plan. Mr Chen, a very courteous gentleman, assisted us during check-out smoothly. I’d also like to mention a kind lady at breakfast (Ms L—unfortunately I didn’t catch her full name) who was very helpful. Overall, the location is excellent, and they provide free luggage storage. What truly stood out was the exceptional service from all the staff.

I am 69 years old and have been living overseas for over forty years. Despite the language barrier, I truly appreciate （洋蜻）your patience and thoughtfulness in providing us with important travel information for seniors, as well as your valuable and heartwarming advice—all without causing us any inconvenience. Although we stayed for only one night, your 洋蜻careful guidance saved us a great deal of time and effort on our trip to Tianmen Mountain and the National Forest Park, helping us avoid unnecessary detours. Your thoughtfulness means a great deal to us. Thank you sincerely for your help, which made our journey smoother and more wonderful.

The location is excellent being at the scenic spot itself. That's a shop selling noodles buns and snacks right beside the hotel. I stayed on the 5th floor and the view was excellent. The only thing is there is no elevator and I have to climb up the flights upstairs. So it is not recommended for those who have problems climbing. You can ask to stay at level one though when you book and the owner will accommodate. They also helped to carry my luggage up and down the flight of stairs. The room is very comfortable and there's a projector where we can watch movies. There will be no more noise from the pub after 11:30 pm. There's air conditioning and heating in the room. One thing to note transport is very difficult to get from the train station to the hotel. So bad to arrange pick up and send off with the hotel beforehand. Difficulty to get transport is a norm in Phoenix ancient town.

This has to be the worst Sheraton by Marriott. The facilities are old and outdated. They started clearing dishes for breakfast before I even finished eating, which points to a management issue. There were foot massage ads prominently displayed, and the elevators are shared with other businesses, making it feel more like a small guesthouse. I could understand this if it were a different brand, but for a Marriott Sheraton, it really changes my perception of Marriott. Perhaps this is just what Marriott has become in its old age.

The room was quite spacious and very clean, with a full-length mirror and a separate wet and dry area in the bathroom. When the complimentary bottled water ran out, I could easily get more myself. There's also a water dispenser with disposable cups, and hot water is available too. On the downside, the table in the room was a bit low, which wasn't very comfortable for eating. Also, the soundproofing wasn't great; I could hear people going up the stairs quite loudly.

I specifically booked the room because of the large floor to ceiling window. I was initially put in a room with super small windows, quite dark and I had to ask for the room I actually booked. Unfortunately there is a massive building and construction site right in of window! So, despite the room being really nice and comfortable, in that specific topic, the pictures are quite misleading overall. There was not so much noise from the construction, but the ”mountain view is sideways. The location is super convenient. The bus line 17 stops few meters from the hotel and connects to the high speed station. The cable to the mountain is just a couple of minutes walking distance. 1 person of the staff is incredibly nice and helpful and does everything to give you information and help. The other one doesn't speak a word of English, struggles to use translator app but also puts no effort. It was really hard to communicate. The restaurants below the hotel are good.

Amazing service at the hotel, clean room, beds, and bathroom. No smoke smell. Washing and drying machines provided, free to use. Delicious buffet breakfast included. Very friendly staff, informative throughout our stay (e.g points of interest to explore Zhangjiajie, in park shuttle services) and very reasonable pricing. Well organised shuttle services provided with great drivers! 💪💪 Highly recommended! 😍

The hotel's environment, cleanliness, and service were all excellent! I had scheduled a shuttle to the high-speed rail station for 1:30 PM the next day, but due to a slight delay returning from Tianmen Mountain, I informed the staff that I would need to leave at 1:50 PM. They were all very accommodating and helpful. The suite was spacious and had a great view. I will definitely stay here again next time I visit Zhangjiajie!

Received very good service from the hotel’s butler Lily. She helped us book the attraction tickets and explained the routes to us in detail. As we were not used to the local food. She went out of the way to help us arrange for MacDonald food delivery. I booked the executive queen room and got room 1501 on the highest floor. Room was of good size with nice view. Bed is comfortable. Only issue is the water heater needs to be fix. It was ok on my first day but it wasn’t as strong on the 2nd. I have informed the hotel to look into it. Breakfast is good