The experience felt very luxurious . When we went into our rooms it was more than we expected the standards . The breakfast was a simple English breakfast.
The hotel is dated and the floorboards creak everywhere.
Feels I bit like and old persons nursing home.
But the staff were excellent, every single one of them.
Stayed in a double suite… nice enough but that ain’t not suite. We had supper in the Lakeside restaurant on site which was good and reasonably priced but it was cold in the room and the food took ages to arrive… even though I only had a Caesar Salad !!
Anyway, we decided not to bother with breakfast but check out as well as check in was faultless.
The Spa / leisure club were quite simply dismal. The pool was Arctic cold, changing rooms “snug” and loungers awful.
It was a good hotel, a bit basic, rooms (in the hall part of the hotel) need updating; not sure of the others. The restaurant good. The breakfast was good but a bit busy on one of the days.
The hotel facilities need attention. TV remote not working, the team couldn’t get it fixed easily; not ideal.
This is a functional little hotel that is close to the train station. Don't expect luxury, but you can expect friendly and warm service, and a spacious room.
The reason I booked this hotel was due to the rail strikes. I was on a business trip and meant to be taking the train to London that evening but wasn't able to. Furthermore, it was the Cheltenham races and all the other places had already been booked out.
This room was a lifesaver for me. I was exhausted from an intense itinerary and needed a place to sleep and freshen up. I was pointed to the supermarket close by. As there were all the cutlery and even a microwave in the room, I had no issues rustling up a hot meal for myself.
I am giving this hotel a high rating because the overall experience exceeded my expectations. I just want to make it very clear that guests need to understand this is not a fancy establishment designed for holidaying, but if you are travelling for work purposes, this will come close to being home away from home.
This time I booked a double twin room (room206)
This room is really big, both the toilet space and the view outside are very good! Definitely recommended
A hotel in the suburbs, the environment is quiet and beautiful, but the front desk service attitude is average. They arranged a room for us at the door of the corridor. It was noisy when people passed by in the morning. In addition, parking is charged.
I stayed here alone for business. It was a good location for me as I was driving somewhere the next day, but this hotel didn’t seem to be near anywhere so you couldn’t walk to a town or anything.
The room was nice, and comfortable.
The swimming pool was ok but the larger hot tub was cold in temperature in my opinion. I also didn’t like that the lockers in changing rooms needed a padlock to be used. As a hotel guest I don’t make a habit of carrying a padlock with me for use in a situation like this. So I had to carry all my stuff into the pool area rather than leave in the locker room.
The bar could definitely do with a face lift to make it a nicer place to sit in an evening, especially as there isn’t really anywhere else to go. The food I had was ok at best, breakfast was also good.
Very Good
110 reviews
8.1/10
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8.5/10
Very Good
MMartin ElsenderThe hotel is dated and the floorboards creak everywhere.
Feels I bit like and old persons nursing home.
But the staff were excellent, every single one of them.
Stayed in a double suite… nice enough but that ain’t not suite. We had supper in the Lakeside restaurant on site which was good and reasonably priced but it was cold in the room and the food took ages to arrive… even though I only had a Caesar Salad !!
Anyway, we decided not to bother with breakfast but check out as well as check in was faultless.
The Spa / leisure club were quite simply dismal. The pool was Arctic cold, changing rooms “snug” and loungers awful.
CChristopherI actually live in the neighborhood around this hotel, but I booked it to host a friend for the weekend. It's not the easiest option in the vicinity to walk to from the train station, though the walk which goes along the canal for most of the way is super scenic if you have time to spare on arrival. The cab to the hotel was also fairly quick and cost us about fifteen quid.
Check-in was super convenient and casual, and the girl working walked us up to the room to introduce all the amenities and features of our room. The room was well equipped but it was a little bit of a disappointment that it didn't have a mini fridge - there aren't a lot of food options or supermarkets in easy walking distance from the hotel, so we had brought some items with us that we had to leave on the windowsill to keep chilled.
Overall though the room was great. The lower level living room was a super comfy spot to chill and eat, and then the raised bedroom was incredibly cosy. I'm 5'11” and I will say I almost took myself out on the sloped walls a few times - I imagine anyone taller would have to be very careful. I've noticed that showers in this area generally aren't super hot or pressurised, but the setup here wasn't too bad.
The pub below is of course super charming, a great place to sit with a pint and watch the sunset, though we didn't try the food. I will probably come back to this pub, and would stay in the inn again if I ever have any reason to.
GGuest UserThe Mousetrap Inn proved to be an excellent choice for our recent getaway. The location is absolutely perfect – just a pleasant walk to the main town, giving us easy access to local attractions, shops, and restaurants while enjoying peaceful surroundings.
What truly made our stay memorable was the genuinely friendly staff. From check-in to checkout, every team member was welcoming and helpful, going out of their way to ensure we had everything needed. Their local knowledge and recommendations enhanced our entire visit.
The included breakfast was a real highlight and exceptional value. Fresh, well-prepared options with plenty of variety kept us satisfied each morning before exploring. It's rare to find complimentary breakfast that actually exceeds expectations.
The inn maintains a cozy, welcoming atmosphere that perfectly matches its charming name. Clean, comfortable accommodations combined with the convenient location made it easy to enjoy both tranquil relaxation and vibrant town center activities.
Highly recommended for friendly service, great value, and ideal location.
GGuest UserThis is a functional little hotel that is close to the train station. Don't expect luxury, but you can expect friendly and warm service, and a spacious room.
The reason I booked this hotel was due to the rail strikes. I was on a business trip and meant to be taking the train to London that evening but wasn't able to. Furthermore, it was the Cheltenham races and all the other places had already been booked out.
This room was a lifesaver for me. I was exhausted from an intense itinerary and needed a place to sleep and freshen up. I was pointed to the supermarket close by. As there were all the cutlery and even a microwave in the room, I had no issues rustling up a hot meal for myself.
I am giving this hotel a high rating because the overall experience exceeded my expectations. I just want to make it very clear that guests need to understand this is not a fancy establishment designed for holidaying, but if you are travelling for work purposes, this will come close to being home away from home.
JJWLoved staying at the Bell. Right opposite Tewkesbury Abbey, you couldn’t ask for a better location. Free parking is a real bonus here too and the location is close to the Severn Way walk, for walks down to Deerhurst and beyond.
Friendly , engaging , genuine, and sometimes fun, service and attention from all the staff made us feel very welcome.
The breakfast was so worth the price, and huge portions too! We also stayed for dinner one night ( had a great Indian at the Raj the second night) and were so nicely surprised. Being a ‘pub chain’ hotel you sometimes think the food might be quite bland and corporate but the chefs here know what they are doing. So happy with the food.
One or two minor grumbles might be the traffic noise, as our room was on the road ( so wore earplugs and fine) and the very soft bed, but meh, it was fine really.
We would more than likely stay again if passing through this way in the future.
CCaroline JaneWe are a family of four and booked 2 junior suites and requested both on booking and during email correspondence prior to our arrival for double bed and twin bed configurations. On our arrival we were allocated rooms at opposite ends of the hotel, on different floors and with 2 double beds. Housekeeping had apparently gone home for the night despite arriving before 6pm and so this could not be corrected. The hotel had a beautiful open fireplace in the main bar which for some reason on a cold night in December wasn’t alight. We ate dinner in the hotel brasserie where a significant number of dishes on the menu were unavailable with no explanation from the staff when asked. At breakfast the following morning we were unable to order coffee as apparently this service is not available on weekends. Overall, despite a great location, this was a very disappointing stay.
MMeralWe booked a hotel for one night. The initial price seemed quite good, but it was quite annoying to find out that there was a lack of transparency. They didn’t mention that the car park had an extra charge of £7. Additionally, on Trip.com, breakfast was available for an extra £14, and it was stated that kids under four years old eat for free. When the receptionist asked if we wanted breakfast, we said we would decide in the morning, and she didn’t mention anything further. However, we found out in the morning that breakfast cost £16. Had we decided the night before, it would have been £13, but they also asked for an additional £5 for the kids. Furthermore, the receptionist wasn’t very friendly. Also swimming pool was closed.
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