Hotels With Wifi in North Yorkshire, United Kingdom

Our third stay at The Feversham Arms Hotel.  We were allocated a pool suite which was excellent.  Apparently the hotel is up for sale, the administrators have been brought in.  Hopefully the new owners will be found and after a few tweaks here and there the hotel will be five stars.

Clean and tidy! Excellent service and happy environment ! Nice and big kitchen with big and classic dining room. Very good!

Great place, lovely room and kind staff, would definitely recommend!

Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.

We thoroughly enjoyed our two night stay at White Horse Farm and will definitely be returning. The special offers they often have on are fantastic value for money, but we enjoyed our stay that much that we feel it is definitely worth booking even if there isn't a special offer on. The whole experience was faultless and was made even more special by Jacek whose hospitality seemed effortless and so genuine, he bent over backwards to ensure we were enjoying our time whilst continually serving us with a fantastic well priced gin menu. The room we were in was at the front which gave us fantastic views of the moors, the room itself was clean,modern and cozy. The food in the restaurant was of a high quality and the service very good. Breakfast in the morning was also excellent with a plentiful choice of options. All in all a beautiful period property with a cozy, warm and welcoming atmosphere fantastic for all occasions.

The hotel's location is quite convenient, about a ten-minute walk to the Reeperbahn. However, the hotel itself is old and a bit eerie. The room layout was messy, and the bed quality was so bad that my back hurt after just one night. There are definitely management issues here. I had pre-paid for my room through Trip.com, but the hotel double-charged my credit card. Even after I pointed it out, the charge still went through. I had to contact them through Trip.com and then email the hotel directly to get the duplicate charge refunded. Trip.com showed an 11 AM checkout time, and from 11 AM onwards, a loud bell kept ringing in my room, about once a minute. When I asked the front desk about it during checkout, they said it was a daily fire alarm drill. However, when I mentioned this in my email to the hotel requesting a refund, they denied it, claiming their checkout time was 12 PM. To make matters worse, I forgot my down jacket on the bed when I left. About two minutes later, I remembered and went back to retrieve it, only to find someone already cleaning the room. He asked if I was looking for clothes and pointed to the floor. My white down jacket was thrown on the floor with the bedsheets. I felt terrible at that moment. I had just left, and they were already cleaning, which means they saw me go. Why didn't they immediately notify the front desk to send my jacket there? This definitely doesn't feel like the service you'd expect from a chain hotel. There are clear problems with their service, management, and staff training. I'd advise everyone to avoid this place.

We have stayed here before and it is clean and comfortable staff are lovely and food is excellent 👌

Lovely location freindly and helpful staff

Have stayed here before, though normally not at this time of year, so this may have shaped some of my experience - as I was trading during 2 of the days of my stay, I hoped to be able to eat at the hotel rather than go out; but this was only possible once, as restaurant was only open very limited times, and no alternative food in the hotel was mentioned. Also, the room I was initially given seemed ”tired” but adequate; however, on the second evening, both toilet and sink backed up, so I could use neither (I had put only normal toilet roll into the toilet, and nothing but wash-water in the sink). I did report this the following morning, but it was worse still on my return that evening. The person then on the desk did move me to another room, which was fine. So I can say I had a mixed experience this time!