A Standard Business Hotel with a Convenient Location
**Rating:** ★★★★☆
I recently stayed at the Hyatt Regency Amritsar, and overall, it’s your run-of-the-mill business hotel. The location is convenient, making it easy to access various parts of the city, which was a definite plus.
The hotel itself is clean and well-maintained, with no major complaints regarding the facilities or service. However, I did have a minor issue with my room request. I had specifically requested a non-smoking room through Trip.com, but the request was initially denied. This left me a bit confused, as upon arrival, the hotel still provided me with a non-smoking room. While I’m happy my preference was eventually accommodated, the denial of the request was perplexing and could have been better communicated.
Despite this small hiccup, my stay was comfortable and met my expectations. If you’re looking for a reliable and convenient place to stay in Amritsar, the Hyatt Regency is a solid choice.
Has maintainance issues....pool side furniture worn out...there was a broken glass lying on the pool side...informed staff but all they did was click pictures and never bothered to return and clean the area...lifts have unfinished wooden panels with raw edges...ordered some in room dining which was delayed and on enquiring we were told that they had sent our order to some other room as there system was down and they did not record our order correctly...we were given one room card and on asking for another one , again we were told that the system is down hence unable to give another card...room sizes are very small and had to pay extra for a hardly bigger room. All in all will not stay here again.
One of the female receptionist inadvertently claimed that we had consumed one of the item from the bar which was certainly inaccurate. This situation got somewhat embarrassing as she didn’t believed in us until Mr Inderpal Singh the Front End Manager got involved and resolved the unfounded claim.
Hotel is right in central old Amritsar walking distance from Jallianwala Bagh, Golden Temple and the Partition Museum. Rooms were clean and amenities were good. I would have given 5 stars except for the drawbacks. We booked 5 delux rooms. Some rooms were very spacious, while some were as small as a box with no space to turn around even. This discrepancy should not be there in an ITC hotel. Secondly the service was very poor, the food at the restaurant and room service was very slow and the housekeeping was non existent. We called 4-5 times for towels in the room, as they had removed our used towels and were not provided the same till late night. Nothing should require 5 calls to get done which indicates their callousness. Otherwise I would still recommend this place if they improve on these points.
The hotel is pretty close to main areas and not bang in the noise.The restaurant serves great brunch and we found the best Amritsar kulcha here,itself. The rooms are clean and we got an upgrade at checkin. The hotel has standard amenities and a small pool with gym at the top of the hotel. The only sour note was probably how the hotel measures it staff perfor***ce. The ***ager of the coffee shop and the waiters were insistent that we give good feedback. It seems the praise is being pushed which we would have given any how. The second unprofessional thing was that our flights were in the evening and we asked for late checkout. The front desk seemed amused and were playing with us. This is not professional. I would recommend the food even if its price (a la carte) is significantly higher.
Chandigarh is the second best hotel for a good value for money! Beautiful environment and quiet! The room was comfortable and clean! It is a super cost-effective hotel! Recommended stay
Very kind and friendly nd helpful staff but at first day I arrived early in the morning at 07:30 Am or 08:00 I think there was a guy Mr. Anuj I asked him is it possible to early check inn he told me that take a seat and wait for 10 minutes and after 10 minutes I was told by Mr.anuj that your room is ready i thought wow but after few minutes Mr.Anuj said I have to pay 1500 more for early check inn then I left the hotel early in the morning and came back for check inn at 16:00 o clock something. But I can understand I came earlier so it’s fine but all the FO staff and room service staff is great as well .
But specifically the lady who clean up my room everyday I forgot to ask her name but she is very good at communicating provide the best service thank you.
The TAJ will always be the TAJ..from the time we arrived till we checked out..there is nothing to complain about❤️❤️❤️❤️ the room was spacious and the bed was very comfortable..thanks to mr Ranjit for the upgrade and thanks to JAY and the team at the restaurant which always surprise us with something nice for bfast👍👍👍👍👍⭐️⭐️⭐️⭐️⭐️⭐️ thanks to everyone at the TAJ for taking care of my Mom and Me🙏🏽❤️🙏🏽
The area around the hotel is almost deserted, and shopping is not very convenient. But the service is still good. There is also a restaurant in the hotel that is open until eleven o'clock in the evening. The room is clean, but it is very inconvenient without a car.
Great
60 reviews
9.3/10
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9.2/10
Great
GGuest UserOne of the female receptionist inadvertently claimed that we had consumed one of the item from the bar which was certainly inaccurate. This situation got somewhat embarrassing as she didn’t believed in us until Mr Inderpal Singh the Front End Manager got involved and resolved the unfounded claim.
GGuest UserOurs was a single night stay at hotel hong kong inn, the room was clean and it comes with basic toiletries like soap and shampoo. They provide 2 bottles of 500ml mineral water bottle as complimentary. The hotel is near the amritsar railway station and is reasonably close to the golden temple as well. The food here was good which we had ordered through room service. They have free wifi as well. The bed and room were clean as well. The hotel has a lift and the staff here was helpful and courteous. Overall a good value proposition.
GGuest UserITC Raja Sansi is a wonderful property and our stay was good. The staff was professional and warm. Food was good too!
Access to the room and privacy needs significant improvement.
The ground floor rooms are unable to sit with curtains open. Even with the sheers closed, there is complete.visibility inside.
Further small housekeeping gaps like mini bar not working and not stocked, just one towel in the bathroom despite double occupancy etc were some gaps.
KKevin GurbaniThe TAJ will always be the TAJ..from the time we arrived till we checked out..there is nothing to complain about❤️❤️❤️❤️ the room was spacious and the bed was very comfortable..thanks to mr Ranjit for the upgrade and thanks to JAY and the team at the restaurant which always surprise us with something nice for bfast👍👍👍👍👍⭐️⭐️⭐️⭐️⭐️⭐️ thanks to everyone at the TAJ for taking care of my Mom and Me🙏🏽❤️🙏🏽
RRajeev K AgarwalWhat a beautiful stay I had at this wonderful hotel.
From the services (receptionist, bellboy, housekeeping, restaurant staff) being excellent to the cleanliness and the very modern looking hotel that this is.
Requested the hotel to organise room deco for my wedding anniversary and Mr Manoj Sharma ensured to overdeliver with a beautiful deco and cake in the room which was a pleasent surprise for my wife.
The food at the restaurant above is delicious and regardless if its breakfast buffet, high tea and/or dinner, the quality remains top notch and the service even better by their superb staff.
Hotel is located within Hall Bazaar itself which makes it easy to walk around for shopping and also just a 5-10 mins ride to Sri Harmandir Sahib.
Honestly, for a 4* hotel, this hotel had the people, food and facilities of a 5* hotel. Love everything bout this hotel and having celebrated my wedding anniversary here, this hotel will always remain special to me and my trip to Amritsar, India.
BbibrewdogA Standard Business Hotel with a Convenient Location
**Rating:** ★★★★☆
I recently stayed at the Hyatt Regency Amritsar, and overall, it’s your run-of-the-mill business hotel. The location is convenient, making it easy to access various parts of the city, which was a definite plus.
The hotel itself is clean and well-maintained, with no major complaints regarding the facilities or service. However, I did have a minor issue with my room request. I had specifically requested a non-smoking room through Trip.com, but the request was initially denied. This left me a bit confused, as upon arrival, the hotel still provided me with a non-smoking room. While I’m happy my preference was eventually accommodated, the denial of the request was perplexing and could have been better communicated.
Despite this small hiccup, my stay was comfortable and met my expectations. If you’re looking for a reliable and convenient place to stay in Amritsar, the Hyatt Regency is a solid choice.
GGuest UserConveniently located at 20 mins drive from chandigarh airport. Rooms and services were excellent. Staff was very co-operative. Buffet spread was very good. Hotel interiors and amenities were fabulous.
GGuest UserThe hotel is located in a strategic location. I had a late night check-in and it was a bit unwelcoming since the concierge were chilling on the couch until I had to call onto them. I also called for the concierge twice to assist me with baggages but no one answered the phone for 4-5 times, and when answered no one actually came to assist me until I walked down and informed them again. Rooms a bit old but overall okay.
GGuest UserHas maintainance issues....pool side furniture worn out...there was a broken glass lying on the pool side...informed staff but all they did was click pictures and never bothered to return and clean the area...lifts have unfinished wooden panels with raw edges...ordered some in room dining which was delayed and on enquiring we were told that they had sent our order to some other room as there system was down and they did not record our order correctly...we were given one room card and on asking for another one , again we were told that the system is down hence unable to give another card...room sizes are very small and had to pay extra for a hardly bigger room. All in all will not stay here again.
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