The location is absolutely fantastic! We took a bus from Fukuoka Airport, and the hotel was right across the street from where we got off. The Karashimacho tram station is just a short walk downstairs, making it super convenient to get to the JR station and the Kumamon Square (部長辦公室). Plus, there are great tonkatsu and ramen spots within a five-minute walk.
We stayed in the Kumamon-themed room, and they refilled our folders every day.
The room was very spacious with a fantastic view. The air conditioning was quiet, and the hotel service was excellent. We could enjoy the hot spring every day, and the scenic water features of the hotel's onsen were beautiful. They even provided complimentary fragrant capsule coffee! The location is incredibly convenient, just a 2-minute walk from Kumamoto Station.
We booked two rooms for our family of four as each room is rather small. We stayed three nights and enjoyed ourselves. Car park is round the corner so its convenient. Hotel gave us a voucher for discounted parking. The hotel is very central and convenient with a MacDonalds right downstairs.
We booked a Japanese-style room in the main building. The room felt quite spacious, functioning as a living room by day and converting into a tatami bedroom at night. Although the bathroom was small, it featured excellent wet/dry separation.
During our stay, even though it was a fully booked weekend, we could always find an available private hot spring bath, choosing between the outdoor rotenburo and indoor options. My absolute favorite was the open-air bath; soaking in it with a gentle breeze was incredibly relaxing, and despite it being summer, I didn't feel overly hot.
A special mention goes to the yukatas provided daily; they were incredibly stylish, and we could choose our preferred design.
We opted for the half-board plan (one night, two meals), and over our three-day stay, the dinners were never repetitive. The main courses—from the Wagyu shabu-shabu on the first day, to the exquisite Kaiseki dinner on the second, and the snow crab shabu-shabu on the third—were all incredibly delicious.
The hotel offers a shuttle service to/from the station and assistance with booking onward travel and tickets, though these services require advance booking.
Highly recommended!
This hotel in Kumamoto offers great value for money, much more affordable than Fukuoka. It's a new hotel located right in Kumamoto city center, making it an excellent choice. We took the Fukuoka Airport bus to the Kumamoto Bus Terminal, and it was less than a 10-minute walk from there. The hotel is also very close to the shopping street, which we walked through several times a day – super convenient for dining and shopping.
**Facilities:**
The building is prominent and easy to find. The lobby offers a variety of tea bags, and toiletries are available for self-service. The in-room facilities are relatively new, convenient, and easy to use.
**Hygiene:**
The room was clean and tidy, and the linens were comfortable.
**Environment:**
The location is superb, just a short walk to the shopping street and the city's central area.
**Service:**
The staff were efficient and friendly.
The breakfast was quite unique, offering various local horse meat options. The taste was decent, nothing extraordinary. I was particularly impressed by the local transparent soy sauce and even bought some to take home.
🛍️ The hotel is conveniently located just behind SAKURA MACHI Kumamoto and is a mere 10-minute walk from the main shopping street. It is also surrounded by tram stations, making travel easy and accessible.
🚙 Although the hotel does not have its own parking lot, it offers discounts at nearby parking facilities. I found it more convenient, however, to park at the lot directly in front of the hotel for 1,400 Yen per night, which is almost the same price as the hotel's discounted options.
🛌 The room size is typical for a Japanese hotel with two twin beds, but the bathroom is slightly larger than average. The only downside is that one of the beds is positioned too close to the window, meaning you'll sleep near the curtain, which is a bit dusty.
Staff were nice, a couple of them speaks English well. Our twin room with sofa bed was adequate. Sofa bed has seen better times n can feel the springs, not for someone who is on heavy side. Location of hotel is good. We love the hair dryer, Refa brand, top notch. Parking cost ¥1000 per night. Just behind is the shopping street and ard 15 mins walk is a big shopping mall, Sakura Machi. Kumamoto Castle can be seen opposite the hotel but if walking is still not so near. We decided to check out of hotel and drove to the castle. There are a few parking lots near to the castle but some need to walk longer.
Newly opened so all amenities are in good condition. Shower is perfect 👌
Only got 2 pools for hot spring; can’t compare with the one in Kyoto. Overall excellent experience 😄😙
Excellent value for money! The environment is great, and the facilities are comprehensive. The breakfast was incredibly rich and delicious; I ended up eating four bowls of Kumamoto noodles! I'll definitely stay here again next time. The single room was surprisingly comfortable! The front desk staff were also very helpful, and you can even store your luggage yourself.
This hotel is, without a doubt, the most satisfying I've stayed at during my solo trips to Japan over the past few years! 👍5☆☆☆☆☆
1. The hotel is conveniently located right next to Kumamoto Station, just a 3-4 minute walk to the left after exiting (Photo 3). The rooms are spacious, and the bathrooms are large. They provide complimentary bottled water. It's quiet at night. Photos 5 & 6 show the view from room 714. The front desk staff are patient, professional, and attentive. 👍
2. There are many dining options inside the train station, making meals very convenient.
3. There are bus and tram stops right outside the hotel. You can use IC credit cards (UnionPay, VISA) and Alipay directly on all Kumamoto city buses and trams for payment, which is incredibly convenient! We walked to Kumamoto Castle, stopping at Kitaoka Shrine ⛩ along the way. We took Tram Line A back. It's very close to Kumamoto Castle and the city center.
4. The next morning, we headed to Mount Aso. We bought tickets to Aso Station at Kumamoto Station, and there were several train times to choose from. Very convenient!
If you're planning a city walk in Kumamoto and a visit to Mount Aso, I highly recommend this hotel.
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CChubby Girl On Tour🛍️ The hotel is conveniently located just behind SAKURA MACHI Kumamoto and is a mere 10-minute walk from the main shopping street. It is also surrounded by tram stations, making travel easy and accessible.
🚙 Although the hotel does not have its own parking lot, it offers discounts at nearby parking facilities. I found it more convenient, however, to park at the lot directly in front of the hotel for 1,400 Yen per night, which is almost the same price as the hotel's discounted options.
🛌 The room size is typical for a Japanese hotel with two twin beds, but the bathroom is slightly larger than average. The only downside is that one of the beds is positioned too close to the window, meaning you'll sleep near the curtain, which is a bit dusty.
GGuest UserIt was comfortable! ❢
The greetings were pleasant, the room was spacious and clean, and the location was great.
The changing room in the large bath was clean, the air conditioning worked well, and it was very comfortable.
The welcome sweets and drinks were also a nice touch. They maintained a reasonable distance, making it a truly relaxing and relaxing inn. 💖
AAnonymous UserWe booked two rooms for our family of four as each room is rather small. We stayed three nights and enjoyed ourselves. Car park is round the corner so its convenient. Hotel gave us a voucher for discounted parking. The hotel is very central and convenient with a MacDonalds right downstairs.
AAnonymous UserFor my three relaxing days in Kumamoto, I picked this hotel, which boasts a prime location. We relied solely on the tram for all our excursions, and its superb location meant most places were just a couple of stops away – truly fantastic. I also got to visit all the restaurants and cafes I'd been eager to try. Sakuramachi shopping mall is directly opposite, just a five-minute walk away, and there's a bus stop there with services to the airport. The hot spring on the 12th floor, featuring both indoor and outdoor baths along with a sauna, was a wonderful bonus.
AAlbina LiubitskaiaAn absolutely wonderful experience. The staff at the ryokan were incredibly polite and always ready to help with anything we needed. Upon check-in, we were provided with traditional attire, pajamas, tabi slippers, bath amenities, and a small welcome treat with matcha and coffee. We also asked at the front desk if they could give us a ride to the bus stop after check-out, and they kindly said yes, of course.
Our room was spacious, clean, and beautifully decorated. At first, we were planning to explore several other local onsens, but after experiencing the ones at the ryokan, we felt completely satisfied.
There are separate baths for hotel guests (men’s and women’s), baths open to both guests and visitors (also divided by gender), as well as a private onsen. One of the onsens also has a sauna. The traditional dinner and breakfast were both impressive—delicious and very generous in portion. The surrounding grounds are stunning, perfect for peaceful walks. This ryokan is a bit further from the main cluster of inns, but that was exactly what we wanted—to enjoy quiet walking. At night, our futons were laid out for us, adding to the authentic experience.
The only reason I deducted one star is the very bright green light on the ceiling that stays on all night and can’t be turned off or covered. I didn’t have a sleep mask with me, and the ryokan didn’t provide one, so I had a sleepless night. It was quite unpleasant. That said, I still highly recommend this ryokan—it’s an unforgettable place to stay.
DDJqiThis hotel is, without a doubt, the most satisfying I've stayed at during my solo trips to Japan over the past few years! 👍5☆☆☆☆☆
1. The hotel is conveniently located right next to Kumamoto Station, just a 3-4 minute walk to the left after exiting (Photo 3). The rooms are spacious, and the bathrooms are large. They provide complimentary bottled water. It's quiet at night. Photos 5 & 6 show the view from room 714. The front desk staff are patient, professional, and attentive. 👍
2. There are many dining options inside the train station, making meals very convenient.
3. There are bus and tram stops right outside the hotel. You can use IC credit cards (UnionPay, VISA) and Alipay directly on all Kumamoto city buses and trams for payment, which is incredibly convenient! We walked to Kumamoto Castle, stopping at Kitaoka Shrine ⛩ along the way. We took Tram Line A back. It's very close to Kumamoto Castle and the city center.
4. The next morning, we headed to Mount Aso. We bought tickets to Aso Station at Kumamoto Station, and there were several train times to choose from. Very convenient!
If you're planning a city walk in Kumamoto and a visit to Mount Aso, I highly recommend this hotel.
GGuest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
AAnonymous UserThe room was very spacious with a fantastic view. The air conditioning was quiet, and the hotel service was excellent. We could enjoy the hot spring every day, and the scenic water features of the hotel's onsen were beautiful. They even provided complimentary fragrant capsule coffee! The location is incredibly convenient, just a 2-minute walk from Kumamoto Station.
Kkimi jerryThis hotel in Kumamoto offers great value for money, much more affordable than Fukuoka. It's a new hotel located right in Kumamoto city center, making it an excellent choice. We took the Fukuoka Airport bus to the Kumamoto Bus Terminal, and it was less than a 10-minute walk from there. The hotel is also very close to the shopping street, which we walked through several times a day – super convenient for dining and shopping.
**Facilities:**
The building is prominent and easy to find. The lobby offers a variety of tea bags, and toiletries are available for self-service. The in-room facilities are relatively new, convenient, and easy to use.
**Hygiene:**
The room was clean and tidy, and the linens were comfortable.
**Environment:**
The location is superb, just a short walk to the shopping street and the city's central area.
**Service:**
The staff were efficient and friendly.
The breakfast was quite unique, offering various local horse meat options. The taste was decent, nothing extraordinary. I was particularly impressed by the local transparent soy sauce and even bought some to take home.
LLei,taoOverall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
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