Great staffing with great service.
Able to catch multiple free shuttles from/to Wado-Kuroya station. I just have to make a free call through the Trip.com app to contact the hotel, although the staff speaks little English, we were able to communicate using google translate, make sure to use simple language to make it easier for everyone if you are only English speaking.
Train at this station is not frequent so best to plan ahead.
Only to improve on is i wish we have bigger room for 4 people with the price we were paying. But overall it’s a nice traditional Japanese Ryokan.
I had a great stay at this hotel! The room was beautifully decorated, clean, and very comfortable. It's conveniently located not too far from Omiya Station, surrounded by plenty of restaurants and convenience stores. Unfortunately, I didn’t get a chance to try the spa, so I can’t comment on that part. But overall, it was a very pleasant experience.
We booked a Japanese-style room for four with futons on tatami mats. The bedding was a bit firm but acceptable. The room wasn't very big, but it was very clean.
The hotel's location was great, right in the city center. There's an art museum on the second floor of the same building, featuring a Picasso painting, but photography isn't allowed. Admission for adults is 1000 JPY. In this regard, it doesn't quite measure up to the Getty Museum, which is massive, free, and permits photography.
The hotel breakfast offered both Japanese and Western options and was very generous. Nearby attractions include Kawagoe Ichibangai and Hikawa Shrine, where you can pray for good fortune.
I'd like to extend a special thank you to Ms. Furuhashi at the front desk! I was trying to book ferry tickets online from Aomori to Hakodate but encountered a problem; I couldn't navigate the Japanese website. Ms. Furuhashi very patiently helped me book tickets for my whole family on her phone, a process that took a full 40 minutes. She solved a huge problem for me, as all our subsequent hotels were already booked, and if we hadn't secured those tickets, our entire itinerary would have needed to be rearranged. We can't thank her enough! We're currently on the ferry to Hakodate, and I'd give her ten thousand thumbs up!👍
A relatively new hotel about to celebrate their 5th anniversary. If I had come two weeks later, I would be able to celebrate their fifth anniversary with their lucky-draw kind of thing when you so happen to be staying there during that time.
It's close to the station, so it's easy to find and I didn't get lost. I was there after an event at Saitama Super Arena, so it was great that it was close to the arena. However, the amenities included lotion and emulsion, so I bought them at a nearby convenience store. It was good that the convenience store was on the second floor, but it would have been better if they had lotion and other items. I'd like to use it again next time.
I stayed here to go to an event at Saitama Super Arena! It was very close and convenient, and there were many convenience stores and places to eat nearby, which was helpful! The hotel was clean and the breakfast was delicious, so I was very satisfied! If I go to Saitama Super Arena again, this hotel will be my only choice!
The room was not cleaned during the extended stay. Other things were ok. The washing machine was only available downstairs and it was a coin-operated washing machine. I didn't dare to use it. The location was close to the Shinkansen and was a bit noisy. Other things were ok.
The hotel is very close to the station within 3 minutes walk. There is a supermarket opposite the hotel to buy things, but the hot water in the bathroom is very long before it is hot. It is cold immediately after washing. The longest wait is 5 minutes.
This century-old hotel is just next to the river. The scenery is like a painting. It is very difficult to get there. Although the hotel is undergoing some new projects, the breakfast and dinner are good. There is also a pedestrian street selling authentic products near the hotel. There is time to buy tickets near the station, there is a special car to pick up the boat to enjoy the scenery along the river, the boat and Cheng Dawei fifteen minutes, the stop is the hotel, a good choice.
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9.6/10
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GGuest UserA nice newer hotel located around 750 meters from the train station. It is located close to walking streets and some historical sites. It’s more of a business hotel so some of the rules are reflected in their approach. The workers are very nice although not too many English speakers. The lobby is nice and simple and it has many samples only available at specific times I believe 3 pm till midnight. The rooms are very nice, bigger or than my Apa hotels and big tv and comfortable bed. Comes with long hard almost feels like small rocks in pillow. Get a second pillow that is softer in the lobby subject to time restrictions. Lighting is ample and there is desk and chair. Bathroom is one of those deep tubs and spout that provides water to both sink and tub. Nice electric Toto toilet with lots of pressure. My only complaint about bathroom is low water pressure and at times I had not enough very hot water to fill the tub in less than 30 minutes and be warm. The towels are small. Get more towels downstairs at desk.
The room comes with a nice but not decadent buffet breakfast which starts at 6:30 till 8:30 unless you are there on a day it’s open till 9. Dinner is tasty but fairly bland. Everything looks nice but don’t come late because they don’t keep it well stocked near the end of hours. Mainly faux beef items and some grilled fish, funky eggs that change daily and sausage. There is good pastries but they do run low on them. Lots of marinated veggies, miso soup, low protein curries and soups. Coffee tea fruit drinks coke and sparkling water are available during meals and certain times during the check in time until say 6 unless there’s liquor out on weekend. Onsen is small but clean. Not maintained that often and closed from 9 am till 3 pm which is silly. Just clean it for a couple of hours like 2-4 am and leave open during prime time. Get a robe downstairs but don’t wear it nor pajamas to breakfast. No items in onsen so bring your skin products and Tahoe’s from the lobby. No seats for dressing nor drying your hair. No hair products or razors or shaving cream or brushes or combs in onsen. No extra towels so don’t forget yours.
GGuest User4 Senior backpackers in Japan ”stumbled” onto this gem of a Japanese inn next to the Arakawa River. Less than 10 minute walk from the Kami-Nagatoro station and 10 minute walk to Nagatoro Station. We chose location due to proximity to river and start of river boat downstream river ride-sites. We were pleasantly surprised by the hospitality shown throughout our two-day stay. We were late in coming out of the mountains of Gunma prefecture (2 hour plus train ride away) and called the inn to notify and were subsequently told that this was no problem for check-in and supper. Fortunately we made up time lost and got to the inn earlier that expected and enjoyed the serene tree-lined river and men's and women's communal furo (shower/bath also in rooms) with outdoor views before dining. Then...we were overwhelmed by the quality and quantity of the dinner! A real treat to get a 7+ course Japanese meal featuring the specialty vegetables and protein of the region! Upon departure we chose to walk with packs back to Kami-Nagatoro Station, along the river, but the proprietor had the Inn van ready and waiting to take us to the train station. The included breakfast's were also multi-course Japanese style, with regional specialties.
Granted, the hotel is somewhat time-worn, probably seeing its zenith in the 80's and 90's but all the facilities were cleaning, usable and safe. All staff went made a great effort to ensure that we were enjoying the locale and the Inn. This location, in our opinion is much more serene and ”touristy” than the main area surrounding Nagatoro station but is only 10 minutes walking from that action. If opportunity arises, we will return. The Saitama Museum of Natural is just across the street but this large and modern facility was not open on our late arrival and on Monday. We left on Tuesday morning, but wanted to visit this place also.
GGuest UserIt's close to the station, so it's easy to find and I didn't get lost. I was there after an event at Saitama Super Arena, so it was great that it was close to the arena. However, the amenities included lotion and emulsion, so I bought them at a nearby convenience store. It was good that the convenience store was on the second floor, but it would have been better if they had lotion and other items. I'd like to use it again next time.
GGuest UserHighly recommend!
We had 2 rooms, one with a private bath, the other was the special room on the 6th floor. The special room appeared to have the original materials and fixtures, which we appreciate. Everything was maintained very well. If I could suggest one thing, it would be having the carpet replaced in the room, as well as in the public spaces.
Breakfast had a good variety of western and Japanese foods. The fixed course dinner was exceptional, from the presentation to the taste.
One memorable experience for us was the table tennis. Our whole family had such a good time!
Last but not least, the service was top-notch. From the moment we stepped in the hotel, Kitabori was there to welcome us and ensured that we had everything we needed. His professionalism and attention to details truly enhanced our stay! We would definitely stay there again.
DDerek RamuThere is a large shopping mall nearby, and it is also close to Omiya Station. It is convenient to go to Omiya Park and the Railway Museum. The breakfast is very good, the facilities are relatively old, but I personally think it's okay.
GGuest UserGreat staffing with great service.
Able to catch multiple free shuttles from/to Wado-Kuroya station. I just have to make a free call through the Trip.com app to contact the hotel, although the staff speaks little English, we were able to communicate using google translate, make sure to use simple language to make it easier for everyone if you are only English speaking.
Train at this station is not frequent so best to plan ahead.
Only to improve on is i wish we have bigger room for 4 people with the price we were paying. But overall it’s a nice traditional Japanese Ryokan.
RReygiezelAll in all good but check in is so very late 16::00 afternoon then the check out is very early 10:00 in the morning that’s only not good if you are travel along time you need to rest but this is not good to the travelers but they have considerable reason if they finished to clean the room they give you have to check in right away before 4 of the time as the time for check in that’s only the main reason that not accessible ?but it’s recommended also to those want to stay near in station of train and bus , near convinience store and restaurants to eat .
LLinJennyHad a wonderful time here! The staff was super polite and friendly, although be mindful that they don’t speak very much English, so having a translator app on hand was very helpful. The room was spacious, clean, and had all the amenities we needed for a delightful experience. We arrived by train, but the route on foot to the hotel was fairly easy to navigate. The Onsen was the highlight of the place. It was very clean and well maintained. The outdoor bath was incredible. I would definitely come back here if I get the chance to :)
PPhuriI had a great stay at this hotel! The room was beautifully decorated, clean, and very comfortable. It's conveniently located not too far from Omiya Station, surrounded by plenty of restaurants and convenience stores. Unfortunately, I didn’t get a chance to try the spa, so I can’t comment on that part. But overall, it was a very pleasant experience.
GGuest UserBooked this hotel for overnite stay while on the way to Nikko. The are is quiet at night time. The room is just a standard Japan hotel room, though size is bigger compared to those in Tokyo downtown area. The hotel spa (or onsen) is actually few mins walk away (and need to go up to footbridge to cross the road). We drove to the spa mainly because there is a restaurant that we could have dinner. As we arrived late, we didn't try the onsen there. The spa looks good and staff there is very nice.
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