The room was quite spacious, and the service was good. The location is also nice. Breakfast was a bit pricey at 34 per person, and the selection was quite limited.
The hotel is good and convenient. The following coffee restaurant is convenient for breakfast. The price is right. The taste is not bad. Everything is suitable. It is also good to go out shopping.
The unit Is clean though a bit dated. Good bedrooms size with fairly comfortable beds. Dining area is a bit tight with a tiny round table and 2 chairs, so a family of 4 can sit at the table together. Bathroom is dated, air ventilation is quite poor, a refresh to the bathroom would be great. Carpark is an issue, limited space so we don’t drive out during evening time as we are worried not to get a park when we return.
The boss Brett is enthusiastic, the car and backpack hotel facilities are old, but still relatively clean, the kitchen bathroom living room is clean, the garden lawn is beautifully manicured, the old-fashioned English style, the photo is attached for reference.
Well ..Firstly..AS SOON AS I GOT INTO THE APARTMENT...IT WAS LIKE...””IM INSIDE AN OVEN ”..OR IN A 😓 desert !!
I went all around the apartment looking for aircon....but...
Trust me....NONE...
SO I am actually going through menopause...and I WAS VERY 😡 upset ..I knew this very moment....””I WONT SLEEP IN THIS HEAT TONIGHT ..hot flush n then the apartment was really really 🔥 HOT...THE temp yesterday was as high as 30°c...I have pictures as evidence ..on the Facebook community page about the temp last night or yesterday..
I KEPT ON Taking short cold showers in order to get ”:some'””
Sleep..
But yes ..It was a long frustrating night for me..
Secondly..at 11.00pm..to 1135pm.WE HAD NO WIFI...
I HAD TO EMAIL .TRIP.COM..
SO AFTER 25MINS ...THE WIFI WAS TURNED BACK ON...
THIRDLY...fleas in ALL BEDDINGS...
WE TOOK OFF THE BEDDNGS ..N SLEPT ON THE FLOOR..
Because on the bed..the fleas were biting n I brought sheets from home .. which I always do whenever I go to any hotel ..
N used it to spread it ontop just to lay down on it...
Well apart from all these ..everything else was fine ...
But yes ..I would NEVER BOOK ACCOMODATION without aircon ...I cannot imagine ..how is it possible 🤔 esp in an area such as taranaki ...with so much heat ...n NO AIRCON...WELL THATS ALL ..
U can see the photos...it's telling u..the temperature.
I'm.. NOT the only one ..who felt the heat ...
It's NOT JUST ABOUT MY MENOPAUSE...
THE TEMP DURING SUMMER IS UNTOLERABLE for EVERYONE!@
The staff members were so nice and friendly. The room was very clean and tidy. Share toilets and share kitchen were just nearby our room and they were clean as well. Would definitely come back and recommend this place :)
On the day of checking-in, we found hair and stain marks (mud?) on the bed covering on both beds, however after showing the receptionist the photos, they took it seriously and reacted fast. The room got cleaned while we were out. They provided us with the complimentary breakfast for two as a courtesy compensation. With their positive attitude and efficient responses and reactions, we were happy to think that it was just an accident.
There must be some sort of car racing going on in New Plymouth on the day of our second-day stay. As we were waken up early in the morning, before 7am, by lots and lots of noises coming from the running of car engines that was so close to us. As we opened up the curtains to see what was going on, we then shockingly saw many racing cars were just lining right in front of the hotel main entrance, getting some sort of registration or something as you can see there was a table and some staff there doing something. Therefore, racing cars kept coming in more and more, and the annoying noises were constantly heard from the engine and people’s talkings over and over until around 7:30am. Honestly, we were quite unhappy about that! Visitors coming to stay at a hotel hoping to have some good rest, not expecting to be waken up early in the morning in that way. If they have arranged this type of event, they should have let all other guests know of this in advance when the booking was made to ensure that they are prepared or willing to take it. Therefore, with this thing happening that morning, I am not sure if I would want to go back to this place or not. Sorry to say that but I didn’t feel well after being waken up that early with constant noises and didn’t feel any respect in the situation.
Hopefully to see some improvements there.
Great
51 reviews
9.0/10
Price from
RUB 4,187
per night
Check Availability
See All Hotels With Wifi in Taranaki
Latest Reviews for Taranaki Hotels
See all
9,0/10
Great
TTess BBOn the day of checking-in, we found hair and stain marks (mud?) on the bed covering on both beds, however after showing the receptionist the photos, they took it seriously and reacted fast. The room got cleaned while we were out. They provided us with the complimentary breakfast for two as a courtesy compensation. With their positive attitude and efficient responses and reactions, we were happy to think that it was just an accident.
There must be some sort of car racing going on in New Plymouth on the day of our second-day stay. As we were waken up early in the morning, before 7am, by lots and lots of noises coming from the running of car engines that was so close to us. As we opened up the curtains to see what was going on, we then shockingly saw many racing cars were just lining right in front of the hotel main entrance, getting some sort of registration or something as you can see there was a table and some staff there doing something. Therefore, racing cars kept coming in more and more, and the annoying noises were constantly heard from the engine and people’s talkings over and over until around 7:30am. Honestly, we were quite unhappy about that! Visitors coming to stay at a hotel hoping to have some good rest, not expecting to be waken up early in the morning in that way. If they have arranged this type of event, they should have let all other guests know of this in advance when the booking was made to ensure that they are prepared or willing to take it. Therefore, with this thing happening that morning, I am not sure if I would want to go back to this place or not. Sorry to say that but I didn’t feel well after being waken up that early with constant noises and didn’t feel any respect in the situation.
Hopefully to see some improvements there.
MMumtaz MerdjWell ..Firstly..AS SOON AS I GOT INTO THE APARTMENT...IT WAS LIKE...””IM INSIDE AN OVEN ”..OR IN A 😓 desert !!
I went all around the apartment looking for aircon....but...
Trust me....NONE...
SO I am actually going through menopause...and I WAS VERY 😡 upset ..I knew this very moment....””I WONT SLEEP IN THIS HEAT TONIGHT ..hot flush n then the apartment was really really 🔥 HOT...THE temp yesterday was as high as 30°c...I have pictures as evidence ..on the Facebook community page about the temp last night or yesterday..
I KEPT ON Taking short cold showers in order to get ”:some'””
Sleep..
But yes ..It was a long frustrating night for me..
Secondly..at 11.00pm..to 1135pm.WE HAD NO WIFI...
I HAD TO EMAIL .TRIP.COM..
SO AFTER 25MINS ...THE WIFI WAS TURNED BACK ON...
THIRDLY...fleas in ALL BEDDINGS...
WE TOOK OFF THE BEDDNGS ..N SLEPT ON THE FLOOR..
Because on the bed..the fleas were biting n I brought sheets from home .. which I always do whenever I go to any hotel ..
N used it to spread it ontop just to lay down on it...
Well apart from all these ..everything else was fine ...
But yes ..I would NEVER BOOK ACCOMODATION without aircon ...I cannot imagine ..how is it possible 🤔 esp in an area such as taranaki ...with so much heat ...n NO AIRCON...WELL THATS ALL ..
U can see the photos...it's telling u..the temperature.
I'm.. NOT the only one ..who felt the heat ...
It's NOT JUST ABOUT MY MENOPAUSE...
THE TEMP DURING SUMMER IS UNTOLERABLE for EVERYONE!@
GGuest UserSignage made property easy to find. Property immaculately presented inside and out. Checkin very easy, well dressed host pleasure to deal with. Room was spotless and provided everything travellers would require. VERY tiny,teeny weeny thing- no instructions on how to use the TV! If you dont have Sky at home, and given 2 remotes , very confusing. I strongly believe that host would have solved this issue if I had asked and if I hadnt been so tired, I would have asked him. But this in NO way would stop me returning or recommending this motel to fellow travellers. 5 out of 5 rating.
GGuest UserWe went to New Plymouth for a weekend and stayed with Novotel New Plymouth. We had an excellent experience with them, the staff was very friendly and helpful and the room was modern and clean. We will definitely stay with them again.
YYuanTThe unit Is clean though a bit dated. Good bedrooms size with fairly comfortable beds. Dining area is a bit tight with a tiny round table and 2 chairs, so a family of 4 can sit at the table together. Bathroom is dated, air ventilation is quite poor, a refresh to the bathroom would be great. Carpark is an issue, limited space so we don’t drive out during evening time as we are worried not to get a park when we return.
1118931****The room was quite spacious, and the service was good. The location is also nice. Breakfast was a bit pricey at 34 per person, and the selection was quite limited.
GGuest UserGood price for 5 nights. As I mentioned at reception the room service staff replaced towels that were hung up and which I was happy to use again (contrary to what it said on the card in the bathroom and is now standard practice in most hotels). That was an extra 4 towels to the laundry over 5 days for one room - this all adds up - I am just thinking of the planet and also the autolodge laundry bills!
GGuest UserThe room was older but very clean, the wall was cracked, the carpet stained and the toilet not bolted to the floor. None of things made the stay any less funtional and the service standard and facilities were excellent. It was excellent for our family and we would stay again.
CClarenceI booked a Double or Twin Room in The Metrotel for 3 people staying two nights in New Plymouth. First, the room is spacious enough that we could have our own space during the stay and everything is neat and tidy. There is a in-room mini kitchen and guest laundry outside while it is very important to us. Highly recommended this to you.
What promotions are available for hotels with Wi-Fi in Taranaki?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.