Hotel near Termini Central Station,Rome18.3% of visitors choose this area
MM300910****2025.08.09
The room was a decent size, but the attention to detail was lacking. For instance, the bathtub was very slippery, and the shower head sprayed water everywhere. Additionally, no complimentary bottled water was provided, although the front desk confirmed the tap water was drinkable. Breakfast, priced at 28 euros per person, was unappetizing and offered extremely poor value for money. We would have been much better off opting for the breakfast at the Chinese restaurant next door, which was both more generous and delicious. Its main positive was its proximity to the train station, only a 5-minute walk away.
Hotel near Termini Central Station,Rome18.3% of visitors choose this area
AAnonymous User2025.09.07
The hotel is incredibly close to the train station, less than a 5-minute walk away. As a local chain hotel, everything was pretty standard and met expectations. Despite its proximity to the train station, the presence of security guards at the entrance meant I never felt unsafe. Breakfast options were somewhat limited, but sufficient to fill me up. It's a great choice for travelers using the train, and I would definitely choose it again on my next trip to Rome.
The location is fine. There's a bus stop right in front that connects to a metro station going straight to Rome’s city center. The place is clean and quiet.
Some staff are friendly and helpful. Others seem like they don’t want to be there. No greeting, no eye contact—just a sense of disinterest. Cleaning staff stared at us like we were in their way. No “hello,” just pressure to leave so they could do their job. It might be a cultural thing, but it felt cold.
You can rent a water kettle for €15, and you’ll get the money back if it’s returned in good condition. But even that feels like a trust issue with guests. For hot water, a deposit system like that seems excessive.
The price matches the service and accommodation. It’s not great, not bad—just okay. Don't expect much more than the basics.
Hotel near Termini Central Station,Rome18.3% of visitors choose this area
Ssalvalasilvia 2025.02.27
Big spacious room, tiny but comfortable bathroom.
The room was clean, as you can see there are only some scuff marks from the trolleys of the people previously occupying the room.
The location is good. Near a lot of restaurants, near the station but in a safe area, and with a metro station nearby.
The only negative thing, no traditional bidet.
The staff is super nice and accommodating. Really a positive experience overall for us. We will definitely be back.
Hotel near Termini Central Station,Rome18.3% of visitors choose this area
GGuest User2024.12.10
This was my second time staying at the Cross hotel. The hotel is situated in a good location, right next door to the ruins of the old aqueducts, and is near the Colosseum in the old part of the town. The hotel rooms were tidy and clean both times I stayed there, and I was pleased with the daily change of towels! Breakfast was good also. I’ll definitely choose this hotel during my next stay in Rome!
The hotel is half an hour's walk from Termini and all the central attractions. The room has a kettle, cup, and glass. The bed is large and comfortable, and it's quiet at night. The breakfast is full, on the terrace with a view. Order a double espresso for coffee (it's delicious!) From the breakfast room you can go out into the open air with a cup of coffee, where there is a table, chairs, and an ashtray for smokers.
Only the room partition walls wasn’t well insulated , you can hear from other room , was stayed 104 , second day all night was hearing noice probably from air conditioning fixed on out walls . The body wash and shampoo smells bit make you uncomfortable , I think you’ll get more complaints about it if not attention.. rest everything was great , stuff absolutely friendly, it worth every penny what you spend , highly recommended
This hotel is simply a treasure on the journey! Hidden on the hill, sitting on the beautiful scenery, like a quiet paradise isolated from the world. The room design is super distinctive, the rich European manor style cleverly integrates the simple and elegant Oriental elements, the all-wood furniture is simple and atmospheric, the hygiene is spotless, and the living is super comfortable!
The dining experience is also impeccable! In addition to exquisite ready-made pastries, breakfast can also be customized for exclusive meals, chefs make on-site, fresh and delicious; dinner can be booked in advance, the price is conscience, the price is full! The most surprising thing is that there is a group of cute cats in the yard, walking leisurely, and they will gather obediently to take out food. They are full of cuteness, and they are simply a paradise for cat lovers! I highly recommend self-driving friends to come here, and they will definitely reap an unforgettable and pleasant journey!
객실비품은 유럽내 여타 4성급이하 호텔이나 호스텔보다 완벽합니다. 청소상태도 환상적이었습니다. 위치는 주요관광지와 거리가 있지만, reg를 타니 쉽게 가는 듯 했어요
모두 친절했습니다.
엘리베이터가 작은 점 계단이 조금 있는점은 여행가방을 끌고 다니는 손님에게 불리할 수 있습니다만, 큰 어려움은 아닙니다.
수도꼭지나 전원플러그 부분이 조금 헐렁할 수 있습니다
Received a very warm service! Especially thanks to Christos! When we arrived very late, we also helped us solve the problem of getting up early and taking a taxi to the airport, and patiently helped us introduce the facilities and methods of the room! The most surprising thing is that they also have WeChat, which is quite friendly to the Chinese haha ~ If you go to Rome next time, you will consider staying here.
Great
44 reviews
9.3/10
Price from
AED 313
per night
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8.1/10
Very Good
MMaria MDWe stayed as a family in a premium bungalow, it is very clean and well equipped. Im honestly really impressed how clean it is. All the linen, towels, duvet are spotless. There is a dishwasher, but we didnt have a dishwasher cleaning tablets, so we couldn’t use it. There is a bbq, we didnt use it either.
The pools amenities are fantastic and really clean. There are a few eateries, a shop, a laundry. Our location was far from the pool and playgrounds, the closer units might be challenging to stay in with kids, there is a lot happening and it is loud late in the evening. Overall we really enjoyed it and kids loved it. We didnt need the shuttle bus, so cant comment on it.
The only thing is that after a checkout I entered a shop to buy something and kept my credit card in my pocket, when I wanted to pay at a cashier, my card disappeared. I searched the small shop in case it fell out but no success. So I guess you have to be careful.
בבלVery clean, good location, didnt leave drinking water for wellcome but you could buy from the minibar 2.5 euro per small bottle. We asked for Iron and ironing board and they are not providing to consumers. You can pay per item for ironing services and wait 1.5 hours to get it ironed.
WWILSON HO CHANG WOONFront Desk service is sub-par and lacking in general knowledge to guests. Examples.
1. Hop On Hop Off booking from front desk
Was told that pick-up and drop-off will be at Station A opposite the hotel. But end of the tour, we were dropped off at Station B and was told there's no bus going to Station A. We have to find our own way back due to unfriendly bus staff.
2. Restaurant Recommendation
Was given wrong direction by FO staff and have to walk back to hotel again to reconfirm direction.
3. Airport Transfer to FCO T3
Booked 1 day in advance thru FO, but this morning when we went down to FO for check-out, there's no record ? Even though we were given a print out booking form from FO yesterday.
Disappointed 1st hotel stay in ROME. However, hotel location is conveniently located near to Rome Termini.
GGuest UserDon't be fooled by the score. The service was average, no real like or dislike to it. Getting to the hotel was easy as its around the corner and getting to the room was no problem either, clealiness was as expected, however the walls were fairly thin, you could hear next door fairly easily. The thing I really disliked though was the room was not the image that I thought I was paying for, I thought I paid for a nice looking red room, it looked a hell of a lot better than the actual boring green, slightly more modern than 90s style bedroom that I actually received. I planned to propose to my fiancé in Rome and the room that I thought I paid for was suppose to be the cherry on top as the last main surprise detail of our trip (the room was actually the final nail in the coffin after a complicated day), I saw it earlier in the day and I'm glad I didn't ask the question that day because coming back to that room would have been such a really disappointing time - I proposed in Porto instead and that experience was far better than expected
GGuest UserThe view is the best. In particular, the executive sea view seems to be the best in Fira Village.
However, there is no soundproofing, so you can hear everyone drinking and screaming at dawn.
Pick-up service is good (but expensive at 50 euros)
AAnonymous UserThe hotel is incredibly close to the train station, less than a 5-minute walk away. As a local chain hotel, everything was pretty standard and met expectations. Despite its proximity to the train station, the presence of security guards at the entrance meant I never felt unsafe. Breakfast options were somewhat limited, but sufficient to fill me up. It's a great choice for travelers using the train, and I would definitely choose it again on my next trip to Rome.
GGuest UserThe hotel staff are friendly and polite. The hotel provides breakfast and there are many choices. The room was clean, tidy and big enough. The only drawback is that the location of the hotel is not good and it takes a little longer to get there by car.
BBilly LooiIt is perfect for us. The staff Alessio serve us with genuine and very proactive attitude ! Wonderful italiano service
The hotel is refurbished and very new now. Much better than last time.
Location is perfect. 2 stops from Termini station.
GGuest UserThis is a great hotel that has many amenities which include a large breakfast buffet option, a large gymnasium. and a bar on the main level with a pool table.
The shower never ran low on hot water nor pressure and a Lavazz Espresso machine was inside the room with a large TV, safe box, a mini refrigerator,a wardrobe closet, and an excellent blow dryer which delivered uninterrupted high heat.
The staff were kind and upon requests were helpful to include arranging for a private driver to the airport for a competitive cash price.
I look forward to returning again in the future.
GGuest UserIt is a bit far from most tourist area, main train station.
The view of the room is not nice.
However, the room is clean and enough space.
Would be a good 3/5 rating.
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