The hotel is very new with a modern decor. The soundproofing is excellent, and even the drawers, wardrobe doors, and shower door have soft-close mechanisms, making them very quiet. The public bath is a moderate size and has all the necessary facilities. The cleaning staff are diligent, so everything is quite clean. The hotel is located right above Kumamoto Station, making it incredibly convenient for taking the JR. Right outside the hotel are the A and B line tram stops, providing direct access to major tourist attractions and shopping streets. Additionally, floors 1 to 7 of the same building house a large shopping mall, including a Can Do 100-yen store, which is fantastic for inexpensive household goods and simple kitchenware. There's also a Big Camera in the mall. However, it's worth noting that most department stores close at 8 PM, with only some restaurants on the 6th and 7th floors open until 10 PM.
I have been staying in very special places in Japan: beautiful locations with lots of care and details but this one is my favorite so far!
Yoshi and Myong made me feel super welcomed, comfy and happy in their guesthouse. I arrived with a BIG LUGAGGE which was right away taken up by Yoshi (thank you so much!!!) and when I left he reminded me I could ask for his help if I needed (which I did).
I like to ”judge” a place by the comfiness of their sofas, and Aso Base delivered superb excellency! So many cozy corners, there's not even one futon that is not hyper soft!
The bathrooms have some themes on the wall, one is the cat theme, another one jellyfish and the other is lizards, so I had fun time choosing what theme I would go to. The shower capsules have shampoo conditioner and soap and then an area to dry your hair with a great view!
There's details that are just piece of art! A small corner with a table, cd player and CDs that are awesome- Japanese, international and relax music and audiobooks! I've searched many of them in Spotify and will keep listening. While you are listening there are some images, like a collage, and it's so well thought. Every image has a doll representing it live action as well, like dreams coming true.
The kitchen is reeeeaallly equipped, drinking water at the tap and has lots of seasonings and teapots 🥰🥰🥰🥰🥰
There's extra blankets and pillows and some of the pillows are animal shaped 😺🐶🐷🐑 so during my four nights there I slept in the company of Mr Snuggles, a grey cat that smiled with his eyes closed - there was pinky pig and hairy sheep too!
in the female dorm every bed has a blue sky wallpaper like in Toy Story!!!! 🥹
I was a bit worried because the comments say there's lots of rules and that they are strict and don't open the door for people in the rain. But the thing is: there are some rules, because they are two people (+ another lady who helps with cleaning) taking care of a big house. It needs some organization and routines.
They provide storage and the area has great options to enjoy while waiting - if necessary. Is a small town, many great restaurants around - the shop right next to the station that sells local products is a must trying repeatedly, the best onsen in the region is 3 minutes away, a Lawson across the street.
I greatly enjoyed my time in Aso and everyday was glad to be going back to Aso Base. It is a place to come with a light and warm heart and soul ( they will certainly retribute), where you can have great conversations, play games or read a book, cozily nested and drinking tea while the fireplace and many lighting create a whole vibe.
I've booked 4 nights and wish they were 8!
Kamsahamnida and Domo Arigato, Myong and Yoshi!!!
Service: English service was available, making communication smooth and clear. The front desk staff were professional.
Environment: The location is excellent. There's a bus stop right downstairs, it's easy to hail a taxi, and there are supermarkets, Kumamoto souvenir shops, restaurants, and convenience stores nearby – very convenient. There's also a pedestrian street in the vicinity, and the room offers a view of Kumamoto Castle.
Hygiene: Overall, it was good. Even when 'Do Not Disturb' was selected, fresh towels were still left hanging on the door. However, we found a pair of slippers under the bed that weren't ours, likely left by a previous guest.
Booked this hotel last minute and it was surprisingly cheap, definitely worth the price. The only downside is there's no parking. I wasn't feeling well that day and just parked across the street, which ended up costing me 1300 JPY for 12 hours. Turns out, if I had looked around a bit more, there were plenty of spots nearby for 500-600 JPY for the same duration.
Excellent stay at one station! First time and with it's perfect location it makes travelling around so convenient. Beside it it's Kumamoto Station and there is AMU Shopping mall just beside it. If you rented a car during your stay in Kumamoto, you may just park at the multi story carpark behind the hotel for just 1000 yen for 24hrs with multiple entries but you would have to head to hotel reception to get the coupon for it. Definitely a recommended stay in Kumamoto
I really liked the hot springs with high iron content in this ryokan: I had sore throat for about 3 weeks before the journey, but it recovered just after the first bath. We also liked that family baths are for free if they are vacant (in the evening there wasn't any problem). The staff is attentive, thank you very much. The food was delicious, and there was more than enough for a man. However, we would recommend choosing a Japanese-style breakfast, since frying eggs on a burner is not very convenient. Nevertheless, everything was delicious. As for the drinks for breakfast, there was only coffee from the coffee machine. But there is always green tea in the room (we had problems with the hot pot, so they brought us a thermos).
The only thing we did not like was the heating. However, it is unlikely to do anything with it when it is minus 3 degrees outside at night. Without heating, it was very cold, the floor was cold. But the heating is very noisy, and it is difficult to find a temperature balance. We sweated a lot at night under the blankets, and since the shower is not in the room - it is in the onsen, it was inconvenient. Thanks God, we had spare pajamas with us.
Overall, for this cost of accommodation we can give 5 points.
This was my first time experiencing a Japanese-style hotel, and everything from the hot spring facilities to breakfast and dinner was absolutely perfect. It’s definitely a place I’d consider visiting again. The only drawback is its location upstream of Kurokawa Onsen, which is a bit far from the town. If you want to see the town's night view, you'll have to drive. During the day, you can hike from the hotel down to the town, and the natural scenery along the way is beautiful. Since it's downhill, it's not tiring. I recommend booking the hotel's shuttle service to pick you up from the town's visitor center in the afternoon, so you don't have to hike back uphill to Sansuimoku.
JAL's service really deserves a thumbs up; many Chinese service industries could learn from them. My earring fell into the sink, and I'd pretty much given up hope. But the lady at the front desk and a gentleman went to great lengths to help me find it. I'm so grateful!
The hotel employees all of them were showed a good attitude and communication was no problem for foreigners.
The location is great — it’s close to Kumamoto Castle, and there’s a shopping mall just about a 10-minute walk away.
I made a reservation for a triple room for two nights. The sofa bed was uncomfortable, and the air conditioner could not adjust the airflow direction, which caused us to catch a cold.
One more thing, the room key had to be returned and kept at the counter whenever we went out for the day.
This Japanese onsen hotel met all my expectations. Every day after coming back, I could enjoy a hot spring bath. Inside, there's one hot and one cold bath, plus a sauna. Outside, there's an open-air hot spring. After bathing, you can choose from four types of ice cream and read Japanese manga for free. You can also pay for a massage. For the late-night snack from 9:30 PM to 11:00 PM, they offer matcha and hot chocolate, along with a vegetarian ramen that comes with a quarter-egg. Overall, I looked forward to returning to the hotel every day after my excursions. I'll definitely stay here again next time.
Amazing
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EEleonora Del BianchiI have been staying in very special places in Japan: beautiful locations with lots of care and details but this one is my favorite so far!
Yoshi and Myong made me feel super welcomed, comfy and happy in their guesthouse. I arrived with a BIG LUGAGGE which was right away taken up by Yoshi (thank you so much!!!) and when I left he reminded me I could ask for his help if I needed (which I did).
I like to ”judge” a place by the comfiness of their sofas, and Aso Base delivered superb excellency! So many cozy corners, there's not even one futon that is not hyper soft!
The bathrooms have some themes on the wall, one is the cat theme, another one jellyfish and the other is lizards, so I had fun time choosing what theme I would go to. The shower capsules have shampoo conditioner and soap and then an area to dry your hair with a great view!
There's details that are just piece of art! A small corner with a table, cd player and CDs that are awesome- Japanese, international and relax music and audiobooks! I've searched many of them in Spotify and will keep listening. While you are listening there are some images, like a collage, and it's so well thought. Every image has a doll representing it live action as well, like dreams coming true.
The kitchen is reeeeaallly equipped, drinking water at the tap and has lots of seasonings and teapots 🥰🥰🥰🥰🥰
There's extra blankets and pillows and some of the pillows are animal shaped 😺🐶🐷🐑 so during my four nights there I slept in the company of Mr Snuggles, a grey cat that smiled with his eyes closed - there was pinky pig and hairy sheep too!
in the female dorm every bed has a blue sky wallpaper like in Toy Story!!!! 🥹
I was a bit worried because the comments say there's lots of rules and that they are strict and don't open the door for people in the rain. But the thing is: there are some rules, because they are two people (+ another lady who helps with cleaning) taking care of a big house. It needs some organization and routines.
They provide storage and the area has great options to enjoy while waiting - if necessary. Is a small town, many great restaurants around - the shop right next to the station that sells local products is a must trying repeatedly, the best onsen in the region is 3 minutes away, a Lawson across the street.
I greatly enjoyed my time in Aso and everyday was glad to be going back to Aso Base. It is a place to come with a light and warm heart and soul ( they will certainly retribute), where you can have great conversations, play games or read a book, cozily nested and drinking tea while the fireplace and many lighting create a whole vibe.
I've booked 4 nights and wish they were 8!
Kamsahamnida and Domo Arigato, Myong and Yoshi!!!
JJiangchuanmaijiuPros: Great location, super close to Sakuramachi bus terminal, making transfers really convenient. The front desk staff were also excellent. When I asked about sending my luggage to my next hotel, they took my next hotel reservation, handled everything themselves – contacting the next hotel and even filling out the shipping form for me.
Cons: The facilities are quite old. The water boiler is just a small stainless steel cup that you heat up – it's tiny and seems unsafe, I can't understand why they haven't upgraded it. Breakfast was also mediocre; all the fruit was canned.
GGuest UserI stayed here with my parents. We had separate rooms and booked this room for them. It was new, well-equipped, and wonderful. It was a very cold day, but the heating in the room and the semi-open-air bath in the room were warm, so it seemed comfortable for my elderly parents. The staff were also very courteous. Although I didn't book this room, the room type we stayed in was cold, as the heating in the semi-open-air bath and the room didn't work very well. If you're staying during the cold season, I think it's better to choose a D-type room or higher. I would like to visit again during the better seasons.
YYumaoshenshuangchiThis is a large ryokan located around Kurokawa Onsen, with a main building and an annex. This time, we booked a room in the annex, which was very spacious and even had a loft. There were two private onsen baths right in the room, and another one just outside the room. The experience was absolutely incredible.
AAnonymous UserExcellent stay at one station! First time and with it's perfect location it makes travelling around so convenient. Beside it it's Kumamoto Station and there is AMU Shopping mall just beside it. If you rented a car during your stay in Kumamoto, you may just park at the multi story carpark behind the hotel for just 1000 yen for 24hrs with multiple entries but you would have to head to hotel reception to get the coupon for it. Definitely a recommended stay in Kumamoto
GGuest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
AAryaStarkfromWinterfellThe hotel is very new with a modern decor. The soundproofing is excellent, and even the drawers, wardrobe doors, and shower door have soft-close mechanisms, making them very quiet. The public bath is a moderate size and has all the necessary facilities. The cleaning staff are diligent, so everything is quite clean. The hotel is located right above Kumamoto Station, making it incredibly convenient for taking the JR. Right outside the hotel are the A and B line tram stops, providing direct access to major tourist attractions and shopping streets. Additionally, floors 1 to 7 of the same building house a large shopping mall, including a Can Do 100-yen store, which is fantastic for inexpensive household goods and simple kitchenware. There's also a Big Camera in the mall. However, it's worth noting that most department stores close at 8 PM, with only some restaurants on the 6th and 7th floors open until 10 PM.
CCarltonBooked this hotel last minute and it was surprisingly cheap, definitely worth the price. The only downside is there's no parking. I wasn't feeling well that day and just parked across the street, which ended up costing me 1300 JPY for 12 hours. Turns out, if I had looked around a bit more, there were plenty of spots nearby for 500-600 JPY for the same duration.
NNataliia KhokhlovaI really liked the hot springs with high iron content in this ryokan: I had sore throat for about 3 weeks before the journey, but it recovered just after the first bath. We also liked that family baths are for free if they are vacant (in the evening there wasn't any problem). The staff is attentive, thank you very much. The food was delicious, and there was more than enough for a man. However, we would recommend choosing a Japanese-style breakfast, since frying eggs on a burner is not very convenient. Nevertheless, everything was delicious. As for the drinks for breakfast, there was only coffee from the coffee machine. But there is always green tea in the room (we had problems with the hot pot, so they brought us a thermos).
The only thing we did not like was the heating. However, it is unlikely to do anything with it when it is minus 3 degrees outside at night. Without heating, it was very cold, the floor was cold. But the heating is very noisy, and it is difficult to find a temperature balance. We sweated a lot at night under the blankets, and since the shower is not in the room - it is in the onsen, it was inconvenient. Thanks God, we had spare pajamas with us.
Overall, for this cost of accommodation we can give 5 points.
MM43507****Highly recommend! Each room has a private onsen, and we stayed in the 'Shizuku' room, which was incredibly spacious, spanning two floors. The open-air bath was on the first floor, which also had a tatami area where you could sleep, and a massage chair. The second floor featured Western-style twin beds, and both floors had restrooms. Having such amenities in Kurokawa Onsen was absolutely amazing! We'll definitely be back!
Oh, and both dinner and breakfast were delicious. Each room gets its own private dining room, offering excellent privacy and great service.
The hotel also provides a free shuttle service to and from the bus stop. The lady driving was incredibly patient and very kind 👍
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