The location of the hotel is very good, next to JR, 7-11 and a supermarket. If you are driving, there are plenty of parking space (with charge). The hotel provided free drinks and ice cream in the lounge. The bed and pillows are comfortable.
When you get off the bus heading to Tsuruoka from the airport at Science Park, Suiden Terrace is right in front of you.
The room is simply designed but has everything you need and is very comfortable.
There is also a bar and a library space, which is nice. We didn't have time to relax this time, but if you have the time, I recommend spending some time there.
The open-air baths are switched between men and women in the morning and evening, so you can enjoy them both in the morning and at night.
There was a wide selection of Yamagata specialties for breakfast, which was great to enjoy in the morning.
Overall, a very good experience. The breakfast was good, the room was decent, and the amenities were nice. Facilities seemed quite new, and the staff was friendly and helpful. One minor point was that occasionally the staff relied on a translator device when communicating, rather than interacting directly.
The location was absolutely unbeatable—right inside the train station, making it incredibly convenient! Surrounded by a wide variety of food options both within and outside the station, it’s a food lover’s dream.
The staff were friendly, and the room was spotless and comfortable. Without a doubt, I’ll be staying here again whenever I’m in town!
Transportation: We arrived by chartered car, not sure if it would be easy to get there by ourselves, but they have their own parking lot. There is a small uphill slope at the entrance of the hotel in the parking lot, which is a little slippery when it snows, so be careful.
Hotel: Tatami in all rooms! You have to take off your shoes as soon as you enter the hotel ~ Japanese-style hotels are very clean 🥹No problem! There are not many rooms but there is no elevator, so you have to carry your luggage up (the hotel staff will help you carry it, but you have to carry it yourself when you check out 🤣). The route is a bit complicated, like a maze 🤣, but it's quite interesting! There is also a public space on the 2nd floor where you can eat and drink!
Service: The staff at the counter don’t speak English very well, so communication is a bit difficult. It can even be said that they are very confused... Maybe you should prepare a translation machine! It is also best to confirm the scheduled items (such as shuttle buses) again and again!
Facilities: There is no bathroom in the room, but there is a 24-hour large bath! The bathhouse is small but well-equipped
The hotel has scale, although it has some history, but the interior as well as the rooms are well decorated!
This time this room is the most expensive, but the room has a private garden and private bath, the family soaking in the hot spring is very happy.
The room has the latest TV to watch YouTube and Netflix.The space in the room is huge, I believe it can sleep six people, haha.
The hotel's breakfast is typical Japanese and Western, more stock.
The hotel has two large baths, men and women can enjoy the two large baths in separate periods, which feels good.
The hotel has lots of free parking...
It was our first time to stay in a hot spring hotel and it gave us a very good experience. We went to 5 hot springs. The visual scenery of each hot spring was super good. The room was spacious and clean. The only disappointment was that the food needed to be improved.
Very nice hotel close to ropeway station and Zao onsen town. Walking distance to the shrine, famous onsen bath and shopping streets. The room very clean, staff super friendly and breakfast and dinner spread are very good!
Best ryokan to stay during my trip, direct email hotel to confirm shuttle service from Kaminoyaonsen JR station.
Stunning mountain view from our room, although the room with onsen bath, we still love the public bath, environment is very clean. Foods are on par and service and environment from the ryokan is really good
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46 reviews
9.3/10
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8.1/10
Very Good
DDemi.9.2Best experience I could get from this place was the owner being a great cook and exceptional with her conversations and mannerisms in sending and welcoming her customers.
Location is wonderful too, as it is quiet yet not far from the main areas to eat and transit in Yamagata. Honestly 1 of a hidden gem.
Only drawback would probably be the hot tub as she is handling it on her own and if there are multiple people living there that night, it can get a little dirty, so I'll keep to using the showers would do.
Love the place so much!
GGuest UserWhen you get off the bus heading to Tsuruoka from the airport at Science Park, Suiden Terrace is right in front of you.
The room is simply designed but has everything you need and is very comfortable.
There is also a bar and a library space, which is nice. We didn't have time to relax this time, but if you have the time, I recommend spending some time there.
The open-air baths are switched between men and women in the morning and evening, so you can enjoy them both in the morning and at night.
There was a wide selection of Yamagata specialties for breakfast, which was great to enjoy in the morning.
ZZoeAbsolutely lovely place. At first I thought I'd be uncomfortable with how spaceous the room was (I'm a very jumpy solo traveller), but the room was just so comfy with an excellent view. The heater was a bit hot, but there was an electric fan too, so all was great.
The hotel allows you to have a free 50 minute private bath each night, and the private baths are amazing, able to accommodate up to five persons and with windows to let in the light and stuff. Excellent onsen water -- very acidic and very hot. Takes some time getting used to the heat, but once you do it's a heavenly experience. There are also public baths (free of charge) that you could enjoy throughout the night and into early morning (they're closed for cleaning only during 9-12 in the morning), one indoor and one outdoor, both connected to one another. The outdoor one is a bit small, but it's so refreshing to be able to flee from the stifling indoor onsen to enjoy the crisp winter air while soaking up in the heat.
GGuest UserIt was our first time to stay in a hot spring hotel and it gave us a very good experience. We went to 5 hot springs. The visual scenery of each hot spring was super good. The room was spacious and clean. The only disappointment was that the food needed to be improved.
NNetotrevinoWoah! This is one of the best ryokans we’ve been to. The staff was super attentive and could speak some English, the rooms were amazing (see the photos!). The onsen in the room was fantastic so there was no need for us to go to the public or private onsen downstairs.
The hotel is located 3 minutes away from the bus station and conveniently situated near everything. We’ve stayed at other ryokans but this one was top notch! We strongly recommend to stay at this place and will try to come back again with friends and family. Oh! The food was wow, too! We had breakfasts and dinners included and the sukiyaki dinner offered Yamagata A5 meat which was to die for. Breakfast was also great!
AAnonymous UserWhen I made the reservation, there were only a few rooms left. I sent an email to the hotel to ask if it was possible to accommodate three people in a room, as I wanted to add more people, but the hotel did not respond. Later, when I arrived at the hotel, I had to ask my friend to book a hotel nearby. Because the location is very remote and we arrived late, the room we bought included dinner, but the hotel was unwilling to give it to an extra friend to dine together. They were also very strict. Even if we wanted to pay, they were unwilling to give us an extra seat to dine together. They even wanted to kick our friends out. When we asked our friends to stay in the room, someone would come to the room and knock on the door to kick us out. The experience on the first day was not very good. We are very polite guests and we don't make noise or disturb other guests, but it is hard to understand how the hotel treats guests. Still keep saying だめだめだめ
GGuest UserEven though we called the hotel stating that we would be late for the check-in and dinner as there was heavy snow in the highway. The staff postponed it to 730. However, the snow was so heavy, we lost our way in town and we arrived at 8:10. The staff saying that we were too late and rejected to provide any food for us. we had to walk downhill to the town to find our own dinner. however, on the second night of our stay, we noticed that the other guests were having dinner at 9:10 when we passed by the restaurant. We know that we were late, but I believed that hotel is in the hospitality industry, the staff have to be considerate to the guests. as we were not meant to be late on purpose, just because of the bad weather outside, we couldn’t drive fast. We were in the highway 2 1/2 hours without any food and drink in the hope of arriving on time.
ササンメイト1 night 2 day, to go to Sakata fireworks festival
I used 3 rooms for 6 families.
I was saved by changing the check-in time zone for this convenience. I didn't tell you that there was an elderly person, so it was a room that went up the steep stairs, so I learned that if I told you at the time of booking from the next time, I might be given a little preferential treatment.
Although it is a very old building, the exterior has been renovated and the inside has been cleaned cleanly. The corridor was shiny even if I walked barefoot.
I didn't use it because brown water came out of the water supply in the bathroom in the room.
I think it is better to bring earplugs when sleeping because I can hear the voice and snoring of the next guest.
There is no toilet in the room.
There was one bath for men and women, and it was a bath with a slightly larger bathtub and 3 showers for women. About 4 people entered at the same time. It was available until 12 o'clock at night. I could use it around 6 o'clock in the morning.
Breakfast was a dish that made the nutritionally balanced body happy, mainly vegetables, and it was very delicious. I was really happy with such a meal because eating out is the main thing during the trip.
After all, the rice is delicious! It was Tsuya hime that day.
It was a fluttering stay, but the host was very kind and kind.
thank you for your help.
SSu LiewThe location was absolutely unbeatable—right inside the train station, making it incredibly convenient! Surrounded by a wide variety of food options both within and outside the station, it’s a food lover’s dream.
The staff were friendly, and the room was spotless and comfortable. Without a doubt, I’ll be staying here again whenever I’m in town!
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