Hotel near Centrum,Warsaw98% of visitors choose this area
Wwaikit leong2025.07.12
Warsaw Presidential Hotel is a fantastic hotel that my family stayed in the last leg of our vacation in Poland. Location was great, service from the front desk and housekeeping was good. And even after we checked out, they allow us to use the swimming pool facility for a quick shower before heading to the airport.
The bathrooms were not clean. I had to move rooms and both of the bathrooms smelled like pee. There was dirty brown colour stains around where the toilet paper was on the wall. Otherwise the bed and the rest of the rooms were all right. Their instant coffee was a life saviour.
Overall nice environment with some restaurants nearby, just that the roads were undergoing construction when we were there, so quite dusty. Rlly close to a nice park with a small bouldering rock nearby.
I liked everything, the service transfer from and to the airport. The breakfast is excellent, the room is small but very cozy. There is a hypermarket across the street.
Hotel near Centrum,Warsaw98% of visitors choose this area
Jj2025.10.05
with 15 minutes walking distance to center.
The decoration in the hotel shows its history and also the rust on the mirror in the room is seen first time in five star hotels.
The food in breakfast and also in the lounge are good with enough variants.
It is worth double even tribbel checking, if the cost in the minibar in the room is covered in the price, although the positive answer was given during the checkin. It could prevent the misunderstanding and extra cost in checkout.
I love this hotel! The staff are lovely, and it's clean and comfy to the best! 💕 The only downside is that it’s a bit far from the city center, but with the price and the quality of the room, I think it’s very worth it.
Hotel near Centrum,Warsaw98% of visitors choose this area
GGuest User2025.08.10
The hotel is very modern and has nice decor. I had a small looking big issue for myself. I use a CPAP machine while sleeping. All of a sudden I woke up without air and the machine wasn't working because of no electricity. Later I found out that even electric plugs work with a motion sensor in the room. When I move my hands, the electric system will work again. So I woke up every half hour and had a terrible sleep. When I reported that issue, it was fixed. All they needed to do was turn off the motion sensor in the room. I could expect them to at least ask me the question if I have a CPAP machine or not during the check in process. Plus They didn't have any kettle or coffee tea in the room.
This is very good location if you have early morning flight. Room is big enough, so it was comfortable to sleep and leave at 5 in the morning
I’ll stay here again
The hotel is not in the city center, so its location is not good, unless you have a car to move around.
If you have a car, it is a very good choice, as it’s very easy to get (no traffic jam around) there is a lot of parking space inside the hotel (paid) and outside the hotel (free).
The structure is new, the rooms are bigger than the average and the staff is very friendly!
Price wise, is also very good!
Great
42 reviews
9.0/10
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KRW 66,390
per night
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9.2/10
Great
GGuest UserHotel facilities are excellent, breakfast is great. But I found the most of the staff are not helpful, specially at the restaurant during breakfast time. Felt descriminated by color. When we went for breakfast no one showed us a table while others are escorted. Folk & knife brought to them while we were asked to go and take it.
GGuest UserThe hotel in the old town is especially suitable for City Walk. The location is excellent so the price is not cheap, but the service is thoughtful. Although the buffet breakfast is a bit expensive, it is also worth a try.
Ggelatalon the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off.
next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me.
this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up.
eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training.
the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities.
第一晚入住時,已經很晚了,酒店人員在沒有通知我的情況下,給我安排了一間傷殘人士的房間。
由於太疲倦了,所以只是感覺房間怪怪的,但並沒察覺有什麼問題。直到第二天晚上,洗完澡之後,整個廁所也是濕的,我差一點就要滑倒。
再看看之前預訂時的收據,發現房間的廁所根本不應該是這個樣子,繼而我到酒店大堂理論,他們才告訴我,因為第一天晚上時候,訂單太滿了,所以才為我安排這樣的房間。
可是你要知道,這樣的設計,正常人洗澡,是真的很容易滑倒。他們不但沒有誠意的道歉,只是詢問我想要怎樣。
說實話,這難道不是酒店的問題嗎?第一天並沒坦白這不是我原本所訂的房間、繼而我發現後,亦沒作出任何相應的措施、道歉。
最後在我要求下,他們給我換了最好的房間,另外給我送了兩天免費的早餐。不過,這通通都是我要求的,酒店人員真的有需要再培訓。
第一張照片是他們賠罪送的水果。
CChengI had an exceptional experience at Platinum Residence. The luxurious accommodations, attentive staff, and exquisite amenities made my stay truly memorable. The well-appointed rooms were both comfortable and stylish, offering a perfect retreat after a day of exploration. The hotel's central location allowed for convenient access to local attractions, and the attention to detail in service exceeded my expectations. I highly recommend Platinum Residence for a refined and indulgent stay.
3320010****The room was great, and the location was also excellent. There are various bus stops, subway stations, and tram stops nearby. Plus, you can easily walk to several attractions, which is pretty convenient. All in all, it was a good stay.
RRumengrenshengWe booked a room with a private bathroom, which was larger than the A&O rooms in Berlin, but still a bit cramped for two people. The service attitude was typical for a hostel – no-nonsense. They answered about 80% of our questions, and the rest you had to figure out yourself.
The online reviews mentioned the breakfast was good, costing 48 Polish Zloty. It's suitable for those who love cheese, butter, and bread, but I personally didn't enjoy it much.
The hotel was very clean, and its location is a bit outside the CBD but very convenient for transport. It's about a 30-minute walk to the Złote Tarasy shopping center, which is also the central train station. From the West Station, it's about a 20-minute walk.
There are a few really good restaurants nearby.
VVitaliiThe location is the best. It's downtown, close to the shopping center Złote Tarasy as well as the Central railway station. The building is new and there is a observation deck. The facilities are new and the only thing I didn't like was the sliding door in the washroom.
Car rental is also available in the same building.
SSubrata I Gusti MadeIt was very great experience staying in this hotel. The airport transfer was great as well, as complimentary since our flight arrived Warsawa already a bit late but driver of shuttle van was there and brought us to the hotel and helping loading/unloading ours baggages as well.. Receiptionist staff also really great and professional. Thank you Hampton by Hilton Airport Hotel Warsaw..🙏🙏🙏
AAlisonOverall nice environment with some restaurants nearby, just that the roads were undergoing construction when we were there, so quite dusty. Rlly close to a nice park with a small bouldering rock nearby.
BBendilaohuThe hotel does have a shuttle bus to and from the airport. You need to contact the front desk in English after arriving at the airport and they will send a car over. The hotel has comfortable rooms, a restaurant and a bar. The No. 7 and No. 9 trams at the door go directly to the city center, which is very convenient.
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