Posted on Apr 8, 2026
Ying, Stacey
The staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏
Show more
Price per night from:CAD 435
Posted on May 12, 2026
Guest UserThis hotel is located on a hilltop, offering fantastic views of both the lake and the sea. We stayed in a lake-view room this time and even caught a fireworks display at night, though they were a bit small. The sunrise in the morning was absolutely beautiful, with a very tranquil lake. While the hotel is a bit older, the amenities and service are still top-notch. I really love this hotel.
Show more
Price per night from:CAD 379
Posted on Jul 31, 2026|Superior Triple Room-South BLD
Guest User
For our trip to Noboribetsu Onsen, we chose to stay in the South Wing Family Room at Dai-ichi Takimotokan. The room was quite spacious by Japanese hotel standards, and the 'one night, two meals' experience was fantastic! During check-in, they asked for our preferred dinner time – the first seating at 5:30 PM and the second at 7:00 PM. The front desk provided dinner vouchers, which you just take to the third floor of the main building for your meal. The buffet dinner quality was pretty good; crab legs were unlimited, the salmon was nice, and there was a good selection of desserts and ice cream. The hotel's location is also excellent, with Noboribetsu Jigokudani (Hell Valley) and the Bear Park within walking distance. After checking in, we took a stroll around Hell Valley, and in the evening, we enjoyed the hotel's hot spring. The onsen has both indoor and outdoor baths and is quite large. The hot spring water had a strong sulfur smell, and our skin felt wonderfully smooth afterward. The only downside to the hotel is the early check-out time at 10 AM. Breakfast also runs until 10 AM, with the last entry at 9:30 AM, so checking out at 10 AM felt a bit rushed. Overall, though, this hotel is really great!
Show more
Price per night from:CAD 191
Posted on Mar 17, 2026
Guest User
They have both indoor and outdoor open-air hot springs. The buffet breakfast / Dinner are fantastic — plenty of variety with fresh Hokkaido ingredients. The hotel offers shuttle service to/from JR Sapporo Station and New Chitose Airport. You need to email the hotel in advance to book it. It's not free but very reasonably priced — definitely worth it for the convenience. From Noboribetsu JR station ,you can take a bus (last stop is right in front of the hotel), so access is convenient. Nearby attractions like Jigokudani (Hell Valley) are within walking distance.
Show more
Price per night from:CAD 135
Posted on Mar 7, 2026|Main Building Japanese Style Room 8-10 tatami mats
MCKohMy stay at Jozankei View Hotel was fantastic. The hotel has a very tranquil atmosphere, perfect for a hot spring resort. The dinner quality was a pleasant surprise; the sashimi and sweet shrimp were incredibly fresh, and the beef was delicious. For breakfast, the seafood donburi was also amazing and very satisfying. The onsen facilities were spacious and comfortable, making for a truly relaxing soak. Overall, the service, food, and environment were excellent. It was a very satisfying hot spring hotel experience and definitely worth recommending.
Show more
Price per night from:CAD 142
Posted on Jul 27, 2026|Standard Double Room
Guest UserI stayed two nights at the Keio Plaza Hotel on Wednesday and Thursday, then moved to the New Furano Prince Hotel on Friday, and returned to the Keio Plaza Hotel on Saturday for another stay. When I got back to Sapporo from Furano, it was already 7 PM. A young lady checked me in and asked me to fill in my address. I wrote the name of my city. She insisted on a full address, and I told her that's how I wrote it last time. She then relented and said, 'Okay.' After that, she told me that my stay didn't include breakfast for the next day. I remembered it did, but she confidently told me it wasn't included and marked 'no breakfast' on my room card. I had to ask her, 'How much is breakfast if I pay for it myself?' She said 4000 JPY, but hotel guests get a 10% discount. So, the next day I paid 3600 JPY for breakfast. After breakfast, I still felt something was off, so I carefully checked my Ctrip order again and found that breakfast was indeed included. I went to the front desk, but the young lady was no longer on duty. After explaining the situation to the staff member, he refunded my payment. When I checked out, I formally complained about that lady at the hotel front desk. I believe such incidents shouldn't happen, but I don't know if she did it on purpose. Therefore, for this stay, I only gave a three-star rating for service, because aside from that one lady, everyone else's service was quite good.
Show more
Price per night from:CAD 125
Posted on May 29, 2026
Anonymous UserThere's a free shuttle bus service from JR Station, I took the 13:00 bus and arrived at the hotel at 13:45. The staff kindly allowed me to check in early, which was really nice. They have a water park and large onsen facilities. Both the breakfast and dinner buffets were delicious; even though the variety wasn't huge, the food quality was consistently good. The Chateraise desserts and ice cream bars were especially tasty! On the day I checked in, there were Japanese, Hong Kong, *********, Korean tour groups, and even a Japanese school group. Although there were a lot of people, the hotel grounds are extensive, and the buffet items were refilled very quickly both morning and evening.
The hotel has a classic feel, but everything is very well-maintained. The most traditional thing was that the air conditioning in the room was pre-set to 25 degrees Celsius, and the windows couldn't be opened. Given the current weather, it was a bit stuffy...
Show more
Price per night from:CAD 137
Posted on Feb 28, 2026
Guest User
We stayed at Rusutsu Resort Hotel & Convention and we were truly impressed.
We came for skiing, and the location is perfect — just step out of the hotel and you’re right at the ski slopes. So convenient .⛷️❄️
The room was spacious, very clean, and extremely comfortable. The snowy view from the window made the whole experience even more special.
After a full day of skiing, relaxing in the onsen was absolutely amazing. It was the perfect way to unwind and recharge. ♨️✨
The staff were friendly, polite, and very helpful. Overall, it was a comfortable and memorable stay. Definitely a place we would love to come back to again.❤️Bkk Thailand ❤️
Show more
Price per night from:CAD 151
Posted on May 19, 2026
Guest UserIf you're looking for a quiet stay, this might not be the best choice as there are many children. The rooms on the 8th floor and above have a luxurious feel and require a special key card to access them via the elevator. Dinner is delicious and offers a wide variety of options.
Show more
Price per night from:CAD 139
Posted on Mar 1, 2026|Japanese Room(West Wing)
Anonymous UserThe hotel is built on a mountain, and trying to walk around was quite tiring.
The room was spacious, but housekeeping doesn't come daily. Currently, all of Japan is embracing eco-friendliness, so most hotels only clean every two nights, and some even every three nights.
Those who sign up for tours or activities will be picked up directly at the hotel. The hotel also offers a free shuttle to the Utoro Bus Center. If you miss the shuttle, I believe the hotel can also arrange a drop-off.
The buffet was extensive, but eating the same things every day got a bit boring. Personally, I still prefer set meals.
I tasted something sour in the chawanmushi. At first, I thought my taste buds were off, but after smelling it, I confirmed it was indeed sour and informed the staff.
The public bath has several pools. The open-air hot spring bath is a bit small, but it wasn't crowded.
Show more
Price per night from:CAD 222